Academic year 2021 - 2022

• Maturity Test, Bachelor's Degree (ZZOA0220-3008),
       01.08.2021 – 17.06.2022, — Online learning +-
  Learning outcomes of the course

  With the written maturity test you will demonstrate mastery of your study field and good proficiency in Finnish or Swedish.
  
  If you have received your school education in an other language than Finnish (Swedish) or abroad, you will take a Maturity Test in Finnish (Swedish) or demonstrate your proficiency in a written language appropriate to your degree program.
  
  Course competencies
  Internationalization and Communication
  
  Learning outcomes
  You will be able to write an internal bulletin for wide range of audiences.
  
  .

  Course contents

  Internal bulletin concernig the bachelor’s thesis

  Assessment criteria

  Assessment criteria, passed/failed

  The maturity test is approved when
  1. it contains the main results of the thesis, examines the significance of the results and is competent in its processing.
  2. text is understandable even if the reader has not seen the thesis
  3. the text is written in a formal style, is consistent (the structure of the bulletin) and the language is understandable
  4. text is 3000 to 3500 characters long.
  
  Maturity test is rejected when
  1. the criteria for approved performance are not met
  2. text is written in the I format
  3. the text is missing a title.

  Further information

  You can enroll for the maturity test when the supervisor of your thesis gives permission.

  ---

  Language of instruction

  English
  Finnish
  

  Lecturer(s)

  Tiina Kuukkanen, Pirjo Mäki-Natunen, Merja Kurunsaari

  Campus

  Lutakko Campus

  Timing

  01.08.2021 - 17.06.2022

  Degree Programme

  Bachelor's Degree Programme in Logistics, Bachelor's Degree Programme in Rehabilitation Counselling, Bachelor's Degree Programme in International Business, Bachelor's Degree Programme in Construction and Civil Engineering, Bachelor's Degree Programme in Service Business, Bachelor's Degree Programme in Nursing, Bachelor's Degree Programme in Electrical and Automation Engineering, Degree Programme in Midwifery, Bachelor's Degree Programme in Tourism and Service Business, Bachelor's Degree Programme in Social Services, Bachelor's Degree Programme in Tourism Management, Bachelor's Degree Programme in Purchasing and Logistics Engineering, Bachelor's Degree Programme in Business Information Technology, Bachelor's Degree Programme in Information and Communications Technology, Bachelor's Degree Programme in Business Management, Degree Programme in Nursing, Bachelor's Degree Programme in Physiotherapy, Bachelor's Degree Programme in Music Pedagogue, Bachelor's Degree Programme in Occupational Therapy, Bachelor's Degree Programme in Energy and Environmental Technology, Bachelor's Degree Programme in Team Academy, Bachelor's Degree Programme in Mechanical Engineering, Bachelor's Degree Programme in Business Information Technology, Bachelor's Degree Programme in Information and Communications Technology, Bachelor's Degree Programme in Agricultural and Rural Industries

  Mode of delivery

  Online learning
• Future Factory Project (ZZPP0920-3029),
       01.04.2022 – 01.09.2022,  10 cr — Face-to-face +-
  Learning outcomes of the course

  Course competences
  Learning and information management competence
  Entrepreneurship, innovation and working community competence
  Internationalisation and communications competence
  
  The object of the course
  During the course, you will acquire the skills to plan and implement work life development projects. Together with the student team, you apply the knowledge of your professional field, incl. Sustainable development skills and the competence acquired through InnoFlash and Entrepreneurship courses (customer-oriented innovation, design and solution methods, entrepreneurial approach) to diverse development processes in working life.
  
  The learning objectives
  After completing the course, you will be able to project work life development challenges and work on a project. You operate responsibly and customer-oriented in a diverse project team and networks. Through your interaction and the sharing of your own expertise, you promote the solution of working life development projects (including RDI projects). You apply sustainable development skills as well as innovation and project methods as part of development work.

  Prerequisites and co-requisites

  Innoflash 2 cr, Entrepreneurship 3 cr or equivalent competences

  Course contents

  Stages and tools of project planning and preparation of a project plan
  Transforming the development challenge of working life into a project and implementing the project
  Application of professional competence and sustainable development skills in project work
  Working in a diverse team and working on the customer interface

  Assessment criteria

  Assessment criteria, passed/failed

  The criteria for acceptable performance are:
  Learning and information management competence
  - You can acquire and apply knowledge and methods of sustainable development and your field in a working life development project.
  - You can evaluate and develop your own skills and share your skills in the project team.
  Entrepreneurship, innovation and working community competence
  - You will be able to draw up a project plan for the implementation of a given development project, using project planning tools and applying your innovation and entrepreneurship skills and methods.
  - You can implement and evaluate a working life development project and act as a member of a project team.
  Internationalisation and communications competence
  - You will be able to act responsibly as a member of a diverse project team.
  - You can engage in a constructive dialogue with the project team and project stakeholder representatives.
  - You can communicate in work-life interaction and communication situations and make appropriate use of different communication forms, channels and environments.
  
  The assessment of the course consists of two parts
  1) Project planning skills 3 cr (Moodle online course)
  2) Implementation of a project in a diverse student group 7 cr
  
  Demonstration of competence
  1) Project planning skills 3 cr (online course)
  - online exam
  - an approved project plan produced by the team
  
  2) Implementation of a project in a diverse student group 7 cr
  Competence based assessment is based on:
  a) To the portfolio and reflection (incl. reflection on one's own activities, peer feedback, possible working life and supervisor feedback)
  In the portfolio, you will be able to justify the stages of project implementation and evaluate the tools and methods you use in the project and their suitability for solving the development challenge of working life.
  You will be able to critically reflect on your project work, your own activities, your own role and define the next steps in developing your project skills. (self-assessment and feedback discussion, peer feedback, feedback from potential working life and mentor)
  b) The usable output (s) of the project arising as a group work for the Client

  Further information

  Implementation parts of the course:
  Project planning competence 3 cr (Moodle online course)
  Sustainable development 2 cr (Moodle online course)
  Implementation of a project in a diverse student group 5 cr
  
  You will choose the part of Project planning competence instead of TTC2070 Project Management and Practices 4 cr if you want to act in projects in which you develop digital solutions for working life.
  
  Instead of the part of Implementation of a project in a diverse student group (7 cr), you can complete the courses Concept Lab (5 cr) or FF Ticorporate Demolab 1 (5 cr).

  ---

  Language of instruction

  English
  Finnish
  

  Planned learning activities, teaching methods and guidance

  AHOT TOTEUTUS.
  
  3 op FF Projektin suunnittelu
  
  5 op Projektin toteuttaminen
  
  2 op Kestävä kehitys (not translated)

  Lecturer(s)

  Johanna Mäkelä, Mikko Keskinen

  Timing

  01.04.2022 - 01.09.2022

  Degree Programme

  Bachelor's Degree Programme in Music Pedagogue, Bachelor's Degree Programme in Logistics, Bachelor's Degree Programme in Rehabilitation Counselling, Bachelor's Degree Programme in Occupational Therapy, Bachelor's Degree Programme in International Business, Bachelor's Degree Programme in Service Business, Bachelor's Degree Programme in Team Academy, Bachelor's Degree Programme in Energy and Environmental Technology, Bachelor's Degree Programme in Electrical and Automation Engineering, Bachelor's Degree Programme in Social Services, Bachelor's Degree Programme in Tourism Management, Bachelor's Degree Programme in Mechanical Engineering, Bachelor's Degree Programme in Information and Communications Technology, Bachelor's Degree Programme in Purchasing and Logistics Engineering, Bachelor's Degree Programme in Information and Communications Technology, Bachelor's Degree Programme in Business Management, Bachelor's Degree Programme in Physiotherapy, Bachelor's Degree Programme in Agricultural and Rural Industries

  Mode of delivery

  Face-to-face

  Credits

  • 10 cr
• Future Factory Project (ZZPP0920-3007),
       01.01.2022 – 15.05.2022,  10 cr  (HBI20S1) — Face-to-face +-
  Learning outcomes of the course

  Course competences
  Learning and information management competence
  Entrepreneurship, innovation and working community competence
  Internationalisation and communications competence
  
  The object of the course
  During the course, you will acquire the skills to plan and implement work life development projects. Together with the student team, you apply the knowledge of your professional field, incl. Sustainable development skills and the competence acquired through InnoFlash and Entrepreneurship courses (customer-oriented innovation, design and solution methods, entrepreneurial approach) to diverse development processes in working life.
  
  The learning objectives
  After completing the course, you will be able to project work life development challenges and work on a project. You operate responsibly and customer-oriented in a diverse project team and networks. Through your interaction and the sharing of your own expertise, you promote the solution of working life development projects (including RDI projects). You apply sustainable development skills as well as innovation and project methods as part of development work.

  Prerequisites and co-requisites

  Innoflash 2 cr, Entrepreneurship 3 cr or equivalent competences

  Course contents

  Stages and tools of project planning and preparation of a project plan
  Transforming the development challenge of working life into a project and implementing the project
  Application of professional competence and sustainable development skills in project work
  Working in a diverse team and working on the customer interface

  Assessment criteria

  Assessment criteria, passed/failed

  The criteria for acceptable performance are:
  Learning and information management competence
  - You can acquire and apply knowledge and methods of sustainable development and your field in a working life development project.
  - You can evaluate and develop your own skills and share your skills in the project team.
  Entrepreneurship, innovation and working community competence
  - You will be able to draw up a project plan for the implementation of a given development project, using project planning tools and applying your innovation and entrepreneurship skills and methods.
  - You can implement and evaluate a working life development project and act as a member of a project team.
  Internationalisation and communications competence
  - You will be able to act responsibly as a member of a diverse project team.
  - You can engage in a constructive dialogue with the project team and project stakeholder representatives.
  - You can communicate in work-life interaction and communication situations and make appropriate use of different communication forms, channels and environments.
  
  The assessment of the course consists of two parts
  1) Project planning skills 3 cr (Moodle online course)
  2) Implementation of a project in a diverse student group 7 cr
  
  Demonstration of competence
  1) Project planning skills 3 cr (online course)
  - online exam
  - an approved project plan produced by the team
  
  2) Implementation of a project in a diverse student group 7 cr
  Competence based assessment is based on:
  a) To the portfolio and reflection (incl. reflection on one's own activities, peer feedback, possible working life and supervisor feedback)
  In the portfolio, you will be able to justify the stages of project implementation and evaluate the tools and methods you use in the project and their suitability for solving the development challenge of working life.
  You will be able to critically reflect on your project work, your own activities, your own role and define the next steps in developing your project skills. (self-assessment and feedback discussion, peer feedback, feedback from potential working life and mentor)
  b) The usable output (s) of the project arising as a group work for the Client

  Further information

  Implementation parts of the course:
  Project planning competence 3 cr (Moodle online course)
  Sustainable development 2 cr (Moodle online course)
  Implementation of a project in a diverse student group 5 cr
  
  You will choose the part of Project planning competence instead of TTC2070 Project Management and Practices 4 cr if you want to act in projects in which you develop digital solutions for working life.
  
