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Bachelor's Degree Programme in Service Business: Full-time Studies

Code: MPT2025SS

Degree:
Bachelor of Hospitality Management

Degree title:
Bachelor of Hospitality Management

Credits:
210 ects

Duration:
3.5 years (210 cr)

Start semester:
Autumn 2025

Teaching language:
Finnish

Show study timings by semester, study year or period

Code Name Credits (cr) 2025-2026 2026-2027 2027-2028 2028-2029 Autumn 2025 Spring 2026 Autumn 2026 Spring 2027 Autumn 2027 Spring 2028 Autumn 2028 1. / 2025 2. / 2026 3. / 2026 1. / 2026 2. / 2027 3. / 2027 1. / 2027 2. / 2028 3. / 2028 1. / 2028
MPT2025SS-1001
TRANSFERABLE SKILLS

(Choose all )

8
ZZ00CB57 Me as a Student in Higher Education 2 2 1 1 1 0.5 0.5
ZZ00CB58 Information Seeking and Reporting 1 1 1 1
ZZ00CB59 Career Planning and Working Life Skills 2 1 1 1 1 0.5 0.5 1
ZZ00CB60 ICT Skills 3 3 3 3
MPT2025SS-1002
LANGUAGE AND COMMUNICATION

(Choose all )

11
ZZ00CD00 English for Working Life 4 4 4 4
ZZ00CD01 Swedish for Working Life 4 4 4 4
ZZ00CD02 Working Life Communication 3 3 3 3
MPT2025SS-1003
JAMK FUTURE FACTORY

(Choose all )

15
ZZ00CD13 Basics of Sustainable Development 1 1 1 1
ZZ00CK91 InnoFlash 2 2 2 2
ZZ00CK90 Entrepreneurship 3 3 3 3
ZZ00CD11 Working Life Project 9 9 9 9
MPT2025SS-1004
DEVELOPMENT ACTIVITIES AND THESIS

(Choose all )

20
ZZ00CK89 Research and Development 5 5 5 5
ZZ00BL91 Bachelor's Thesis, Planning 3 3 3 3
ZZ00BL97 Bachelor's Thesis, Thesis Writing 2 2 2 2
ZZ00BL92 Bachelor's Thesis, Implementation 6 6 6 6
ZZ00BL93 Bachelor's Thesis, Reporting and Assessment 4 4 4 4
ZZOA0220 Maturity Test, Bachelor's Degree 0
MPT2025SS-1005
LEADERSHIP AND MANAGEMENT

(Choose all )

32
HL00CA45 Self Leadership 4 4 4 4
HL00CA46 Business Mathematics 3 3 3 3
HL00CA47 Financial information 5 5 5 5
HL00CA49 Management 5 5 5 5
MZMA0113 Laws in Hospitality Management 5 5 5 5
HL00CL22 Management in Service Business 10 10 10 10
MPT2025SS-1007
CUSTOMER ORIENTED SERVICE AND MARKETING

(Choose ects: 44)

34 - 44
MZMA0112 Operational Environment in Hospitality Management 5 5 5 5
HM00CA15 Services Marketing 5 5 5 5
MM00CJ23 Responsible Marketing Communication 5 5 5 2.5 2.5
HL00CA48 Basic of Service Business 4 4 4 4
HL00BD49 Customer Experience Management 5 5 5 5
HL00CL23 Service Design project 10 10 10 5 5
MZ00CL90 Responsible Business Concepts 10 10 10 5 5
MPT2025SS-1013
RESPONSIBLE DIGITAL BUSINESS SERVICE

(Choose 35)

30 - 35
MM00CS56 Digitaalinen toimintaympäristö 5 5 5 5
MZ00CM26 AI Content Production in Service Business 5 5 5 2.5 2.5
MM00CS57 Digitaalinen asiakaskokemus 5 5 5 5
MM00CS58 Palveluiden markkinointi ja myynti alustoilla 10 5 5 5
MM00CS66 Tiedolla johtaminen 5 5 5 5
MM00CS67 Digitaalinen toimintastrategia 5 5 5 2.5 2.5
MPT2025SS-1008
PRACTICAL TRAINING

(Choose all )

