Cross-cultural Management Essentials: Communication, Conflict, and Management Perspectives (5 cr)
Code: HBIB0014-3023
General information
Enrollment
06.02.2023 - 12.02.2023
Timing
13.02.2023 - 26.05.2023
Number of ECTS credits allocated
5 op
Mode of delivery
Face-to-face
Unit
School of Business
Campus
Main Campus
Teaching languages
- English
Seats
12 - 30
Degree programmes
- Bachelor's Degree Programme in International Business
Teachers
- Barbara Crawford
Groups
-
HBI23VKESSBachelor’s degree in Business Administration,ESSCA School of Management (Bachelor's)
-
HBI23VKKBachelor’s degree in Business Administration, Kedge Business School
-
HBI23VKIGSBachelor’s degree in Business Administration, IGS Paris, (Bachelor's)
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HBI23VKBachelor's Degree Programme in International Business, vaihto-opiskelu/Exchange studies
Objectives
This course introduces essential cross-cultural management aspects including inter- and cross-cultural communication, conflict management, and managing across cultures.
IBCOM Communication Skills: You have developed intercultural communication awareness and competences needed for working in international contexts.
IBCOL Intercultural Collaboration Skills: You are able to develop and demonstrate teamwork, leadership, and conflict resolution skills in international contexts.
IBETH Ethical Conduct: You embrace ethical principles in decision-making and practice, as exampled by the Principles for Responsible Management Education (UNPRME) and the Sustainable Development Goals (SDGs) of the United Nations.
IBPER Skills for Personal Career Development. You are able to reflect upon your experiences to deepen personal and professional learning, and to embrace those learnings to support your career development.
IBCRI Critical Thinking: You are able to critically review and analyse information available from academic and professional business sources. You are able to observe, interpret and describe social phenomena associated with human interactions, conflict management and business management in international contexts.
Content
The course utilises appropriate texts and media, and may use simulations, group learning, case studies, project-based activities, and individual practice to develop knowledge and expertise pertaining to intercultural communication, conflict management and cross-cultural management.
Time and location
The course will be delivered primarily in-class.
Learning materials and recommended literature
The learning materials feature primarily published articles.
Teaching methods
This course emphasizes experiential, interactive and student-centered pedagogy. This means that students will actively engage with theory and reflect on their experiences of culturing both in class and beyond. This combination of content and activity involves a blend of teaching and learning methods, ranging from lectures, to group-work, and reflective interaction and writing.
Practical training and working life connections
During this course, international experts in the field may be invited to present. Specifically the course content, and the possible student engagement with the experts could, open opportunity and knowledge for and internship and employment prospects.
Exam dates and retake possibilities
The assessment in this course are based on written tasks and a group project to be decided during the course.
International connections
It is possible that, during this course, international experts in the field may be invited to present. Both the course content and student engagement with the experts could open opportunity and knowledge for future employment. But early networking can be built among class peers.
Student workload
Students typically meet once per week in a three-hour block, typically in the classroom. One credit corresponds to an average of 27 hours of work, thus five credits represents approximately 135 hours. Thus suggests that the bulk of the students' work will be completed outside class time.
Content scheduling
By design, students are not provided with a syllabus for the course; the course proceeds with information only a week or two in advance. Among other skills this perspective provides is tolerance for ambiguity, an essential intercultural skill in which people must operate in environments and contexts where not everything is apparent.
Further information for students
In this course, individuals tasks typically are graded based on a proportion of a total of 100 points for the course. Each assignment (as well as portion of the points awarded for engaged participation and attendance) is allotted specific points (accompanying the assignment description in Moodle). At the end of the course, the points accumulated by each student will be translated into the university's scale of 0-5. In this point system, students must earn 45 points to pass the course with a 1; students earning 85 points or more will be awarded a 5.
Evaluation scale
0-5
Evaluation criteria, satisfactory (1-2)
Due to the active nature of the course, your attendance is essential and your attendance is sufficient. Your participation in group-work and project-based components and outcomes are minimally sufficient.
Evaluation criteria, good (3-4)
3. You have contributed fairly and with good effort in all course activities, including classroom and individual and group activities 4. You have done everything included above for a grade of 3, and you have also made clear contributions and helped to ensure that group activities are completed on time and with good quality. Competences targeted: IBCRI: Skills in Critical and Analytical Understanding; IBCOM: Communication Skills; IBCOL: Intercultural Collaboration Skills; IBETH: Ethical Conduct; IBPER: Skills for Personal Career Development.
Evaluation criteria, excellent (5)
You have fulfilled all of the criteria above for a grade of 4, and you have produced excellent results, individually and in your group work projects. Your project results and reporting meet the requirements of JAMK's project reporting guidelines.
Prerequisites
None