Performance Management (5 cr)

Evaluation scale

0-5

Content scheduling

Performance Components and Performance Management, 1,5 cr
Critical success factors, 0,5 cr
Analysis and measurement of performance and different measurement tools, 2 cr
Feedback and rewards, development discussion 0,5 cr
Knowledge management and systems thinking, 0,5 cr

Objective

The object of the course
During the course, you will learn how to guide organizations and people to act effectively in accordance with strategy.

Course competences
Business competence: The student has a broad-based understanding of business (marketing, services, management, finances, law, ect.).
The student is able to utilize knowledge-driven leadership to support decision-making.
Learning to learn: The student also takes responsibility for the group learning and sharing what has been learned.
Proactive development: The student is able to apply existing knowledge in the field in development and utilises research and development methods.
Sustainable development: The student is able to use information related to their field in finding, implementing and establishing sustainable solutions and operating models.

The learning objectives of the course
You are familiar with the factors that affect organisational performance. You understand performance management as a whole (organisation, team, individual level) from the perspectives of different industries and sustainable development. You know the most common methods used in measuring performance and the key principles of knowledge management. You understand the systemic effects of performance management. You also take responsibility for group learning and sharing what has been learnt.

Content

In this course, you will explore the topic of performance management and learn how to analyse where organisational success and performance comes from and how to build a set of metrics to monitor performance.

Factors contributing to performance
Approaches to performance management
Analysis and measurement of performance and different types of metrics
Critical success factors
Performance management systems
Feedback and rewarding
Guidance methods, development discussions and self-management
Knowledge management and systemic thinking

Materials

Järvinen, P. 2014. Johda suoritusta. Helsinki : Talentum, 2014. E-kirja. Gallery, Michael E., Carey, Stephen C. 2013. Outcomes, Performance, Structure (OPS) : Three Keys to Organizational Excellence. ASQ Quality Press. Kauhanen, J. 2010. Suorituksen johtaminen ja palkitseminen. Vantaa: Infor. Lecklin, O. 2006. Laatu yrityksen menestystekijänä. Helsinki: Talentum. Ukko, J., Karhu, J., Pekkola, S., Rantanen, H & Tenhunen, J. 2007. Suorituskyky nousuun!: hyödynnä henkilöstösi osamainen. Tykes: Kansallinen kehittämisohjelma.

Additional material will also be distributed during the course.

Teaching methods

Introduction to themes and learning assignments, webinars
Independent studying and learning assignment
Case study
Group discussions and peer learning
Self-reflection and self-evaluation

Employer connections

Guest lecturer, cases

Exam schedules

There is no exam on this course.
Learning assignments must be completed and returned during the course.
Group discussions must be attended to in accordance with the course timetable.
Deadlines for assignments will be announced in the beginning of the course.

Completion alternatives

Accreditation (replacement and inclusion)
Recognition of prior learning and experience acquired in other ways
Studification
More detailed instructions can be found from the Degree Regulations and the Study Guide

Student workload

Interactive lessons / webinars 15h
Group discussions online 20 h
Case study and group analysis 50 h
Individual assignments 50 h

Assessment criteria, satisfactory (1)

Sufficient 1
You are familiar with the factors that affect organisational performance. You understand performance management as a whole. You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of knowledge management. You are familiar with systemic effects of performance management. You share your learning outcomes with your group.

Satisfactory 2
You are familiar with the factors that affect organisational performance and understand their significance to practical leadership. You understand performance management as a whole. You understand the significance of metrics in performance management and principles of knowledge management. You are familiar with systemic effects of performance management and you are able to apply those points of views in your work tasks. You share your learning outcomes with your group.

Assessment criteria, good (3)

Good 3
You know the factors affecting organizational performance and are able to analyze and apply them. You analyse and understand performance management as a whole (organizational, team, individual) from the perspective of different industries and sustainable development. You are able to apply the most common methods used in performance measurement as well as key knowledge management principles. You understand the systemic effects of performance management and analyse related perspectives in your tasks. You also take responsibility for group learning and analyze and share what you have learned.

Very good 4
You evaluate the factors affecting organizational performance and are able to analyze and apply them in a multidimensional way. You are able to analyze and evaluate performance management as a whole (organizational, team, individual) from the perspective of different industries and sustainable development. You are able to apply the most common methods used in performance measurement and utilize key knowledge management principles. You understand the systemic effects of performance management and evaluate related perspectives in your tasks. You also take responsibility for group learning and analyse, evaluate and share what you have learned.

Assessment criteria, excellent (5)

Excellent 5
You are able to create new perspectives on factors affecting the performance of organizations and evaluate them multidimensionally and critically. You are able to evaluate and develop performance management as a whole (organizational, team, individual) from the perspective of different industries and sustainable development. You are able to apply and evaluate the most common methods used in performance measurement and utilise key knowledge management principles. You understand the systemic effects of performance management and evaluate related perspectives in your tasks. You also take responsibility for group learning and analyse, evaluate and share what you have learned.

Qualifications

Knowledge of key concepts and theories of business and management.

Further information

The assessment material is the performance of the learning tasks. Assessment scale: 0-5.

Attendance will be checked three weeks after the start of the course. The student's activity in the course will be demonstrated by completing an orientation task and participating in webinars.

A working camera and microphone are required to participate in interactive webinars.