45
MZ00CL27 Service Business training 15 15 15 7.5 7.5
MZ00CL28 training 30 30 30 30
MPT2025SS-1009
ELECTIVE STUDIES

(Choose ects: 15)

15
YHTYRI
Shared Entrepreneurship Studies (For Bachelor's and Master's Student)

(Choose 23)

0 - 23
ZZ00BC02 Idea to Business 5
ZZ00BC03 Business Coaching 8
ZYVZ0200 The Dreams+Inspiration! 3
ZZ00CQ16 Narratives of entrepreneurship 2
ZZ00CQ17 Valmiina yrittämään 3
ZZ00CQ18 JA Company Program 1 - 5
ZZ00CQ62 Yritystoimintaa kehittävät opinnot 1 - 5
ZZHYVIN
Student wellbeing in studies and at work (For Bachelor's Student)

(Choose 57)

0 - 57
SZZZ1910 Student´s wellbeing and life skills 2
ZS00CJ12 Life Balance 5
BI00BB51 Writing for studies 2
BI00BB52 Study techniques 2
BI00BB50 Refreshing language skills 1
ZZ00CM49 Mentoring 3 - 5
ZZ00BM06 Student Tutoring 3 - 5
ZZ00BM07 Multiform tutoring 3 - 5
ZW00BM05 Degree Student Tutoring 3 - 5
ZW00BM04 Exchange Student Tutoring 3 - 5
ZZAJ0100 Active in Student Associations 5 - 15
ZZ00BP80 Boost your career! Career planning and working life skills 2
MPT2025SS-1010
EDUFUTURA STUDIES

(Choose 0)

0
MPT2025SS-1011
EUDRES

(Choose 0)

0
Total 210 58 59 58 30 30 28 31 28 31 27 30 30 17 11 31 20.5 7.5 31 19.5 7.5 30

Due to the timing of optional and elective courses, credit accumulation per semester / academic year may vary.

Bachelor’s degree: The shared competences 2023-2028

Ethics

The graduating student adheres to the ethical principles and values of their field of profession, taking the principles of equality and non-discrimination into account.
- Is able to take responsibility for their own actions and their consequences and reflects on them in accordance with the ethical principles and values of their field.
- Takes others into account and promotes equality and non-discrimination.
- Take into account the realisation of diversity and accessibility in their actions.
- Understands the principles of responsible conduct of research and adheres to them.
- Is able to influence society based on ethical values.

Me as a Student in Higher Education
Information Seeking and Reporting
Career Planning and Working Life Skills
ICT Skills
English for Working Life
Swedish for Working Life
Working Life Communication
Working Life Project
Research and Development
Bachelor's Thesis, Planning
Bachelor's Thesis, Thesis Writing
Bachelor's Thesis, Implementation
Maturity Test, Bachelor's Degree
Management
Laws in Hospitality Management
Management in Service Business
Services Marketing
Service Business training
training
Proactive development

The graduating student is able to develop solutions that anticipate the future of their own field, applying existing knowledge and research and development methods.
− Solves problem situations creatively and reforms operating methods together with others.
− Is able to work in projects in cooperation with actors of different fields.
− Is able to apply existing knowledge in the field in development and utilises research and development methods.
− Is able to seek customer-oriented, sustainable and economically viable solutions, anticipating the future of their field.

Basics of Sustainable Development
InnoFlash
Entrepreneurship
Working Life Project
Research and Development
Bachelor's Thesis, Planning
Bachelor's Thesis, Thesis Writing
Bachelor's Thesis, Implementation
Bachelor's Thesis, Reporting and Assessment
Maturity Test, Bachelor's Degree
Customer Experience Management
Service Design project
training
Internationality and multiculturalism

The graduating student is able to operate in multicultural and international operating environments and networks.
- Is familiar with the impacts of their cultural background on their activities and is able to develop operating methods that take multiculturalism into account in their work community.
- Is able to monitor and utilise the international development of their field in their work.
- Is able to communicate internationally in their work tasks.