  Instead of the part of Implementation of a project in a diverse student group (7 cr), you can complete the courses Concept Lab (5 cr) or FF Ticorporate Demolab 1 (5 cr).

  ---

  Language of instruction

  English

  Planned learning activities, teaching methods and guidance

  The FF project planning 3 cr part is an independently implemented online course.
  Implementation of the FF project, 7 cr is a project implemented in a group.
  
  3 cr FF Project planning:
  
  The course is implemented flexibly as online studies. Studies include independent study and teamwork. The course utilizes digital and interactive tools. The student group agrees on how to implement teamwork. Group guidance supports task performance.
  During the course, you plan a small-scale project related to the development needs of working life in the student team. Project planning proceeds in stages. During the stages, you will independently study the theory related to project activities, share your sectoral expertise and your sustainable development expertise in the student team. You use design support tools at different stages of the design work. As a result of the phased work, a project plan is created, which you present together with your student team.
  
  7 cr Project implementation:
  
  Competence assessment is based on portfolio and reflection (incl. Reflection on one's own activities, peer feedback, possible working life and feedback from the supervisor)
  In the portfolio, you will be able to justify the stages of project implementation and evaluate the tools and methods you use in the project and their suitability for solving the development challenge of working life.
  You will be able to critically reflect on your project work, your own activities, your own role and define the next steps in developing your project skills. (self-assessment and feedback discussion, peer feedback, feedback from potential working life and mentor)
  The client will be provided with the usable output (s) of the project as group work.

  Lecturer(s)

  Juha Ruuska, Pauliina Silvennoinen, Emilia Lahdenperä, Mikko Keskinen, Marja Jämbeck

  Exam dates and re-exam possibilities

  To be announced at the beginning of the course.

  Timing

  01.01.2022 - 15.05.2022

  Enrollment

  01.11.2021 - 09.01.2022

  Content scheduling

  The FF project planning 3 cr part is an independently implemented online course.
  Implementation of the FF project, 7 cr is a project implemented in a group.

  Groups

  • HBI20S1

  Seats

  0 - 75

  Assessment methods

  3 cr:
  • Online exam (50%) assessment 1-5
  • Presentation of the project plan (50%) Pass/Fail
  
  7 cr:
  • Portfolio and reflection (incl. Reflection on one's own activities, peer feedback, possible working life and supervisor's feedback) Pass/Fail

  Degree Programme

  Bachelor's Degree Programme in Music Pedagogue, Bachelor's Degree Programme in Logistics, Bachelor's Degree Programme in Rehabilitation Counselling, Bachelor's Degree Programme in Occupational Therapy, Bachelor's Degree Programme in International Business, Bachelor's Degree Programme in Service Business, Bachelor's Degree Programme in Team Academy, Bachelor's Degree Programme in Energy and Environmental Technology, Bachelor's Degree Programme in Electrical and Automation Engineering, Bachelor's Degree Programme in Social Services, Bachelor's Degree Programme in Tourism Management, Bachelor's Degree Programme in Mechanical Engineering, Bachelor's Degree Programme in Information and Communications Technology, Bachelor's Degree Programme in Purchasing and Logistics Engineering, Bachelor's Degree Programme in Information and Communications Technology, Bachelor's Degree Programme in Business Management, Bachelor's Degree Programme in Physiotherapy, Bachelor's Degree Programme in Agricultural and Rural Industries

  Mode of delivery

  Face-to-face

  Credits

  • 10 cr
• Future Factory Project (ZZPP0920-3010),
       10.01.2022 – 15.05.2022,  10 cr  (TER20SM, ...) — Face-to-face, Online learning +-
  Learning outcomes of the course

  Course competences
  Learning and information management competence
  Entrepreneurship, innovation and working community competence
  Internationalisation and communications competence
  
  The object of the course
  During the course, you will acquire the skills to plan and implement work life development projects. Together with the student team, you apply the knowledge of your professional field, incl. Sustainable development skills and the competence acquired through InnoFlash and Entrepreneurship courses (customer-oriented innovation, design and solution methods, entrepreneurial approach) to diverse development processes in working life.
  
  The learning objectives
  After completing the course, you will be able to project work life development challenges and work on a project. You operate responsibly and customer-oriented in a diverse project team and networks. Through your interaction and the sharing of your own expertise, you promote the solution of working life development projects (including RDI projects). You apply sustainable development skills as well as innovation and project methods as part of development work.

  Prerequisites and co-requisites

  Innoflash 2 cr, Entrepreneurship 3 cr or equivalent competences

  Course contents

  Stages and tools of project planning and preparation of a project plan
  Transforming the development challenge of working life into a project and implementing the project
  Application of professional competence and sustainable development skills in project work
  Working in a diverse team and working on the customer interface

  Assessment criteria

  Assessment criteria, passed/failed

  The criteria for acceptable performance are:
  Learning and information management competence
  - You can acquire and apply knowledge and methods of sustainable development and your field in a working life development project.
  - You can evaluate and develop your own skills and share your skills in the project team.
  Entrepreneurship, innovation and working community competence
  - You will be able to draw up a project plan for the implementation of a given development project, using project planning tools and applying your innovation and entrepreneurship skills and methods.
  - You can implement and evaluate a working life development project and act as a member of a project team.
  Internationalisation and communications competence
  - You will be able to act responsibly as a member of a diverse project team.
  - You can engage in a constructive dialogue with the project team and project stakeholder representatives.
  - You can communicate in work-life interaction and communication situations and make appropriate use of different communication forms, channels and environments.
  
  The assessment of the course consists of two parts
  1) Project planning skills 3 cr (Moodle online course)
  2) Implementation of a project in a diverse student group 7 cr
  
  Demonstration of competence
  1) Project planning skills 3 cr (online course)
  - online exam
  - an approved project plan produced by the team
  
  2) Implementation of a project in a diverse student group 7 cr
  Competence based assessment is based on:
  a) To the portfolio and reflection (incl. reflection on one's own activities, peer feedback, possible working life and supervisor feedback)
  In the portfolio, you will be able to justify the stages of project implementation and evaluate the tools and methods you use in the project and their suitability for solving the development challenge of working life.
  You will be able to critically reflect on your project work, your own activities, your own role and define the next steps in developing your project skills. (self-assessment and feedback discussion, peer feedback, feedback from potential working life and mentor)
  b) The usable output (s) of the project arising as a group work for the Client

  Further information

  Implementation parts of the course:
  Project planning competence 3 cr (Moodle online course)
  Sustainable development 2 cr (Moodle online course)
  Implementation of a project in a diverse student group 5 cr
  
  You will choose the part of Project planning competence instead of TTC2070 Project Management and Practices 4 cr if you want to act in projects in which you develop digital solutions for working life.
  
  Instead of the part of Implementation of a project in a diverse student group (7 cr), you can complete the courses Concept Lab (5 cr) or FF Ticorporate Demolab 1 (5 cr).

  ---

  Language of instruction

  Finnish

  Planned learning activities, teaching methods and guidance

  FF projektin suunnittelu 3 op osuus on itsenäisesti toteutettava verkko-opintojakso. Suoritetaan 10.1.-30.4.2022.
  
  3 op FF Projektin suunnittelu:
  
  Opintojakso toteutetaan joustavasti verkko-opintoina. Opinnot sisältävä itsenäistä opiskelua ja tiimissä tapahtuvaa työskentelyä. Opintojaksolla hyödynnetään digitaalisia ja vuorovaikutteisia työvälineitä. Opiskelijaryhmä sopii tiimityöskentelyn toteutustavoista. Ryhmäohjaus tukee tehtävien tekemistä.
  Opintojakson aikana suunnittelet opiskelijatiimissä työelämän kehitystarpeeseen liittyvän pienimuotoisen projektin. Projektin suunnittelu etenee vaiheittain. Vaiheiden aikana opiskelet itsenäisesti projektitoimintaan liittyvää teoriaa, jaat alakohtaista osaamistasi ja kestävän kehityksen osaamistasi opiskelijatiimissä. Käytät suunnittelutyön eri vaiheissa suunnittelua tukevia työkaluja. Vaiheistetun työskentelyn tuloksena syntyy projektisuunnitelma, jonka esittelet yhdessä opiskelijatiimisi kanssa.
  
  7 op Projektin toteuttaminen: suoritetaan myöhemmin.
  
  Osaamisen arviointi perustuu portfolioon ja reflektioon (sis. oman toiminnan reflektion, vertaispalautteen, mahdollisen työelämän ja ohjaajan palautteen)
  Portfoliossa osaat perustella projektin toteuttamisen vaiheet ja arvioida projektissa käyttämiänne työkaluja ja menetelmiä sekä niiden soveltuvuutta työelämän kehittämishaasteen ratkaisemisessa.
  Osaat kriittisesti reflektoida projektityöskentelyänne, omaa toimintaa, omaa roolia ja määritellä projektiosaamisesi kehittämisen tulevia askeleita. (itsearviointi ja palautekeskustelu, vertaispalaute, mahdollisen työelämän ja ohjaajan palaute)
  Toimeksiantajalle toimitetaan projektista ryhmätyönä syntyvä hyödynnettävä tuotos/ tuotokset. (not translated)

  Lecturer(s)

  Kari Hytönen, Emilia Lahdenperä, Mikko Keskinen, Marja Jämbeck

  Exam dates and re-exam possibilities

  Ilmoitetaan kurssin alussa. (not translated)

  Timing

  10.01.2022 - 15.05.2022

  Enrollment

  01.11.2021 - 09.01.2022

  Content scheduling

  FF projektin suunnittelu 3 op osuus on itsenäisesti toteutettava verkko-opintojakso. Suoritetaan 10.1.-30.4.2022. (not translated)

  Groups

  • TER20SM
  • TER20S1

  Alternative learning methods

  Vaihtoehtoisesti voit suorittaa opintojakson 3 op osasuorituksen Projektin suunnitteluosaaminen -Moodle verkkokurssin sijasta TTC 2070 Projektitoiminta ja käytänteet 4 op, jos haluat toimia projekteissa, joissa kehitetään työelämän digitaalisia ratkaisuja.
  
