Meeting Management (3cr)
Course unit code: MMTK2610
General information
- Credits
- 3 cr
- Teaching language
- Finnish
Objective
In the positions of meeting hostesses or hosts, the students have the abilities needed to plan, implement and develop meeting services and related additional services. They know modern meeting techniques and the principles of its acquisition. Focus is on supporting customers’ meeting objectives comprehensively, so that the meeting service operations enable the success of the event.
Content
Planning and sales of meeting service packages, meeting techniques, customer orientation, development of services
Qualifications
Basics of tourism or catering and restaurant services
Assessment criteria, satisfactory (1)
Active participation, development assignment , meeting service tasks