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Human Resources Management in TourismLaajuus (5 cr)

Code: MT00CI58

Credits

5 op

Teaching language

  • English

Responsible person

  • Liinamaaria Hakola,
  • Laura Sjöman,
  • Susanna Nuijanmaa,

Objective

After completing the course you understand the content and significance of human resource management from the perspective of managerial work and organizational performance. You can apply the knowledge in the field of tourism leading to profitable business and well-being of the personnel. You reflect your potential or achieved readiness in management role, share experiences and develop skills and understanding further.

Competences
Operating in a workplace, Ethics, Tourism business

Learning objectives
You identify your potential in management role, share experiences and skills. You understand the meaning of human resource management in an organization operating in the field of tourism. You identify key HR processes and principles that lead to profitable business and employee well-being. You describe the requirements set by employment law and collective agreement for rota planning and work safety. You give examples of ways to promote equality and non-discrimination in the work community.

Content

The role of supervisor and HRM in a modern organization
HR planning and recruitment
HR development
Performance management
Employee well-being and work safety
Diversity management
Employment law and collective labor agreements
Rota planning

Qualifications

Basics of business functions (entrepreneurship, management, marketing, accounting), responsible tourism

Assessment criteria, satisfactory (1)

1 (Sufficient)
You identify your potential in management role, share experiences and skills. You understand the meaning of human resource management in an organization operating in the field of tourism. You identify key HR processes and principles that lead to profitable business and employee well-being. You describe the requirements set by employment law and collective agreement for rota planning and work safety. You give examples of ways to promote equality and non-discrimination in the work community.

2 (Satisfactory)
You explain your potential or achieved readiness in management role, share experiences and identify skills and understanding for further development. You define the meaning of human resource management in an organization operating in the field of tourism. You utilize key HR processes and principles to achieve profitable business and employee well-being. You use the requirements set by employment law and collective agreement in rota planning and ensuring work safety. You present ways to promote equality and non-discrimination in the work community.

If the student does not meet the minimum criteria set for the course, the grade is 0 (Fail).

Assessment criteria, good (3)

3 (Good)
You reflect your potential or achieved readiness in management role, share experiences and develop skills and understanding further. You analyze the significance of human resource management in an organization operating in the field of tourism. You compare key HR processes and principles and their impact on achieving profitable business and employee well-being. You illustrate the requirements set by employment law and collective agreement in rota planning and ensuring work safety. You prove ways to promote equality and non-discrimination in the work community.

4 (Very Good)
You reflect a readiness in management role, share experiences and develop skills and understanding further. You draw conclusions about the significance of human resource management in an organization operating in the field of tourism. You compare key HR processes and principles and justify their impact on achieving profitable business and employee well-being. You assess the requirements set by employment law and collective agreement in rota planning and ensuring work safety. You plan ways to promote equality and non-discrimination in the work community.

Assessment criteria, excellent (5)

5 (Excellent)
You play a readiness in management role, share experiences and develop skills and understanding further. You create new perspectives on the significance of human resource management in an organization operating in the field of tourism. You produce a well-founded view of the impact of key HR processes and principles on achieving profitable business and employee well-being. You apply the requirements set by employment law and collective agreement in rota planning and propose ways to ensure work safety. You recommend and justifiably choose ways to promote equality and non-discrimination in the work community.