  Hyväksilukeminen (korvaaminen ja sisällyttäminen)
  Muulla tavoin hankitun osaamisen tunnistaminen ja tunnustaminen
  Opinnollistaminen
  Tarkemmat ohjeet löytyvät tutkintosäännöstä ja opinto-oppaasta. (not translated)

  Seats

  0 - 150

  Assessment methods

  3 op:
  • Verkkotentti (50%) Numeroarviointi 1-5
  • Projektisuunnitelman esittely (50%) Hyväksytty/Hylätty (not translated)

  Degree Programme

  Bachelor's Degree Programme in Music Pedagogue, Bachelor's Degree Programme in Logistics, Bachelor's Degree Programme in Rehabilitation Counselling, Bachelor's Degree Programme in Occupational Therapy, Bachelor's Degree Programme in International Business, Bachelor's Degree Programme in Service Business, Bachelor's Degree Programme in Team Academy, Bachelor's Degree Programme in Energy and Environmental Technology, Bachelor's Degree Programme in Electrical and Automation Engineering, Bachelor's Degree Programme in Social Services, Bachelor's Degree Programme in Tourism Management, Bachelor's Degree Programme in Mechanical Engineering, Bachelor's Degree Programme in Information and Communications Technology, Bachelor's Degree Programme in Purchasing and Logistics Engineering, Bachelor's Degree Programme in Information and Communications Technology, Bachelor's Degree Programme in Business Management, Bachelor's Degree Programme in Physiotherapy, Bachelor's Degree Programme in Agricultural and Rural Industries

  Mode of delivery

  Face-to-face, Online learning

  Share of virtual studies

  3 cr

  Credits

  • 10 cr
• Future Factory Project (ZZPP0920-3013),
       01.10.2021 – 27.01.2022,  10 cr  (TLP20S1, ...) — Face-to-face +-
  Learning outcomes of the course

  Course competences
  Learning and information management competence
  Entrepreneurship, innovation and working community competence
  Internationalisation and communications competence
  
  The object of the course
  During the course, you will acquire the skills to plan and implement work life development projects. Together with the student team, you apply the knowledge of your professional field, incl. Sustainable development skills and the competence acquired through InnoFlash and Entrepreneurship courses (customer-oriented innovation, design and solution methods, entrepreneurial approach) to diverse development processes in working life.
  
  The learning objectives
  After completing the course, you will be able to project work life development challenges and work on a project. You operate responsibly and customer-oriented in a diverse project team and networks. Through your interaction and the sharing of your own expertise, you promote the solution of working life development projects (including RDI projects). You apply sustainable development skills as well as innovation and project methods as part of development work.

  Prerequisites and co-requisites

  Innoflash 2 cr, Entrepreneurship 3 cr or equivalent competences

  Course contents

  Stages and tools of project planning and preparation of a project plan
  Transforming the development challenge of working life into a project and implementing the project
  Application of professional competence and sustainable development skills in project work
  Working in a diverse team and working on the customer interface

  Assessment criteria

  Assessment criteria, passed/failed

  The criteria for acceptable performance are:
  Learning and information management competence
  - You can acquire and apply knowledge and methods of sustainable development and your field in a working life development project.
  - You can evaluate and develop your own skills and share your skills in the project team.
  Entrepreneurship, innovation and working community competence
  - You will be able to draw up a project plan for the implementation of a given development project, using project planning tools and applying your innovation and entrepreneurship skills and methods.
  - You can implement and evaluate a working life development project and act as a member of a project team.
  Internationalisation and communications competence
  - You will be able to act responsibly as a member of a diverse project team.
  - You can engage in a constructive dialogue with the project team and project stakeholder representatives.
  - You can communicate in work-life interaction and communication situations and make appropriate use of different communication forms, channels and environments.
  
  The assessment of the course consists of two parts
  1) Project planning skills 3 cr (Moodle online course)
  2) Implementation of a project in a diverse student group 7 cr
  
  Demonstration of competence
  1) Project planning skills 3 cr (online course)
  - online exam
  - an approved project plan produced by the team
  
  2) Implementation of a project in a diverse student group 7 cr
  Competence based assessment is based on:
  a) To the portfolio and reflection (incl. reflection on one's own activities, peer feedback, possible working life and supervisor feedback)
  In the portfolio, you will be able to justify the stages of project implementation and evaluate the tools and methods you use in the project and their suitability for solving the development challenge of working life.
  You will be able to critically reflect on your project work, your own activities, your own role and define the next steps in developing your project skills. (self-assessment and feedback discussion, peer feedback, feedback from potential working life and mentor)
  b) The usable output (s) of the project arising as a group work for the Client

  Further information

  Implementation parts of the course:
  Project planning competence 3 cr (Moodle online course)
  Sustainable development 2 cr (Moodle online course)
  Implementation of a project in a diverse student group 5 cr
  
  You will choose the part of Project planning competence instead of TTC2070 Project Management and Practices 4 cr if you want to act in projects in which you develop digital solutions for working life.
  
  Instead of the part of Implementation of a project in a diverse student group (7 cr), you can complete the courses Concept Lab (5 cr) or FF Ticorporate Demolab 1 (5 cr).

  ---

  Language of instruction

  English

  Lecturer(s)

  Anneli Kakko

  Campus

  Main Campus

  Timing

  01.10.2021 - 27.01.2022

  Groups

  • TLP20S1
  • TLP21S1

  Seats

  0 - 8

  Degree Programme

  Bachelor's Degree Programme in Music Pedagogue, Bachelor's Degree Programme in Logistics, Bachelor's Degree Programme in Rehabilitation Counselling, Bachelor's Degree Programme in Occupational Therapy, Bachelor's Degree Programme in International Business, Bachelor's Degree Programme in Service Business, Bachelor's Degree Programme in Team Academy, Bachelor's Degree Programme in Energy and Environmental Technology, Bachelor's Degree Programme in Electrical and Automation Engineering, Bachelor's Degree Programme in Social Services, Bachelor's Degree Programme in Tourism Management, Bachelor's Degree Programme in Mechanical Engineering, Bachelor's Degree Programme in Information and Communications Technology, Bachelor's Degree Programme in Purchasing and Logistics Engineering, Bachelor's Degree Programme in Information and Communications Technology, Bachelor's Degree Programme in Business Management, Bachelor's Degree Programme in Physiotherapy, Bachelor's Degree Programme in Agricultural and Rural Industries

  Mode of delivery

  Face-to-face

  Credits

  • 10 cr
• Future Factory Project (ZZPP0920-3022),
       16.05.2022 – 31.07.2022,  10 cr — Face-to-face +-
  Learning outcomes of the course

  Course competences
  Learning and information management competence
  Entrepreneurship, innovation and working community competence
  Internationalisation and communications competence
  
  The object of the course
  During the course, you will acquire the skills to plan and implement work life development projects. Together with the student team, you apply the knowledge of your professional field, incl. Sustainable development skills and the competence acquired through InnoFlash and Entrepreneurship courses (customer-oriented innovation, design and solution methods, entrepreneurial approach) to diverse development processes in working life.
  
  The learning objectives
  After completing the course, you will be able to project work life development challenges and work on a project. You operate responsibly and customer-oriented in a diverse project team and networks. Through your interaction and the sharing of your own expertise, you promote the solution of working life development projects (including RDI projects). You apply sustainable development skills as well as innovation and project methods as part of development work.

  Prerequisites and co-requisites

  Innoflash 2 cr, Entrepreneurship 3 cr or equivalent competences

  Course contents

  Stages and tools of project planning and preparation of a project plan
  Transforming the development challenge of working life into a project and implementing the project
  Application of professional competence and sustainable development skills in project work
  Working in a diverse team and working on the customer interface

  Assessment criteria

  Assessment criteria, passed/failed

  The criteria for acceptable performance are:
  Learning and information management competence
  - You can acquire and apply knowledge and methods of sustainable development and your field in a working life development project.
  - You can evaluate and develop your own skills and share your skills in the project team.
  Entrepreneurship, innovation and working community competence
  - You will be able to draw up a project plan for the implementation of a given development project, using project planning tools and applying your innovation and entrepreneurship skills and methods.
  - You can implement and evaluate a working life development project and act as a member of a project team.
  Internationalisation and communications competence
  - You will be able to act responsibly as a member of a diverse project team.
  - You can engage in a constructive dialogue with the project team and project stakeholder representatives.
  - You can communicate in work-life interaction and communication situations and make appropriate use of different communication forms, channels and environments.
  
  The assessment of the course consists of two parts
  1) Project planning skills 3 cr (Moodle online course)
  2) Implementation of a project in a diverse student group 7 cr
  
  Demonstration of competence
  1) Project planning skills 3 cr (online course)
  - online exam
  - an approved project plan produced by the team
  
  2) Implementation of a project in a diverse student group 7 cr
  Competence based assessment is based on:
  a) To the portfolio and reflection (incl. reflection on one's own activities, peer feedback, possible working life and supervisor feedback)
  In the portfolio, you will be able to justify the stages of project implementation and evaluate the tools and methods you use in the project and their suitability for solving the development challenge of working life.
  You will be able to critically reflect on your project work, your own activities, your own role and define the next steps in developing your project skills. (self-assessment and feedback discussion, peer feedback, feedback from potential working life and mentor)
  b) The usable output (s) of the project arising as a group work for the Client

  Further information

  Implementation parts of the course:
  Project planning competence 3 cr (Moodle online course)
  Sustainable development 2 cr (Moodle online course)
  Implementation of a project in a diverse student group 5 cr
  
  You will choose the part of Project planning competence instead of TTC2070 Project Management and Practices 4 cr if you want to act in projects in which you develop digital solutions for working life.
  
  Instead of the part of Implementation of a project in a diverse student group (7 cr), you can complete the courses Concept Lab (5 cr) or FF Ticorporate Demolab 1 (5 cr).

  ---

  Language of instruction

  Finnish

  Lecturer(s)

  Emilia Lahdenperä, Johanna Mäkelä, Sirpa Hukari, Mikko Keskinen, Veli-Matti Häkkinen

  Timing

  16.05.2022 - 31.07.2022

  Enrollment

  01.12.2021 - 30.04.2022

  Seats

  0 - 50

  Degree Programme

  Bachelor's Degree Programme in Music Pedagogue, Bachelor's Degree Programme in Logistics, Bachelor's Degree Programme in Rehabilitation Counselling, Bachelor's Degree Programme in Occupational Therapy, Bachelor's Degree Programme in International Business, Bachelor's Degree Programme in Service Business, Bachelor's Degree Programme in Team Academy, Bachelor's Degree Programme in Energy and Environmental Technology, Bachelor's Degree Programme in Electrical and Automation Engineering, Bachelor's Degree Programme in Social Services, Bachelor's Degree Programme in Tourism Management, Bachelor's Degree Programme in Mechanical Engineering, Bachelor's Degree Programme in Information and Communications Technology, Bachelor's Degree Programme in Purchasing and Logistics Engineering, Bachelor's Degree Programme in Information and Communications Technology, Bachelor's Degree Programme in Business Management, Bachelor's Degree Programme in Physiotherapy, Bachelor's Degree Programme in Agricultural and Rural Industries

  Mode of delivery

  Face-to-face

  Share of R&D studies

  10 cr

  Credits

  • 10 cr
• Future Factory Project (ZZPP0920-3024),
       16.05.2022 – 31.07.2022,  10 cr — Face-to-face +-
  Learning outcomes of the course

  Course competences
  Learning and information management competence
  Entrepreneurship, innovation and working community competence
  Internationalisation and communications competence
  
  The object of the course
  During the course, you will acquire the skills to plan and implement work life development projects. Together with the student team, you apply the knowledge of your professional field, incl. Sustainable development skills and the competence acquired through InnoFlash and Entrepreneurship courses (customer-oriented innovation, design and solution methods, entrepreneurial approach) to diverse development processes in working life.
  
  The learning objectives
  After completing the course, you will be able to project work life development challenges and work on a project. You operate responsibly and customer-oriented in a diverse project team and networks. Through your interaction and the sharing of your own expertise, you promote the solution of working life development projects (including RDI projects). You apply sustainable development skills as well as innovation and project methods as part of development work.

