Curricula

Objectives

This course introduces essential cross-cultural management aspects including inter- and cross-cultural communication, conflict management, and managing across cultures.

IBCOM Communication Skills: You have developed intercultural communication awareness and competences needed for working in international contexts.

IBCOL Intercultural Collaboration Skills: You are able to develop and demonstrate teamwork, leadership, and conflict resolution skills in international contexts.

IBETH Ethical Conduct: You embrace ethical principles in decision-making and practice, as exampled by the Principles for Responsible Management Education (UNPRME) and the Sustainable Development Goals (SDGs) of the United Nations.

IBPER Skills for Personal Career Development. You are able to reflect upon your experiences to deepen personal and professional learning, and to embrace those learnings to support your career development.

IBCRI Critical Thinking: You are able to critically review and analyse information available from academic and professional business sources. You are able to observe, interpret and describe social phenomena associated with human interactions, conflict management and business management in international contexts.

Content

The course utilises appropriate texts and media, and may use simulations, group learning, case studies, project-based activities, and individual practice to develop knowledge and expertise pertaining to intercultural communication, conflict management and cross-cultural management.

Time and location

The course will be delivered in-class with some online sessions. The Corona virus impact remains for the time being; students are asked to socially distance when possible and wear a mask in the classroom.

Learning materials and recommended literature

The learning materials mostly feature published articles. However, for a part of the course the the following book is used: Nigel J. Holden, Cross-Cultural Management: A Knowledge Management Perspective, Harlow, Essex: Pearson Education Limited, 2002 ISBN 027364680X

Teaching methods

This course emphasises experiential, interactive and student-centred pedagogy. This means that students will actively engage with theory. This combination of content and activity involves a blend of teaching and learning methods, ranging from lectures, to group-work, and project work.

Practical training and working life connections

During this course the students will engage with experts in the field, which possibly could lead to either future internship and employment prospects.

Exam dates and retake possibilities

This assessment in this class a small project, reflection papers, and, most importantly, participation in the X-Culture Project. Through X-Culture, students will gain global virtual team (GVT) experience by working with a small team comprising other students from around the world on an actual project for a company. This multi-week assignment will result in a client report submitted by the team as well as the opportunity for self-evaluation and other-evaluation as part of the learning process. If this assessment process is not of interest, consider taking the sister class: CCM Essentials 3016 on Thursday afternoons.

International connections

During this course the students will meet experts in the field, including both inside and outside Finland, and including both future internship and employment prospects.

Alternative completion methods

You have the right to apply for recognition of your studies if you have prior learning (e.g. university studies completed elsewhere) that can be accredited towards the degree you are currently completing. The recognition of prior learning is possible. More precise info: JAMK Degree Regulations, section 17.

Student workload

Students typically meet once per week in a three hour block, either online or in the classroom. One credit corresponds to an average of 27 hours of work, which means that the total workload of five credits is approximately 135 hours.

Further information for students

steven.crawford@jamk.fi

Kedge BS students (HBI22VKK): 12 (included in the total capacity)
Exchange and other Study Abroad students: 18 (included in the total capacity)

Evaluation scale

0-5

Evaluation criteria, satisfactory (1-2)

Due to the active nature of the course, your attendance is essential and your attendance is sufficient. Your participation in group-work and project-based components and outcomes are minimally sufficient.

Evaluation criteria, good (3-4)

3. You have contributed fairly and with good effort in all course activities, including classroom and individual and group activities 4. You have done everything included above for a grade of 3, and you have also made clear contributions and helped to ensure that group activities are completed on time and with good quality. Competences targeted: IBCRI: Skills in Critical and Analytical Understanding; IBCOM: Communication Skills; IBCOL: Intercultural Collaboration Skills; IBETH: Ethical Conduct; IBPER: Skills for Personal Career Development.

Evaluation criteria, excellent (5)

You have fulfilled all of the criteria above for a grade of 4, and you have produced excellent results, individually and in your group work projects. Your project results and reporting meet the requirements of JAMK's project reporting guidelines.

Prerequisites

None