Me as a Student in Higher Education
Career Planning and Working Life Skills
English for Working Life
Swedish for Working Life
Working Life Communication
Research and Development
Laws in Hospitality Management
Operational Environment in Hospitality Management
Sustainable development

The graduating student is familiar with the principles of sustainable development, promotes their implementation and acts responsibly as a professional and a member of society.
- Is able to use information related to their field in finding, implementing and establishing sustainable solutions and operating models.
- Understands sustainability challenges, their interdependencies and the various aspects of issues and problems.

Basics of Sustainable Development
Financial information
Laws in Hospitality Management
Operational Environment in Hospitality Management
Basic of Service Business
Service Design project
Responsible Business Concepts
training
Learning to learn

The graduating student recognises the strengths and development areas of their competence and learning methods, and they utilise the opportunities communities and digitalisation provide in their learning.
- Assesses and develops their competence and learning methods in different learning environments.
- Is able to acquire, critically assess and appropriately apply the national and international knowledge base andpractices of their field.
- Also takes responsibility for group learning and sharing what has been learned.

Me as a Student in Higher Education
Information Seeking and Reporting
Career Planning and Working Life Skills
ICT Skills
English for Working Life
Swedish for Working Life
Working Life Communication
InnoFlash
Entrepreneurship
Research and Development
Bachelor's Thesis, Planning
Bachelor's Thesis, Thesis Writing
Bachelor's Thesis, Implementation
Bachelor's Thesis, Reporting and Assessment
Maturity Test, Bachelor's Degree
Self Leadership
Business Mathematics
Financial information
Management
Basic of Service Business
Service Design project
AI Content Production in Service Business
Service Business training
training
Operating in a workplace

The graduating student has versatile working life skills and is able to operate in work communities of their field.
- Is able to work constructively in a work community and promotes their own and their work community’s well-being.
- Is able to act professionally in communication and interaction situations at a workplace.
- Utilises the opportunities offered by technology and digitalisation in their work.
- Understands the complexity of changing working life and their own resilience in changing working life situations.
- Has capabilities for an entrepreneurial approach.

Career Planning and Working Life Skills
ICT Skills
English for Working Life
Swedish for Working Life
Working Life Communication
InnoFlash
Entrepreneurship
Working Life Project
Bachelor's Thesis, Planning
Bachelor's Thesis, Thesis Writing
Bachelor's Thesis, Implementation
Maturity Test, Bachelor's Degree
Self Leadership
Business Mathematics
Management
Laws in Hospitality Management
Management in Service Business
Operational Environment in Hospitality Management
Service Design project
Service Business training
training
Not grouped
Responsible Marketing Communication
Digitaalinen toimintaympäristö
Digitaalinen asiakaskokemus
Palveluiden markkinointi ja myynti alustoilla
Tiedolla johtaminen
Digitaalinen toimintastrategia

Bachelor's Degree: Service Business 2024

Service Business

Student understands the theoretical knowledge base of service business and can apply it in the diverse environments of hospitality business.
Student acts customer-oriented in a customer-oriented manner in a diverse working life.
Student can select and utilize appropriate digital services for the needs of the service business industry.
Student is able to manage future services with responsible way.

Self Leadership
Business Mathematics
Financial information
Management
Laws in Hospitality Management
Management in Service Business
Operational Environment in Hospitality Management
Services Marketing
Responsible Marketing Communication
Basic of Service Business
Customer Experience Management
Service Design project
Responsible Business Concepts
Digitaalinen toimintaympäristö
AI Content Production in Service Business
Digitaalinen asiakaskokemus
Palveluiden markkinointi ja myynti alustoilla
Tiedolla johtaminen
Digitaalinen toimintastrategia
Service Business training
training
Not grouped
Me as a Student in Higher Education
Information Seeking and Reporting
Career Planning and Working Life Skills
ICT Skills
English for Working Life
Swedish for Working Life
Working Life Communication
Basics of Sustainable Development
InnoFlash
Entrepreneurship
Working Life Project
Research and Development
Bachelor's Thesis, Planning
Bachelor's Thesis, Thesis Writing
Bachelor's Thesis, Implementation
Bachelor's Thesis, Reporting and Assessment
Maturity Test, Bachelor's Degree

Code Name Credits (cr)
MPT2025SS-1001
TRANSFERABLE SKILLS

(Choose all)