  Prerequisites and co-requisites

  Innoflash 2 cr, Entrepreneurship 3 cr or equivalent competences

  Course contents

  Stages and tools of project planning and preparation of a project plan
  Transforming the development challenge of working life into a project and implementing the project
  Application of professional competence and sustainable development skills in project work
  Working in a diverse team and working on the customer interface

  Assessment criteria

  Assessment criteria, passed/failed

  The criteria for acceptable performance are:
  Learning and information management competence
  - You can acquire and apply knowledge and methods of sustainable development and your field in a working life development project.
  - You can evaluate and develop your own skills and share your skills in the project team.
  Entrepreneurship, innovation and working community competence
  - You will be able to draw up a project plan for the implementation of a given development project, using project planning tools and applying your innovation and entrepreneurship skills and methods.
  - You can implement and evaluate a working life development project and act as a member of a project team.
  Internationalisation and communications competence
  - You will be able to act responsibly as a member of a diverse project team.
  - You can engage in a constructive dialogue with the project team and project stakeholder representatives.
  - You can communicate in work-life interaction and communication situations and make appropriate use of different communication forms, channels and environments.
  
  The assessment of the course consists of two parts
  1) Project planning skills 3 cr (Moodle online course)
  2) Implementation of a project in a diverse student group 7 cr
  
  Demonstration of competence
  1) Project planning skills 3 cr (online course)
  - online exam
  - an approved project plan produced by the team
  
  2) Implementation of a project in a diverse student group 7 cr
  Competence based assessment is based on:
  a) To the portfolio and reflection (incl. reflection on one's own activities, peer feedback, possible working life and supervisor feedback)
  In the portfolio, you will be able to justify the stages of project implementation and evaluate the tools and methods you use in the project and their suitability for solving the development challenge of working life.
  You will be able to critically reflect on your project work, your own activities, your own role and define the next steps in developing your project skills. (self-assessment and feedback discussion, peer feedback, feedback from potential working life and mentor)
  b) The usable output (s) of the project arising as a group work for the Client

  Further information

  Implementation parts of the course:
  Project planning competence 3 cr (Moodle online course)
  Sustainable development 2 cr (Moodle online course)
  Implementation of a project in a diverse student group 5 cr
  
  You will choose the part of Project planning competence instead of TTC2070 Project Management and Practices 4 cr if you want to act in projects in which you develop digital solutions for working life.
  
  Instead of the part of Implementation of a project in a diverse student group (7 cr), you can complete the courses Concept Lab (5 cr) or FF Ticorporate Demolab 1 (5 cr).

  ---

  Language of instruction

  English

  Lecturer(s)

  Emilia Lahdenperä, Johanna Mäkelä, Mikko Keskinen

  Timing

  16.05.2022 - 31.07.2022

  Enrollment

  01.12.2021 - 30.04.2022

  Degree Programme

  Bachelor's Degree Programme in Music Pedagogue, Bachelor's Degree Programme in Logistics, Bachelor's Degree Programme in Rehabilitation Counselling, Bachelor's Degree Programme in Occupational Therapy, Bachelor's Degree Programme in International Business, Bachelor's Degree Programme in Service Business, Bachelor's Degree Programme in Team Academy, Bachelor's Degree Programme in Energy and Environmental Technology, Bachelor's Degree Programme in Electrical and Automation Engineering, Bachelor's Degree Programme in Social Services, Bachelor's Degree Programme in Tourism Management, Bachelor's Degree Programme in Mechanical Engineering, Bachelor's Degree Programme in Information and Communications Technology, Bachelor's Degree Programme in Purchasing and Logistics Engineering, Bachelor's Degree Programme in Information and Communications Technology, Bachelor's Degree Programme in Business Management, Bachelor's Degree Programme in Physiotherapy, Bachelor's Degree Programme in Agricultural and Rural Industries

  Mode of delivery

  Face-to-face

  Credits

  • 10 cr
• Sport Tourism (MMPG1810-3003),
       14.02.2022 – 22.04.2022,  5 cr  (ZJA21SMTP, ...) — Online learning +-
  Learning outcomes of the course

  Upon completing this course you will be able to
  - identify different actors and operations in sport tourism.
  - understand the motives of sport tourists and the theme’s significance to the competitiveness of companies.
  - understand the concepts, phenomena and special characteristics related to sport tourism nationally and internationally.
  - identify the sustainability and environmental issues affecting sport tourism.

  Prerequisites and co-requisites

  Tourism and/or sport business studies.

  Course contents

  Special characteristics of sport tourism
  Sport and the tourism experiences
  Sport tourism markets
  Sport tourism development
  Sport event tourism
  Sustainability in sport tourism

  Assessment criteria

  Assessment criteria - grade 1 and 2

  1 (Adequate)
  The student can define concepts related to sport tourism. The student understands multiple perspectives in content matter. The student identifies topics in global and national levels.
  
  2 (Satisfactory)
  The student understands the concepts and special characteristics related to sport tourism. The student can explain multiple perspectives in content matter. The student can give examples on topics in global and national levels.

  Assessment criteria - grade 3 and 4

  3 (Good)
  The student illustrates the concepts related to sport tourism. The student demonstrates multiple perspectives in content matter. The student differentiates topics in global and national levels.
  
  4 (Very Good)
  The student is able to analyze the concepts related to sport tourism. The student compares multiple perspectives in content matter. The student can evaluate topics in global and national levels.

  Assessment criteria - grade 5

  5 (Excellent)
  The student analyzes the concepts related to sport tourism. The student compares multiple perspectives in content matter and displays creativeness in exercises. The student can evaluate critically topics in global and national levels.

  ---

  Language of instruction

  English

  Lecturer(s)

  Brian Jordan

  Timing

  14.02.2022 - 22.04.2022

  Enrollment

  01.11.2021 - 28.02.2022

  Groups

  • ZJA21SMTP
  • MRE18SB
  • MTM21S1
  • MTM22VK
  • MRE18S1M
  • MRE18SA
  • ZJK22KM
  • MTM20S1
  • MTM19S1
  • ZJA22KM

  Seats

  0 - 60

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Online learning

  Share of virtual studies

  5 cr

  Credits

  • 5 cr

  Unit

  School of Business
• Wellbeing Tourism (MMPG1700-3003),
       14.02.2022 – 22.04.2022,  5 cr  (ZJA21SMTP, ...) — Online learning +-
  Learning outcomes of the course

  The object of the course
  After completing this course, you will know what makes wellbeing tourism a unique and profitable market. You will gain insight about wellbeing tourism in Finland and abroad and can begin to understand what kind of wellbeing tourism services are suitable for different customer segments.
  
  Course competences
  MTMCU Customerships
  MTMNE Networks
  MTMRE Responsibility
  MTMTI Tourism Industry
  
  The learning objectives of the course
  You are able to identify different actors and operations in wellbeing tourism. You understand the motives of wellbeing tourists and the theme’s significance to the competitiveness of companies. You understand the concepts, phenomena and special characteristics related to responsible wellbeing tourism nationally and internationally. You know the national theme-promoting strategies and development policies.

  Prerequisites and co-requisites

  You have studied tourism and understand general concepts and phenomena related to tourism. You understand how the tourism industry has developed and what it comprises in Finland and abroad.

  Course contents

  The principal contents of this course are (1) Wellbeing tourism concepts and phenomena, (2) Wellbeing tourism nationally and internationally, (3) Wellbeing tourism services, (4) Wellbeing tourism actors and customers, (5) Special characteristics and strategic emphases, (6) Ecological, economical and socio-cultural responsibility.

  Assessment criteria

  Assessment criteria - grade 1 and 2

  Assessment is based on learning objectives and is both qualitative and quantitative. Assessment is implemented by students (self-assessment), peers, and the teacher. Unless otherwise defined in the curriculum, a course accepted as completed is assessed on the following five-step scale:
  
  The course assessment is Fail (0) if the student fails to achieve the minimum learning objectives for passing the course.
  
  1 (Sufficient) The student can define concepts related to wellbeing tourism. You can identify multiple actors and perspectives in wellbeing tourism in global and national levels. You can point out national theme-promoting strategies and development policies.
  
  2 (Satisfactory) You can define concepts and special characteristics related to wellbeing tourism. You can describe multiple actors, customers and perspectives in wellbeing tourism in global and national levels. You can explain and give examples of national theme-promoting strategies and development policies.

  Assessment criteria - grade 3 and 4

  3 (Good) You define and explain concepts and special characteristics related to wellbeing tourism. You examine multiple actors, customers and perspectives in wellbeing tourism in global and national levels. You can evaluate responsible wellbeing tourism. You discuss the national theme-promoting strategies and development policies.
  
  4 (Very Good) You analyze concepts and special characteristics related to wellbeing tourism. You discuss and compare multiple perspectives in wellbeing tourism in global and national levels. You evaluate the responsibility of wellbeing tourism actors, services and operations. You examine national theme-promoting strategies and development policies.

  Assessment criteria - grade 5

  5 (Excellent) You show analytical examination of concepts and special characteristics related to wellbeing tourism. You are able to critically evaluate and discuss multiple perspectives in wellbeing tourism in global and national levels. You discuss the responsibility dimensions related to wellbeing tourism actors, services and operations. You examine and compare national theme-promoting strategies and development policies.

  ---

  Language of instruction

  English

  Planned learning activities, teaching methods and guidance

  Online lectures/ video recordings
  Independent reading materials and information search
  Online discussions
  Versatile independent assignments (eg. quiz, written text)
  
  Required tools: fast Internet connection, computer, MS Office.

  Learning materials and recommended literature

  Global Wellness Tourism Economy Report. Global Wellness Institute. (latest e-report)
  Grénman, M. & Räikkönen, J. 2015. Well-being and wellness tourism – Same, same but different? Conceptual discussions and empirical evidence. Matkailututkimus, 11, 1, 7–25.
  Konu, H. 2010. Identifying potential wellbeing tourism segments in Finland. Tourism Review, 65, 2, 41-51.
  Smith, M. & Diekman, A. 2017. Tourism and wellbeing. Annals of Tourism Research, 66, 1–13.
  Tuohino, H., Björk, P. & Konu, H. 2011. Wellbeing Tourism in Finland: Finland as a competitive wellbeing tourism destination. University of Eastern Finland. (e-report)

  Lecturer(s)

  Susanna Riekkinen

  Working life cooperation

  Possible case work provided by wellbeing tourism companies.

  Exam dates and re-exam possibilities

  No exams.

  Internationality

  Case examples and assignments with both national and global perspective.

  Timing

  14.02.2022 - 22.04.2022

  Learning assignments and student workload

  Distance learning (135h)
  Online lectures and videos 30h
  Reading material 20h
  Assignments and information search 85h

  Enrollment

  01.11.2021 - 28.02.2022

  Content scheduling

  Assignments have a recommended schedule.
  Latest deadline for all assignments is at the end of the course.
  No webinars that require attendance at a given time.

