Sähköiset kuluttajapalvelut (5cr)

Code

General information

Timing: 01.01.2011 - 31.07.2011; Implementation has ended.

Number of ECTS credits allocated: 5 cr

Local portion: 5 cr

Mode of delivery: Face-to-face

Unit: School of Business

Teaching languages: Finnish

Degree programmes: Degree Programme in Service Management

Teachers: Mikael Viitasaari; Pauliina Silvennoinen

Groups: MPA9S1
Palvelujen tuottamisen ja johtamisen ko.

Course: MMPC2400

Unfortunately, no reservations were found for the realization Sähköiset kuluttajapalvelut MMPC2400-1K0J3. It's possible that the reservations have not yet been published or that the realization is intended to be completed independently.

Evaluation scale

0-5

Objective

The students
-understand the role of electronic services as part of business activity
-recognize the potential of electronic services in the business of a chosen branch and the consumers' environment
-can define the role of e-services at the various stages of a company's business operation process
-have a basic knowledge of the production process of high-quality e-services

Content

-e-services
-different roles as part of business
-technologies
-points of departure for planning

Materials

Specified later

Completion alternatives

Project assignment 80% Management of one's own work and competence 20%

Student workload

Lectures 25 h Group study 40 h Independent study 70 h

Assessment criteria, satisfactory (1)

The students demonstrate, through versatile assignments, their command of the set learning outcomes.

Qualifications

MMPC2310 Consumer Behaviour