Operational Environment in Hospitality Management (5 cr)

Evaluation scale

Pass/Fail

Content scheduling

Hospitality management locally and globally
Multicultural perspectives
Sustainability in hospitality services

Objective

You recognize the operating environment of the tourism and hospitality industry and sectors sub-areas. You are able to work in multicultural work environments and recognize diversity as part of the operating environment of service business.

Content

Marata-ala Suomessa ja kansainvälisesti
Monikulttuurisuusosaaminen, monikulttuurisessa tiimissä toimiminen

Location and time

Webinars are conducted via Zoom

Materials

Statistics and reports in hospitality services
Work opportunities
Multi-cultural perpectives

Teaching methods

Webinars
Group work
Visiting lecturers
Self-study

Exam schedules

No exam

Completion alternatives

Osaamisen tunnistaminen ja tunnustaminen:
Hyväksilukeminen (korvaaminen ja sisällyttäminen)
Muulla tavoin hankitun osaamisen tunnistaminen ja tunnustaminen
Opinnollistaminen
Tarkemmat ohjeet löytyvät tutkintosäännöstä ja opinto-oppaasta.

Student workload

5 credits is 135 hours of studying

Assessment criteria, approved/failed

Pass (S):
The student recognizes the field in the marata sector and the actors influencing to the sector. They understand the effects of cultural diversity in work environments. The student is able to collect and select information from different information resources.


Fail (0): The grade is fail, if the student does not meet the minimum criteria set for the course.

Qualifications

-.

Further information

Avoin amk 10 (sisältyy max-paikkoihin)