  Groups

  • ZJA21SMTP
  • MRE18SB
  • MTM21S1
  • MTM22VK
  • MRE18S1M
  • MRE18SA
  • ZJK22KM
  • MTM20S1
  • MTM19S1
  • ZJA22KM

  Seats

  0 - 60

  Assessment methods

  All assignments are assessed as approved-failed. Half-time feedback is provided by teacher if assignments are returned by the recommended schedule.
  
  CampusOnline: 20
  Avoin AMK (Open UAS) 5
  Exchange students: 15

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Online learning

  Share of virtual studies

  5 cr

  Credits

  • 5 cr

  Unit

  School of Business
• Approach to Cultural Tourism (MT00BJ69-3002),
       14.02.2022 – 15.04.2022,  5 cr  (ZJA21SMTP, ...) — Online learning +-
  Learning outcomes of the course

  The student learns the basic concepts of cultural tourism and understands the potential of cultural tourism for the community and economy. The interdisciplinary approach widens the knowledge of the tourism industry/ creative industries.

  Prerequisites and co-requisites

  Basic studies completed in the major study programme
  Alternatively, basic understanding of the operational field acquired through previous studies or work experience.

  Course contents

  Basic concepts in cultural tourism
  Introduction to the Tourism Industry/ Creative Industries (depending on the student's major study programme; e.g. cultural management students choose Introduction to the Tourism Industry )
  Current phenomena in cultural tourism: live like a local, sustainable travel
  Cultural tourism products in Finland
  Exploration of cultural tourism offerings in international destinations

  Assessment criteria

  Assessment criteria - grade 1 and 2

  1 (Sufficient) The student has little command of the basic concepts of cultural tourism and shows limited ability to implement these into the course assignments. The student contributes to team work at a minimum level and shows little interest in sharing his/her expertise.
  
  2 (Satisfactory) The student has some command of the basic concepts of cultural tourism and is able to a certain extent to implement these into the course assignments. The student contributes to team work at a satisfactory level and shows some interest in sharing his/her expertise.

  Assessment criteria - grade 3 and 4

  3 (Good) The student has good command of the basic concepts of cultural tourism and is able to implement these into the course assignments. The student contributes actively to team work and is able to share his/her expertise in his/her field.
  
  4 (Very Good) The student has very good command of the basic concepts of cultural tourism and is able to implement these into the course assignments in a well-defined manner. The student contributes actively to team work and is able to efficiently share his/her expertise in his/her field.

  Assessment criteria - grade 5

  5 (Excellent) The student has excellent command of the basic concepts of cultural tourism and is able to implement these into the course assignments in a novel and original manner. The student contributes actively to team work and is able to optimally share his/her expertise in his/her field.

  Further information

  Course will be studied online in Moodle

  ---

  Language of instruction

  English

  Location and time

  Online course in Moodle

  Planned learning activities, teaching methods and guidance

  Webinars
  individual assignments
  group assignments
  online discussions

  Learning materials and recommended literature

  Official websites of organizations related to tourism, cultural management and cultural tourism
  DMO websites
  Current materials provided by course tutor: videos, articles

  Lecturer(s)

  Susanna Nuijanmaa, Mari Holopainen

  Timing

  14.02.2022 - 15.04.2022

  Learning assignments and student workload

  Webinars and Zoom consultation: 10 h
  Group work: 40h
  Written assignments: 40h
  Individual work online: 45h
  Total: 135 h

  Enrollment

  01.11.2021 - 28.02.2022

  Groups

  • ZJA21SMTP
  • MRE18SB
  • MTM21S1
  • MTM22VK
  • MRE18S1M
  • MRE18SA
  • ZJK22KM
  • MTM20S1
  • MTM19S1
  • ZJA22KM

  Seats

  0 - 60

  Assessment methods

  Avoin amk: 10
  Campus Online: 20

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Online learning

  Share of virtual studies

  5 cr

  Credits

  • 5 cr

  Unit

  School of Business
• Nature Based Tourism (MMPG1920-3003),
       14.02.2022 – 22.04.2022,  5 cr  (ZJA21SMTP, ...) — Online learning +-
  Learning outcomes of the course

  The student knows the emphasis and significance of nature-based tourism from the national and international perspectives. He/she knows the national theme-promoting strategies and development policies. He/she understands the concepts, phenomena and special characteristics related to nature-based tourism and is able to utilize them in analyzing operations. He/she is able to perceive different actors and operations in nature-based tourism. The student understands motives of a traveler and the theme’s significance to the competitiveness of the company.

  Prerequisites and co-requisites

  The student has studied tourism and understands how the tourism industry has developed and what it comprises in Finland or/and abroad. The student understands also general concepts of tourism business and principles of sustainable tourism.

  Course contents

  Nature-based tourism concepts and phenomena.
  Nature-based tourism nationally and internationally.
  Special characteristics and strategic emphasis.
  Nature-based tourism actors and customers.
  Nature-based services.

  Assessment criteria

  Assessment criteria - grade 1 and 2

  Assessment is based on learning objectives and is both qualitative and quantitative, based on criteria. Assessment is implemented by students (self-assessment), peers and the teacher.
  
  Unless otherwise is defined in the curriculum, a course accepted as completed in on the following five-step scale:
  
  0 (Fail)
  The student does not meet the minimum criteria set for the course.
  
  1 (Sufficient)
  The student knows the concepts related to nature-based tourism. The student’s diverse specification and application of the concepts remain insufficient. The student recognizes key actors and existing services.
  
  2 (Satisfactory)
  The student demonstrates that he/she understands the concepts and special characteristics related to nature-based tourism both in theory and in practice. The student is able to point out key actors and services.

  Assessment criteria - grade 3 and 4

  3 (Good) The student illustrates and is able to specify the concepts and special characteristics related to Nature-based tourism by utilizing theoretic source material and practical examples. The student knows Nature-based tourism actors and key services.
  
  4 (Very Good) The student is able to analyze the concepts, special characteristics and global perspective related to Nature-based tourism. The student is able to assess key trends, services and networks as part of the operating field.

  Assessment criteria - grade 5

  5 (Excellent) The student masters, in addition to the core competence required for grades 3 (Good) and 4 (Very good), a critical examination. The student is able to display the creativeness.

  ---

  Language of instruction

  English

  Location and time

  The course is held 100% online during 15.2. - 25.4.2022

  Planned learning activities, teaching methods and guidance

  Virtual learning and assignments
  Independent information search
  Topic related online discussions

  Learning materials and recommended literature

  The material provided by the teacher and
  Fredman, P. & Tyrväinen, L. 2011. Frontiers in nature-based tourism: lessons from Finland, Iceland, Norway and Sweden: Routledge.
  Hall, C. M. & Boyd, S. 2005. Nature-based tourism in peripheral areas: development or disaster? Channel View Publications cop.

  Lecturer(s)

  Susanna Nuijanmaa, Rositsa Röntynen

  Timing

  14.02.2022 - 22.04.2022

  Learning assignments and student workload

  Reading material 30 h
  Topic Related online discussions 20 h
  Assignments and information search 85 h

  Enrollment

  01.11.2021 - 28.02.2022

  Groups

  • ZJA21SMTP
  • MRE18SB
  • MTM21S1
  • MTM22VK
  • MRE18S1M
  • MRE18SA
  • ZJK22KM
  • MTM20S1
  • MTM19S1
  • ZJA22KM

  Seats

  0 - 60

  Assessment methods

  CampusOnline: 20
  Avoin AMK (Open UAS) 5
  Exchange students 15

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Online learning

  Share of virtual studies

  5 cr

  Credits

  • 5 cr

  Unit

  School of Business
• Research and Development (ZZPP0620-3049),
       30.08.2021 – 29.10.2021,  5 cr  (MTM20S1, ...) — Face-to-face +-
  Learning outcomes of the course

  Purpose of the course
  The purpose of the course is to familiarise the student with the basics of development and research activities and support the writing of the bachelor's thesis.
  
  Course competences:
  Ethical competence
  Internationalisation and communications competence
  Learning and information management competence
  
  EUR-ACE accredited degree programmes
  Investigations and information retrieval
  Engineering practice
  Communication and team-working
  
  Course learning outcomes
  As a student, you are familiar with the different stages involved in research and development processes supporting your thesis, the required approaches to research and development and the most common options for data collection and analysis. You are able to choose a development or research approach and methods (data collection and analysis methods) that are suitable to your thesis. You are familiar with JAMK’s thesis process and are able to prepare a thesis topic proposal and plan in which you justify the methodological choices you made. You are familiar with the research ethics governing thesis preparation and act in accordance with it and the principles of good scientific practice.

  Course contents

  Research process (research setting: research problem, research question, research approach, data collection and analysis methods, reliability review, open science)
  
  The generic structure of a thesis, evaluation criteria and exercises on evaluating completed theses
  
  Research ethics and good scientific or artistic practice
  
  Integrative literature review
  - Problem identification, location of studies, data collection from individual studies, evaluation of the studies and data analysis
  
  Qualitative research:
  - the most common qualitative data collection methods, analysis methods, reliability review
  
  Quantitative research:
  - data collection (existing or self-collected data, questionnaire), measuring scales, sampling, data analysis methods (indicators, direct distribution, cross-tabulation, statistical tests, reliability of results)
  
  Research-based development
  - setting development problems / questions, choosing development methods, data collection and analysis, assessing the reliability of research and development activities
  
  Preparation of a thesis topic proposal

  Assessment criteria

  Assessment criteria - grade 1 and 2

  Adequate 1
  The student is familiar with the steps involved in the development and research process. They know how to obtain research knowledge concerning their own area of development or research. The student knows some key research and development methods and is able to describe the differences between them. The student is familiar with the ethical principles and principles of good scientific practice related to the thesis. The student acts in compliance with them.
  
  Satisfactory 2
  The student is able to obtain knowledge concerning their own area of development or research. They recognise possibilities for applying development and research methods. The student is familiar with the ethical principles and principles of good scientific practice related to the thesis. The student acts in compliance with them.

  Assessment criteria - grade 3 and 4

  Good 3
  The student is able to independently obtain and assess knowledge concerning their own area of development or research. They are able to choose a development or research method suitable for their thesis. The student is familiar with the ethical principles and principles of good scientific practice related to the thesis. The student acts in compliance with them.
  
  Very good 4
  The student is able to independently obtain and critically assess knowledge concerning their own area of development or research. The student is able to choose a development or research approach and method suitable for their thesis and justify their choice. The student is familiar with the ethical principles and principles of good scientific practice related to the thesis. The student acts in compliance with them.

  Assessment criteria - grade 5

  Excellent 5
  The student is able to obtain knowledge concerning their area of development or research and is capable of source criticism.
  They are able to analyse the differences between different development and research methods and justify the choice of development or research methods for their thesis. The student is familiar with the ethical principles and principles of good scientific practice related to the thesis. The student acts in compliance with them.

  ---

  Language of instruction

  English

  Planned learning activities, teaching methods and guidance

  Individual learning tasks
  Group work
  Lectures
  Webinars
  Online exam

  Learning materials and recommended literature

  Dodd, S-J. & Epstein, I. 2012. Practice-based research in social work: a guide for reluctant researchers. London; New York: Routledge.
  
