Working Life Communication (3cr)

Evaluation scale

Pass/Fail

Content scheduling

Zoom webinares are conducted as per the designated schedule. The study course tasks are allocated across these meetings based on the schedule outlined in Moodle.

Objective

You can obtain the abilities to communicate in your own field of expertise.

You understand the meaning of communication in the workplace and as a part of your professional skills. You are aware of the components which help you to succeed in communication situations. You have the ability to develop your skills in order to take part in work conversations, express opinions in meetings and write in a formal way.

You also learn how to work in projects, write a common text in a group and adapt Office 365 tools.

You can give an illustrative expert presentation. You can justify your opinions and give and receive feedback. You can recognize essential ways to take part in typical working life conversations. You can act as an effective conversational partner. You can produce documents and other texts according to instructions and models. You can write text in an appropriate manner. You can analyze your own communication skills. You are aware of the impact of your communication style. You recognize the factors of the communication process and the role of communication as a part of your expertise.

Communication and Team-working: You are able to communicate effectively as an individual and as a member of a team with specialists in your own field as well as with other groups of professionals.

Content

Organizing, leading and documenting discussions in the workplace, also virtually. Project work skills.

Expert statements and presentations.

Development of communication skills, reflection, analysis and observation of communication situations and skills. Giving and receiving feedback, The role of various cultures in communication. Online communication in working life.

Producing appropriate text and writing common text in a group.

Materials

Liukko, S. & Perttula, S. 2019. Opinnäytetyön raportointi. Jyväskylä: Jyväskylän ammattikorkeakoulu. https://help.jamk.fi/raportointiohje/fi/

Teaching methods

Note! This course is primarily intended for online learning students and daytime students who have progressed further in their studies. First- and second-year daytime students should register for contact-based courses.

The course is intended for students studying in Finnish-language degree programs. The language of instruction and completion is Finnish.

Online implementation, working in project groups.

The workspace in Moodle will open at the latest at the start of the course. The Zoom link will also be provided via workspace before the introductory webinar.

Exam schedules

Assignment return times and redo times are displayed in Moodle's workspace.

Student workload

There are seven learning assignments:

Assignment 1 Me as a Communicator – Essay (individual)
Assignment 2 Kick-off Meeting of the Project Team (group)
Assignment 3 Project Plan (group)
Assignment 4 Oral Presentation (group)
Assignment 5 Final Meeting of the Project Team (group)
Assignment 6 Minutes of the Final Meeting (group)
Assignment 7 Self-Assessment (individual)

Orientation to the course and workspace, team building: 5 hours
Contact hours, Zoom meetings, and discussions: 20–30 hours
Independent work, completing assignments: 15–25 hours
Project work: 30–35 hours

Total: 81 hours

Assessment criteria, approved/failed

Tunnistat viestintäprosessin osatekijät ja viestinnän roolin osana ammattitaitoa. Osaat eritellä omia viestintätaitojasi ja hyödyntää saamaasi palautetta sekä osaat antaa muille rakentavaa palautetta. Olet tietoinen oman viestintätyylisi vaikutuksesta viestintätilanteessa. Osaat toimia työkeskustelujen menettelytapoja noudattaen ja osaat arvioida niitä ja hyvän keskustelutaidon piirteitä, kuten läsnäoloa ja kuuntelemisen taitoa. Osaat pitää tehtävänannon mukaisen asiantuntijaesityksen (tyylilaji) ja havainnollistaa sitä. Osaat kohdentaa viestisi ja pyrit olemaan vuorovaikutuksessa yleisösi kanssa. Osaat tuottaa asiakirjoja ja muita asiatekstejä ohjeiden ja mallien mukaan ja asiatyylillä. Osaat toimia projektiryhmässä aktiivisesti ja vastuullisesti ja osallistut opetuskeskusteluihin.

Further information

Continuous assessment, collective feedback, peer feedback, individual feedback and self-evaluation The evaluation is based on competence goals.

Teaching according to the lesson schedule.