Congress and Meeting Management (5 cr)
Code: MMTE0240-3001
General information
Enrollment
10.02.2021 - 28.02.2021
Timing
15.02.2021 - 14.04.2021
Number of ECTS credits allocated
5 op
Virtual portion
2 op
Mode of delivery
60 % Face-to-face, 40 % Online learning
Unit
School of Business
Campus
Main Campus
Teaching languages
- English
Seats
0 - 30
Degree programmes
- Bachelor's Degree Programme in Tourism Management
Teachers
- Henna Siltanen
- Susanna Riekkinen
Groups
-
MTM21VKBachelor's Degree Programme in Tourism Management,vaihto-opiskelu/Exchange studies
-
MRE18SBMatkailu- ja palveluliiketoiminta
-
ZJA21KMAvoin AMK, marata
-
MRE18SAMatkailu- ja palveluliiketoiminta
-
MTM19S1Bachelor's Degree Programme in Tourism Management
Objectives
You understand the concepts and phenomena of congress and meeting industry. You know congress and meeting tourism actors and key services both nationally and internationally. You are able to describe critical success factors related to the meeting process and apply them in practice in the implementation of high-quality meeting services.
Content
• Key concepts and phenomena of congress and meeting industry
• Congress and meeting tourism’s operational structure in Finland and abroad
• Congress and meeting process and its critical success factors
Time and location
Zoom webinar links available in Peppi course calendar.
Learning materials and recommended literature
Rogers, T. 2013. Conferences and conventions. A Global industry. London; New York: Routledge. Fenich, G. 2012. Meetings, expositions, events, and conventions : an introduction to the industry. Boston: Pearson cop.
Teaching methods
This course is implemented online only. Methods of teaching and learning used in the implementation:
* webinars
* learning assignments (including group work)
* group discussions
Practical training and working life connections
Visiting lecturers and cases from the industry sharing their experiences from the theme.
Exam dates and retake possibilities
Exam at the end of the course.
International connections
Internationalisation aspect is accommodated to this implementation using also international examples and material of Congress and meeting management.
Alternative completion methods
You have the right to apply for recognition of your studies if you have prior learning (e.g. university studies completed elsewhere) that can be accredited towards the degree you are currently completing.
The recognition of prior learning is possible in three primary ways: accreditation (replacement or inclusion), recognition of informal learning and studification. More precise info: JAMK Degree Regulations, section 17.
Student workload
• lectures or webinars (30)
• learning assignments (75)
• preparing for exam (30)
Further information for students
Exchange students 15
Open UAS 3
Evaluation scale
0-5
Evaluation criteria, satisfactory (1-2)
1 (Sufficient)
You know the concepts related to congress and meeting industry. You know congress and meeting tourism actors and key services. You know the basic meeting process and have an ability to apply it in practice.
2 (Satisfactory)
You know the concepts and phenomena of congress and meeting industry. You know congress and meeting tourism actors and the related key services. You know the basic meeting process, critical success factors in it and have an ability to apply those factors in practice.
Evaluation criteria, good (3-4)
3 (Good) You understand the concepts and phenomena of congress and meeting industry. You know congress and meeting tourism actors and key services both nationally and internationally. You are able to describe critical success factors related to the meeting process and apply them in practice in the implementation of high-quality meeting services
4 (Very Good) You understand the concepts and phenomena of congress and meeting industry. You know congress and meeting tourism actors and key services both nationally and internationally. You are able to describe critical success factors related to the meeting process, analyze factors and apply them in practice in the implementation of high-quality meeting services.
Evaluation criteria, excellent (5)
5 (Excellent) You understand the concepts and phenomena of congress and meeting industry. You understand the importance and roles of different congress and meeting tourism actors and key services both nationally and internationally. You are able to analyze critical success factors related to the meeting process and create new high-quality meeting services.
Prerequisites
The student understands the concepts related to service operations and has basic customer competence. The student understands the general concepts and phenomena related to tourism.