  Bryman, A. 2012. Social research methods. Oxford: Oxford University Press cop.
  
  Yin, R. K. 2018. Case study research and applications : design and methods. Los Angeles: Sage.
  
  Ethical principles and ethical review in human sciences. 2020. Finnish National Board on Research Integrity. www.tenk.fi/en
  
  Responsible conduct of research and procedures for handling allegations of misconduct in Finland. 2012. Finnish National Board on Research Integrity. www.tenk.fi/en

  Lecturer(s)

  Elina Vaara, Minna Tunkkari-Eskelinen

  Exam dates and re-exam possibilities

  Online exam will be done at informed time.
  An unsuccessful online exam can be done again in two sessions.

  Timing

  30.08.2021 - 29.10.2021

  Learning assignments and student workload

  - lectures/online lectures 24 h
  - learning tasks 45 h
  - studying the course material 20 h
  - preparation for the exam 26 h
  - thesis subject 20h
  
  Total 135 hours.

  Enrollment

  02.08.2021 - 05.09.2021

  Groups

  • MTM20S1
  • MTM19S1

  Alternative learning methods

  Opintojakson voi opinnollistaa tutkintosäännön mukaisesti. (not translated)

  Seats

  0 - 30

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face

  Share of R&D studies

  5 cr

  Credits

  • 5 cr

  Unit

  School of Business
• Digital Services in Tourism (MTMW3000-3004),
       23.05.2022 – 05.08.2022,  5 cr  (ZJK22KM, ...) — Online learning +-
  Learning outcomes of the course

  The object of the course
  In this course you will gain important skills needed in the digitalizing tourism industry as a business manager.You will gain insight about digital trends and how to utilize these in the tourism industry. After completing this course, you will know how to develop digital services in order to mediate experiences both online and offline.
  
  Course competences
  
  The learning objectives of the course
  You understand the impact of digitalization in tourism and the role of different digital services along the customer journey. You recognize the value of digital services for different customer segments. You have basic knowledge of the user-centred design and evaluation of digital services. You understand how to develop digital services.

  Prerequisites and co-requisites

  Basic knowledge about digitalization in tourism

  Course contents

  The principal contents of this course are (1) Digital services and touchpoints along the customer journey, (2) Customer insight in the digital context, (3) The basics of user-centred design, (4) Digital customer experience, and (5) Analytical evaluation of existing digital services.

  Assessment criteria

  Assessment criteria - grade 1 and 2

  Assessment is based on learning objectives and is both qualitative and quantitative. Assessment is implemented by students (self-assessment), peers, and the teacher. Unless otherwise defined in the curriculum, a course accepted as completed is assessed on the following five-step scale:
  
  0 (Fail) You do not meet the minimum criteria set for the course.
  
  1 (Sufficient) You can describe the impact of digitalization in tourism. You identify the value of digital services. You can explain how to develop digital services.
  
  2 (Satisfactory) You describe the impact of digitalization in tourism. You explain the value of digital services.You illustrate and give examples how to develop digital services.

  Assessment criteria - grade 3 and 4

  3 (Good) You explain the impact of digitalization in tourism. You distinguish the value of different digital services. You can evaluate digital services and produce a plan how to develop them.
  
  4 (Very Good) You can analyze the impact of digitalization in tourism. You can compare the value of digital services for different customer segments. You create a concrete development plan for digital services based on evaluation.

  Assessment criteria - grade 5

  5 (Excellent) You show critical thinking in analyzing the impact of digitalization in tourism. You analyze the value of digital services for different customer segments. You display creativeness in the evaluation process of digital services. You construct a concrete development plan based on evaluation.

  ---

  Language of instruction

  English

  Planned learning activities, teaching methods and guidance

  Webinars, video lectures, independent reading materials and information search, online discussions, peer feedback. Project work including research, video presentation, development plan. Other independent assignments.

  Learning materials and recommended literature

  Benckendorff, P., Sheldon, P., Xiang, Z. 2019. Tourism Information Technology. 3rd Edition. CABI Publishing.
  Smashing Magazine & Traynor, D. 2012. User experience design. Freiburg, Germany: Smashing Media GmbH.
  The digital roadmap for tourism in Finland

  Lecturer(s)

  Susanna Riekkinen

  Working life cooperation

  Course includes various visiting industry specialists (video lectures) supporting student's knowhow about tourism industry development and future aspects.
  
  Student attends a visit to Digi & Game Center, supporting the building of local networks and industry knowledge. Visit can be done indepently in person or by attending a pre-recorded virtual tour.
  
  Student does a development plan for a tourism/hospitality company. Topic can be chosen from student's own work environment or from given development projects that are done in cooperation with tourism company partners.

  Exam dates and re-exam possibilities

  No exam

  Internationality

  Course content includes international case examples from tourism industry. Project work in course can be done for an international tourism company.

  Timing

  23.05.2022 - 05.08.2022

  Learning assignments and student workload

  Distance learning (135h)
  Webinars/video lectures 10h
  Project work 40h
  Independent study, assignments 25h
  Independent study, reading material 60h

  Enrollment

  01.12.2021 - 30.04.2022

  Content scheduling

  Online implementation summer 2022 starting on May 2022 and ending on August 2022. Moodle as learning environment. Course starts with a voluntary webinar at the beginning of the course. You will receive a link to join the webinar by email about one week prior to course starting. Webinars are recorded. Course implementation has no mandatory webinars.
  
  Content divided into modules that include assignments. Each assignment has a specific deadline throughout the course. Final deadline at the end of the course.
  
  Course is suitable to students who are working during studies because video lectures and learning tasks are saved to Moodle and can be done independently by given deadlines.

  Groups

  • ZJK22KM
  • MTM19S1
  • ZJA22KM

  Alternative learning methods

  Student can complete the course project work in his/her own work environment. This needs to be agreed with student's employer and course teacher in advance to the beginning of the course.

  Seats

  0 - 40

  Assessment methods

  Project work in course can be done independently, with a pair or in a small group. Guidance is only provided through pre-recorded video instructions by teacher. No personal guidance available during summer months.

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Online learning

  Share of virtual studies

  5 cr

  Credits

  • 5 cr

  Unit

  School of Business
• Future trends in tourism (MMTI2100-3003),
       23.05.2022 – 05.08.2022,  5 cr  (ZJK22KM, ...) — Online learning +-
  Learning outcomes of the course

  The students
  
  -Recognizes changes in global environment and its effects to tourism -Recognizes weak signals effecting tourism
  - Recognize methods to foresee in tourism
  - Recognize new business opportunities based on future consumer needs, the resources of the business environment, and the competitive situation

  Prerequisites and co-requisites

  Student understands basics of global mega trends and tourism trends
  -scope of tourism industry
  - meaning of innovation for companies
  -themes of sustainability
  - technology change as a phenomenom

  Course contents

  Tourism trends
  Weak signals
  Anticipation
  Scenario toolkit

  Assessment criteria

  Assessment criteria - grade 1 and 2

  Assessment is based on learning objectives and is both qualitative and quantitative. A course accepted as completed is assessed on the following five-step scale:
  
  5 (Excellent) The student analyzes the concepts related to future trends in tourism. The student compares multiple perspectives in content matter and displays creativeness in exercises. The student can evaluate critically topics in global and national levels.
  
  4 (Very Good) The student can analyze the concepts related to future trends in tourism. The student compares multiple perspectives in content matter. The student can evaluate topics in global and national levels.
  
  3 (Good) The student illustrates the concepts related to future trends in tourism. The student demonstrates multiple perspectives in content matter. The student differentiates topics in global and national levels.
  
  2 (Satisfactory) The student understands the concepts and special characteristics related to future trends in tourism. The student can explain multiple perspectives in content matter. The student can give examples on topics in global and national levels.
  
  1 (Sufficient) The student can define concepts related to future trends in tourism. The student understands multiple perspectives in content matter. The student identifies topics in global and national levels.
  
  If the student does not meet the minimum criteria set for the course, the grade is 0 (Fail).

  Assessment criteria - grade 3 and 4

  3 (Good) You can illustrate the concepts and phenomena related to future trends in tourism. You demonstrates multiple perspectives in content matter, and you are able to apply methods in tourism future scenarios. You differentiate topics in global and national levels.
  
  4 (Very Good) You can analyze the concepts and phenomena related to future trends in tourism. You compare multiple perspectives in content matter, and you are able to apply methods in tourism future scenarios. You can evaluate topics in global and national levels.

  Assessment criteria - grade 5

  5 (Excellent) You can analyze the concepts and phenomena related to future trends in tourism. You can analyze multiple perspectives in content matter, and you are able to apply methods in tourism future scenarios. You are able to display creativeness in your performance. You can evaluate critically topics in global and national levels.

  ---

  Language of instruction

  English

  Location and time

  Online

  Planned learning activities, teaching methods and guidance

  The method is experiential learning which contains video lectures, independent studies and project based working.

  Learning materials and recommended literature

  Course material
  Tourism trend reports - UNWTO
  Consumer trend reports – Euromonitor international

  Lecturer(s)

  Heidi Luck, Susanna Riekkinen

  Exam dates and re-exam possibilities

  No exam

  Timing

  23.05.2022 - 05.08.2022

  Learning assignments and student workload

  Lectures 15 h
  Independent research and group work 120 h
  Total 135 h (one credit equals 27 hours of student work)

  Enrollment

  01.12.2021 - 30.04.2022

  Groups

  • ZJK22KM
  • MTM19S1
  • ZJA22KM

  Seats

  0 - 40

  Assessment methods

  CampusOnline: 20 (included in the total capacity)

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Online learning

  Share of virtual studies

  5 cr

  Credits

  • 5 cr

  Unit

  School of Business
• Asian Incoming Tourism (MMFT9000-3003),
       01.11.2021 – 17.12.2021,  5 cr  (ZJA21SM, ...) — Online learning +-
  Learning outcomes of the course

  Asia is more and more powerful generating area for the tourism in Europe. After this course the student is familiar with the outbound tourism especially from China and Japan.
  
  The student knows tourism related consumer behavior models from these countries. She/he knows relevant marketing models and distribution channels in these countries.
  
  Hse/he understands the specific demands of the Asian customers travelling to Europe.

  Prerequisites and co-requisites

  The student understands the general concepts and phenomena related to tourism.

  Course contents

  •China and Japan as market areas for incoming tourism to Europe
  •Tourism product development and adaptation to Asian markets
  •Marketing and distribution to China and Japan

  Assessment criteria

  Assessment criteria - grade 1 and 2

  1: The student shows understanding of the basic facts affecting the incoming tourism from China and Japan. A student uses the minimum amount of the sources of the information for assignments. She/he understands the need for the tourism product adaptation and marketing methods to the specific markets.
  2: The student shows understanding of the basic facts affecting the incoming tourism from China and Japan. A student uses few relevant sources of information for assignments. She/he understands the need for the tourism product adaptation and marketing methods to the specific markets and can present relevant ideas to it.
  3: The student shows understanding of the various facts affecting the incoming tourism from China and Japan. The student can combine information from several information sources in his/her assignments and can also present relevan own ideas for tourism development.
  4: The student shows understanding of the various facts affecting the incoming tourism from China and Japan. The student can combine information from several information sources in the logical way and present innovative ideas for tourism development.
  5: The student shows an analytical approach to the topic. She/he can combine information from several information sources in the logical way and present innovative own ideas for tourism development.

