Professional development, leadership and service designLaajuus (5 cr)
Code: SZXX1805
Credits
5 op
Teaching language
- Finnish
Responsible person
- Suvi Salminen
Objective
The student understands versatile connections of work and can act in roles of a work community.
The student knows what is work development and leadership in the interprofessional organizations that use digitalization and connections.
The student recognizes and can use methods of service design in client processes.
Content
Basis of professional development in work environment, leadership and cost-consiousness.
Work roles in different organizations and connections.
The change of work cultures and organizational structures in the area of social- and health reform
Basis and methods of service design
Digitalization supporting client centered work
Qualifications
Course JAMK Innovation Week or competences to use a user-cenric problem solving method.
Assessment criteria, approved/failed
PASSED The student can name and explain the basis of leadership, work development and methods of service design. The sudent can apply knowlege about leaderhip and work roles when planning a client process based on service design. The student can apply some of the benefits of professional networks and digital services.
Enrollment
01.11.2021 - 09.01.2022
Timing
10.01.2022 - 20.05.2022
Number of ECTS credits allocated
5 op
Virtual portion
4 op
Mode of delivery
20 % Face-to-face, 80 % Online learning
Unit
School of Health and Social Studies
Teaching languages
- Finnish
Seats
15 - 30
Degree programmes
- Bachelor's Degree Programme in Occupational Therapy
- Bachelor's Degree Programme in Rehabilitation Counselling
- Bachelor's Degree Programme in Social Services
- Bachelor's Degree Programme in Physiotherapy
Teachers
- Anne Koivisto
- Suvi Salminen
Groups
-
SOS19S1Sosionomi
-
STT19SMToimintaterapeutti
-
SOS19SMSosionomi
-
SKO19SMBachelor's Degree Programme in Rehabilitation Counselling
-
STT19S1Toimintaterapeutti
-
SFT19SMFysioterapeutti
-
SFT19S1Fysioterapeutti
Objectives
The student understands versatile connections of work and can act in roles of a work community.
The student knows what is work development and leadership in the interprofessional organizations that use digitalization and connections.
The student recognizes and can use methods of service design in client processes.
Content
Basis of professional development in work environment, leadership and cost-consiousness.
Work roles in different organizations and connections.
The change of work cultures and organizational structures in the area of social- and health reform
Basis and methods of service design
Digitalization supporting client centered work
Learning materials and recommended literature
Koivisto, M., Säynäjäkangas, J. & Forsberg, S. 2019. Palvelumuotoilun bisneskirja. Helsinki: Alma Talent. Sarvas, R., Nevanlinna, H. & Pesonen J. 2017. Lean Service Creation. Stickdorn, M., Lawrence, A. Hormess, M. & Schneider, J. 2018. This is Service Design Doing. Applying Service Design Thinking in the Real World. O´Reillys Media. Ahonen, T. 2017. Palvelumuotoilu sotessa. Palvelumuotoilun käsikirja sosiaali- ja terveysalan palvelujen kehittämiseen 2. Mönkkönen, K. & Roos, S. 2009. Työyhteisötaidot.Salmimies, R. & Ruutu,S. Itsensä johtaminen.
Alternative completion methods
Exam related to leadership, development of work and service design.Casework related to interprofessional distant- and digital services and service design. Case presentations during interprofessional ¿case-days¿.
Student workload
54 (2ects) Studying the online material related to leadership and work development. 81h (3ects) Case work related to interprofessional distant- and digital services and service design (studying JAMK´s projects and other resources, case work in ad interprofessional team, case presentation in a case day or a case webinar.)
Evaluation scale
Pass/Fail
Evaluation criteria, pass/failed
PASSED The student can name and explain the basis of leadership, work development and methods of service design. The sudent can apply knowlege about leaderhip and work roles when planning a client process based on service design. The student can apply some of the benefits of professional networks and digital services.
Prerequisites
Course JAMK Innovation Week or competences to use a user-cenric problem solving method.