8
ZZ00CB57 Me as a Student in Higher Education 2
ZZ00CB58 Information Seeking and Reporting 1
ZZ00CB59 Career Planning and Working Life Skills 2
ZZ00CB60 ICT Skills 3
MPT2025SS-1002
LANGUAGE AND COMMUNICATION

(Choose all)

11
ZZ00CD00 English for Working Life 4
ZZ00CD01 Swedish for Working Life 4
ZZ00CD02 Working Life Communication 3
MPT2025SS-1003
JAMK FUTURE FACTORY

(Choose all)

15
ZZ00CD13 Basics of Sustainable Development 1
ZZ00CK91 InnoFlash 2
ZZ00CK90 Entrepreneurship 3
ZZ00CD11 Working Life Project 9
MPT2025SS-1004
DEVELOPMENT ACTIVITIES AND THESIS

(Choose all)

20
ZZ00CK89 Research and Development 5
ZZ00BL91 Bachelor's Thesis, Planning 3
ZZ00BL97 Bachelor's Thesis, Thesis Writing 2
ZZ00BL92 Bachelor's Thesis, Implementation 6
ZZ00BL93 Bachelor's Thesis, Reporting and Assessment 4
ZZOA0220 Maturity Test, Bachelor's Degree 0
MPT2025SS-1005
LEADERSHIP AND MANAGEMENT

(Choose all)

32
HL00CA45 Self Leadership 4
HL00CA46 Business Mathematics 3
HL00CA47 Financial information 5
HL00CA49 Management 5
MZMA0113 Laws in Hospitality Management 5
HL00CL22 Management in Service Business 10
MPT2025SS-1007
CUSTOMER ORIENTED SERVICE AND MARKETING

(Choose ects: 44)

34 - 44
MZMA0112 Operational Environment in Hospitality Management 5
HM00CA15 Services Marketing 5
MM00CJ23 Responsible Marketing Communication 5
HL00CA48 Basic of Service Business 4
HL00BD49 Customer Experience Management 5
HL00CL23 Service Design project 10
MZ00CL90 Responsible Business Concepts 10
MPT2025SS-1013
RESPONSIBLE DIGITAL BUSINESS SERVICE

(Choose 35)

30 - 35
MM00CS56 Digitaalinen toimintaympäristö 5
MZ00CM26 AI Content Production in Service Business 5
MM00CS57 Digitaalinen asiakaskokemus 5
MM00CS58 Palveluiden markkinointi ja myynti alustoilla 10
MM00CS66 Tiedolla johtaminen 5
MM00CS67 Digitaalinen toimintastrategia 5
MPT2025SS-1008
PRACTICAL TRAINING

(Choose all)

45
MZ00CL27 Service Business training 15
MZ00CL28 training 30
MPT2025SS-1009
ELECTIVE STUDIES

(Choose ects: 15)

15
YHTYRI
Shared Entrepreneurship Studies (For Bachelor's and Master's Student)
0 - 23
ZZ00BC02 Idea to Business 5
ZZ00BC03 Business Coaching 8
ZYVZ0200 The Dreams+Inspiration! 3
ZZ00CQ16 Narratives of entrepreneurship 2
ZZ00CQ17 Valmiina yrittämään 3
ZZ00CQ18 JA Company Program 1 - 5
ZZ00CQ62 Yritystoimintaa kehittävät opinnot 1 - 5
ZZHYVIN
Student wellbeing in studies and at work (For Bachelor's Student)
0 - 57
SZZZ1910 Student´s wellbeing and life skills 2
ZS00CJ12 Life Balance 5
BI00BB51 Writing for studies 2
BI00BB52 Study techniques 2
BI00BB50 Refreshing language skills 1
ZZ00CM49 Mentoring 3 - 5
ZZ00BM06 Student Tutoring 3 - 5
ZZ00BM07 Multiform tutoring 3 - 5
ZW00BM05 Degree Student Tutoring 3 - 5
ZW00BM04 Exchange Student Tutoring 3 - 5
ZZAJ0100 Active in Student Associations 5 - 15
ZZ00BP80 Boost your career! Career planning and working life skills 2
MPT2025SS-1010
EDUFUTURA STUDIES

(Choose 0)

0
MPT2025SS-1011
EUDRES

(Choose 0)

0