  Assessment criteria - grade 3 and 4

  3: The student shows understanding of the various facts affecting the incoming tourism from China and Japan. The student can combine information from several information sources in his/her assignments and can also present relevan own ideas for tourism development. 4: The student shows understanding of the various facts affecting the incoming tourism from China and Japan. The student can combine information from several information sources in the logical way and present innovative ideas for tourism development.

  Assessment criteria - grade 5

  5: The student shows an analytical approach to the topic. She/he can combine information from several information sources in the logical way and present innovative own ideas for tourism development.

  ---

  Language of instruction

  English

  Planned learning activities, teaching methods and guidance

  On-line studying
  Video lectures and visitors
  Assignments
  On-line discussions
  Personal portfolio
  Exam

  Learning materials and recommended literature

  Current materials about the topic provided by course tutors

  Lecturer(s)

  Susanna Nuijanmaa, Kari Halonen

  Timing

  01.11.2021 - 17.12.2021

  Learning assignments and student workload

  Learning the course materials 60 h
  Assignments 55 h
  Preparing for exam 20 h
  Total 135 h

  Enrollment

  02.08.2021 - 05.09.2021

  Groups

  • ZJA21SM
  • ZJK21SM
  • MTM20S1
  • MTM19S1
  • MTM21VS

  Seats

  0 - 60

  Assessment methods

  CampusOnline: 20 (included in the total capacity)
  Open UAS 5 (included in the total capacity)
  Exchange students: 5 (included in the total capacity)

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Online learning

  Share of virtual studies

  5 cr

  Credits

  • 5 cr

  Unit

  School of Business
• Future Technology in Tourism (MMTE1000-3002),
       21.03.2022 – 20.05.2022,  5 cr  (MTM22VK, ...) — Online learning +-
  Learning outcomes of the course

  The object of the course
  After the course you are aware of the trends and new technological applications in global tourism business.
  You will know how to innovate new technological applications and consider possibilities and challenges in new technology.
  
  Course competences
  MTMCU Customerships
  MTMNE Networks
  MTMPT Profitable Tourism Business
  MTMRE Responsibility
  MTMTI Tourism Industry
  
  The learning objectives of the course
  You understand the significant role of new technological innovations in the development of tourism business. You have a broad understanding of the possibilities that new technologies offer to tourism. You have basic knowledge of the design and innovation process of new technological applications. You are capable to design a new application concept based on future technology in tourism.

  Prerequisites and co-requisites

  Basic knowledge in tourism business.

  Course contents

  The principal contents of this course are (1) Trends in tourism technology, (2) New technology and its applications in tourism and hospitality business, (3) Innovation process and practices.

  Assessment criteria

  Assessment criteria - grade 1 and 2

  Assessment is based on learning objectives and is both qualitative and quantitative. Assessment is implemented by students (self-assessment), peers, and the teacher. Unless otherwise defined in the curriculum, a course accepted as completed is assessed on the following five-step scale:
  
  The course assessment is Fail (0) if the student fails to achieve the minimum learning objectives for passing the course.
  
  Sufficient (1) You identify the role of new technological innovations in tourism business. You can describe the possibilities of new technologies in tourism industry. You can design an innovative application concept based on future technology in tourism.
  
  Satisfactory (2) You explain the role of new technological innovations in tourism business. You describe and give examples of the possibilities of new technologies in tourism industry. You design an innovative application concept based on future technology in tourism.

  Assessment criteria - grade 3 and 4

  Good (3) You examine the role of new technological innovations in tourism business. You explain with practical examples the possibilities of new technologies in tourism industry. You design an innovative application concept using future technology. You apply innovation practices.
  
  Very good (4) You show analytical examination of the role of new technological innovations in tourism business. You discuss the possibilities of new technologies in tourism industry. You apply innovation practices in the design of an innovative application concept that uses future technology.

  Assessment criteria - grade 5

  Excellent (5) You show analytical examination of the role of new technological innovations in tourism business. You evaluate the possibilities of new technologies in tourism industry and demonstrate critical thinking. You apply innovation practices in the design of an innovative application concept that uses future technology.

  ---

  Language of instruction

  English

  Planned learning activities, teaching methods and guidance

  Video lectures and webinars, reading materials, information search, online discussions, independent assignments (eg. quiz), final report and video presentation.
  
  Required tools: fast Internet connection, computer, MS Office, Zoom.

  Learning materials and recommended literature

  Dodgson, Mark; Gann, David; Gann, David M.; Salter, Ammon & Salter, Ammon J. 2008 The Management of Technological Innovation. New York: Oxford University Press. Chapter 3 Technological Innovation.
  Hvid, A. & Pedersen, J. B. 2016. Face the Future: What disruption and exponential acceleration means for you? Bookboon.
  Yeoman, I. 2012. 2050 - Tomorrow's Tourism. Bristol: Channel View Publications. Chapter 5 Edinburgh 2050: Technological revolution.

  Lecturer(s)

  Henna Siltanen

  Working life cooperation

  Course includes visiting industry specialists (video lectures) supporting student's knowhow about the technological development of tourism industry and future aspects.
  
  Student can complete the course project work in his/her own work environment by creating an idea for a new technological application concept to his/her employer. This needs to be agreed with student's employer and course teacher at the beginning of the course.

  Exam dates and re-exam possibilities

  No exam

  Timing

  21.03.2022 - 20.05.2022

  Learning assignments and student workload

  Virtual course 135h
  Online videos/webinars 20h
  Independent assignments 40h
  Reading materials and information search 35h
  Report and video presentation 40h

  Enrollment

  01.11.2021 - 28.02.2022

  Content scheduling

  Enrolled students will receive a short, mandatory, pre-assignment approximately 1 week before course begins, sent by email. Course learning platform will open on 21.3.2022. Course ends on 20.05.2022. Course has no mandatory webinars.
  1. voluntary webinar on 23.3. at 16.00-17:30. Webinar is recorded.
  2. voluntary webinar 19.5. at 13.15-15.00. Webinar is recorded.
  Webinar links are available in course learning platform in Moodle.
  Each assignment has a given deadline throughout the course.
  Course is suitable to students who are working during studies because video lectures and learning tasks are saved to Moodle and can be done independently by given deadlines.

  Groups

  • MTM22VK
  • ZJK22KM
  • MTM20S1
  • MTM19S1
  • ZJA22KM

  Seats

  0 - 50

  Assessment methods

  Open UAS: 5 (included in the total capacity)
  Exchange: 5 (included in the total capacity)
  CampusOnline: 20 (included in the total capacity)

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Online learning

  Share of virtual studies

  5 cr

  Credits

  • 5 cr

  Unit

  School of Business
• Practical Training 1 (MWMHW100-3002),
       30.08.2021 – 31.07.2022,  15 cr  (MTM21S1, ...) — Face-to-face +-
  Learning outcomes of the course

  The student recognizes vocational learning objectives based on his/her Personal Learning Plan. The student has the working life and customer service skills of the service fields and he/she has familiarised him-/herself with the company/organisation’s operations. The student can describe and analyse the service and production processes of his/her practical training place. The student becomes more certain about his/her professional direction and is able to set further goals for the development of his/her competence in line with the career plan.

  Prerequisites and co-requisites

  -

  Course contents

  Job-hunting skills (networks, CV, application, channels)
  International opportunities in the field
  Practical training search process
  Practical training plan
  Practical training reporting
  Reflection of own competence and professional development.

  Assessment criteria

  Assessment criteria - grade 1 and 2

  Assessment methods are based on learning objectives. Assessment is qualitative, based on a criteria and the student's self-assessment plays an important role in it.Accreditation procedures are described in the Degree Regulations and Study Guide. Further information about possible course-specific arrangements is available from Course tutor.

  Assessment criteria, passed/failed

  Assessment methods are based on learning objectives. Assessment is qualitative, based on a criteria and the student's self-assessment plays an important role in it.Accreditation procedures are described in the Degree Regulations and Study Guide. Further information about possible course-specific arrangements is available from Course tutor.

  ---

  Language of instruction

  English

  Planned learning activities, teaching methods and guidance

  Practical Training info, assignments and learning at workplace.
  Guidance during practical training and employer's feedback.
  Self-evaluation

  Lecturer(s)

  Ani Lietonen

  Internationality

  Information on the international possibilities for practical training and the grant application process are introduced at the Practical Training Info. The info is compulsory for all.

  Timing

  30.08.2021 - 31.07.2022

  Learning assignments and student workload

  The course work equals to 405h of student work as follows:
  Participation at Info sessions and the application process for the placement (5h)
  Actual practical training (364h)
  Meeting/discussion with PT coordinator during traineeship (1h)
  Practical training report (30h)
  Vlog or blog (5 h)

  Enrollment

  30.08.2021 - 31.07.2022

  Content scheduling

  Practical training info session in November
  Practical training abroad info session in February
  Practical training is completed after the first year studies during the first semester.

  Groups

  • MTM21S1
  • MTM20S1
  • MTM19S1

  Alternative learning methods

  See Study Guide on recognition on prior learning.

  Assessment methods

  Self-evaluation: evaluating and analysing own skills and their development in the the report and vlog/blog.
  Practical training coordinator's feedback during the PT
  Continuous feedback and final evaluation at the workplace from the PT supervisor

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face

  Credits

  • 15 cr

  Unit

  School of Business
• Practical Training 2 (MWMHW200-3002),
       16.09.2021 – 31.07.2022,  15 cr  (MTM21S1, ...) — Face-to-face +-
  Learning outcomes of the course

  The student develops into a responsible specialist with inner entrepreneurship. He/she can describe the management principles and methods of the practical training place. He/she serves in responsible duties promoting his/her own career plan. He/she recognises operational targets for development at the practical training place and can implement a jointly planned development project. He/she recognises his/her own professional strengths and development targets as well as sets goals for the development of his/her own competence before and after the practical training. The practical training guides the student’s career plans in the field and generates preconditions for his/her employment.

  Prerequisites and co-requisites

  Practical training 1

  Course contents

  Reflection of own competence and professional development. Goals for practical training and career development. International opportunities in the field. Setting the goals for the development of his/her competence in line with the career plan. Small development project during the practical training. Practical training agreement and report.

  Assessment criteria

  Assessment criteria - grade 1 and 2

  Assessment methods are based on learning objectives. Assessment is qualitative, based on a criteria and the student's self-assessment plays an important role in it.

  Assessment criteria, passed/failed

  Assessment methods are based on learning objectives. Assessment is qualitative, based on a criteria and the student's self-assessment plays an important role in it.

  ---

  Language of instruction

  English

  Planned learning activities, teaching methods and guidance

  Practical Training info, assignments and learning at workplace.
  Guidance during practical training and employer's feedback.
  Self-evaluation

  Lecturer(s)

  Ani Lietonen

  Internationality

  Information on the international possibilities for practical training and the grant application process are introduced at the Practical Training Info. The info is compulsory for all.

  Timing

  16.09.2021 - 31.07.2022

  Learning assignments and student workload

  The course work equals to 405h of student work as follows:
  Participation at Info sessions and the application process for the placement (5h)
  Actual practical training (364h)
  Meeting/discussion with PT coordinator during traineeship (1h)
  Practical training report (30h)
  Vlog or blog (5 h)

  Enrollment

  02.08.2021 - 31.07.2022

  Content scheduling

  Practical training info session in November
  Practical training abroad info session in February
  Practical training is completed after the second year studies or later on.

  Groups

  • MTM21S1
  • MTM20S1
  • MTM19S1

  Alternative learning methods

  See Study Guide on recognition on prior learning

  Assessment methods

  Self-evaluation: evaluating and analysing own skills and their development in the the report and vlog/blog.
  Practical training coordinator's feedback during the PT
  Continuous feedback and final evaluation at the workplace from the PT supervisor

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face

  Credits

  • 15 cr

  Unit

  School of Business
• Accessible Tourism (MZMH0700-3002),
       01.11.2021 – 17.12.2021,  5 cr  (MRE17SB, ...) — Online learning +-
  Learning outcomes of the course

  Purpose of the course
  After completing this course, you will understand the basic principles of accessibility and accessibility and the implications of accessibility when planning and implementing tourism activities. In addition, you can utilize these things to design your work and work environment.
  
  Leaning outcome
  You will be familiar with the diversity of environmental and accessibility concepts and will be able to acquire information related to environmental assessment and design. You are able to work to promote a accessible and customizable environment and its functional fairness. You are aware of the specifics and needs of different customer groups and the challenges faced by tourism entrepreneurs within accessibility. You are familiar with the potential of society and tourism organizations to influence accessibility and are familiar with the legislation that governs activities.

  Course contents

  Accessibility principles and key environmental and accessibility concepts, accessibility legislation, specifics and needs of different customer groups.

  Assessment criteria

  Assessment criteria, passed/failed

  The evaluation decision is made on a scale: pass / fail. The course is successfully passed if: 1) the student demonstrates an understanding of the diversity of environmental and accessibility concepts and is able to acquire information related to environmental assessment and design, 2) is able to work to promote an accessible and customizable environment and its functional fairness; 3) recognizes the specific characteristics and needs of customer groups and the challenges that tourism entrepreneurs face in accessibility; and 4) identifies the impact of society and tourism organizations on enabling accessible tourism.

  Further information

  This course is a part of the accessible tourism education package and is a basic requirement for participating in other education courses.

  ---

  Language of instruction

  English

  Planned learning activities, teaching methods and guidance

  This course is implemented online. Methods of teaching and learning used in the implementation:
  * online webinars
  * learning assignments
  * group discussions
  * demos

  Learning materials and recommended literature

  Accessible tourism for all: an opportunity within our reach. 2016. World Tourism organisation.
  
  Darcy, S., McKercher, B., Schweinsberg, S. 2020. From tourism and disability to accessible
  tourism: a perspective article. TOURISM REVIEW. VOL. 75 NO. 1 2020, pp. 140-144, © Emerald Publishing Limited, ISSN 1660-5373 DOI 10.1108/TR-07-2019-0323
  
  Luiza, S. M. 2010. Accessible tourism - The ignored opportunity. Annals of the University of Oradea : Economic Science. 1.
  
  United Nations: Promoting accessible tourism for all. https://www.un.org/development/desa/disabilities/issues/promoting-accessible-tourism-for-all.html
  
  Material provided by European Network of Accessible Tourism
  
  Other material provided by the tutor

  Lecturer(s)

  Kari Vehmaskoski

  Working life cooperation

  Visiting lecturers and cases from the industry sharing their experiences from the theme.

  Internationality

  Internationalisation aspect is accommodated to this implementation using also international examples and material of accessible tourism.

  Timing

  01.11.2021 - 17.12.2021

  Learning assignments and student workload

  One credit corresponds to an average of 27 hours of work, which means that the load of five credits is approximately 135 hours. The load is distributed as follows:
  * online webinars and group discussions 20
  * independent assignments and other independent work (studying of literature, preparing for lectures) 100
  * demos 15

  Enrollment

  02.08.2020 - 05.09.2021

  Groups

  • MRE17SB
  • ZJA21SM
  • MRE17SA
  • MPT20S1
  • MRE18SB
  • MPT19SA
  • MRE18SA
  • ZJK21SM
  • MTM20S1
  • MTM19S1
  • MTM21VS

  Alternative learning methods

  You have the right to apply for recognition of your studies if you have prior learning (e.g. university studies completed elsewhere) that can be accredited towards the degree you are currently completing.
  
  The recognition of prior learning is possible in three primary ways: accreditation (replacement or inclusion), recognition of informal learning and studification. More precise info: JAMK Degree Regulations, section 17.

  Seats

  0 - 40

  Assessment methods

  Campusonline: 20
  Open UAS: 5
  Exchange students: 5

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Online learning

  Share of R&D studies

  1 cr

  Share of virtual studies

  5 cr

  Credits

  • 5 cr

  Unit

  School of Business
• Accessible Operational Environment in Tourism (MZMH0500-3001),
       30.08.2021 – 29.10.2021,  5 cr  (ZJA21SM, ...) — Online learning +-
  Learning outcomes of the course

  Purpose of the course
  After completing this course, you will understand the importance of physical accessibility and identify methods to assess accessibility. You understand how accessibility of the work and work environment in tourism can be improved.
   
  Learning outcomes in the course
  You will recognize different methods of assessing accessibility in physical environment and are able work in a multidisciplinary team of experts in developing accessible tourism. You will be able to evaluate and document the usability and accessibility of your operating environments by using, where applicable, the ESKEH Mapping Method. You understand how to improve the accessibility of the work and operational environment in tourism.
  You are aware of the challenges of the operating environment from the perspective of different customer groups and are able to promote accessibility and highlight development needs. You are familiar with some technological solutions that can affect the availability and functionality of your operating environment.
  You will know the means and be able to work as part of a multidisciplinary team to promote the results of the assessment work and the necessary modifications in your work and operational environment.

  Course contents

  Impact of different work and operational environments on the functionality and involvement of customer groups, accessibility, accessibility and usability of different operating environments, assessment of accessibility of tourism work and operating environment, technological solutions affecting the accessibility and functionality of the operating environment.

  Assessment criteria

  Assessment criteria, passed/failed

  The evaluation decision is made on a scale: pass / fail. The course is successfully passed if the student demonstrates understanding of 1) the importance of physical accessibility and recognizes accessibility assessment methods 2) how to improve the accessibility of working and working environment in tourism.

  ---

  Language of instruction

  Finnish

  Lecturer(s)

  Kari Vehmaskoski

  Timing

  30.08.2021 - 29.10.2021

  Enrollment

  02.08.2020 - 05.09.2021

  Groups

  • ZJA21SM
  • MRE17SB
  • MRE17SA
  • MPT20S1
  • MRE18SB
  • MPT19SA
  • MRE18SA
  • ZJK21SM
  • MTM20S1
  • MTM19S1

  Seats

  0 - 40

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Online learning

  Share of virtual studies

  5 cr

  Credits

  • 5 cr

  Unit

  School of Business
• Management of Accessible Services (MZMH0600-3001),
       01.11.2021 – 17.12.2021,  5 cr  (MRE17SB, ...) — Online learning +-
  Learning outcomes of the course

  The student knows the significance of services from the perspective of different fields and economies. He/she is able to utilise his/her service and customer competence in the management of the accessible tourism services.
  
  The student masters the information of different sectors in a company’s service system: service, product and product development, service production system and processes, service and attitude culture and quality.
  
  He/she is able to develop the service system’s value generation both from customer and company perspective. Student is capable in applying information both in the development of service systems in tourism companies and management of accessible services.

  Prerequisites and co-requisites

  The student understands the concepts related to accessible tourism. He/she recognizes the special characteristics and needs of the customers in accessible services.

  Course contents

  Service business and its economic significance
  Utilisation of customer competence in management
  Dimensions of a company’s service system and their impact on each other
  Service processes and their description
  Value generation in service systems and processes
  Management of accessible tourism services

  Assessment criteria

  Assessment criteria - grade 1 and 2

  1 (Sufficient)
  The student knows the different dimensions of service system in a company. The student recognises the meaning of service- and customer knowhow in the management of accessible tourism services. He/she understands the term value creation in service system. The student’s reporting is descriptive and unstructured and illustration is poor.
  
  2 (Satisfactory)
  The student demonstrates an understanding of the different parts of service system in a company. The student understands the meaning of service and customer knowhow in the management of accessible tourism services. He/she understands the term value creation in service system. The student’s reporting is descriptive, unstructured and in part illustrative.

  Assessment criteria - grade 3 and 4

  3 (Good)
  The student understands and is able to describe different parts of service system in a company and understands their meaning in the management of accessible tourism services. The student understands the meaning of service and customer knowhow in the management of accessible tourism services. Student knows how service system creates value to the customer and to the company. The student’s reporting is structured, contemplative and illustrative, comprising a multitude of sources.
  
  4 (Very Good)
  The student understands different parts of service system in a company and is able to utilize that knowhow in the development of service systems and management of accessible tourism services. The student can utilize his/her service and customer knowhow in the management of accessible tourism services. Student is able to develop the value creation of service system both from customer orientation and company point of view. The student’s reporting is clear and illustrative, comprising a multitude of sources and analytical examination.

  Assessment criteria - grade 5

  5 (Excellent)
  The student masters, in addition to the core competence required for grades 3 (Good) and 4 (Very good), critical examination. The student displays particular innovativeness.

  Further information

  This course is part of Accessible Tourism education package.

  ---

  Language of instruction

  Finnish

  Location and time

  Opintojakso alkaa 1.11., jolloin osallistujille lähetetään ennakkotehtävä.
  
  Torstai 11.11.2021 klo 14.00-16.00 Aloituswebinaari
  
  Torstai 18.11.2021 klo 14.00-16.00 Webinaari
  
  Torstai 25.11.2021 klo 14.00-16.00 Webinaari
  
  Torstai 2.12.2021 klo 14.00-16.00 Webinaari
  
  Torstai 9.12.2021 klo 14.00-16.00 Webinaari
  
  15.12.2021 dl oppimistehtäville. Opintojakso päättyy. (not translated)

  Planned learning activities, teaching methods and guidance

  This course is implemented online. Methods of teaching and learning used in the implementation:
  * online webinars
  * learning assignments
  * group discussions

  Learning materials and recommended literature

  Grönroos, C. 2009. Palvelujen johtaminen ja markkinointi. Helsinki : WSOYpro.
  https://thl.fi/fi/web/vammaispalvelujen-kasikirja/vammaisuus-yhteiskunnassa/esteettomyys-ja-saavutettavuus
  Muu opettajan osoittama materiaali. (not translated)

  Lecturer(s)

  Petra Blinnikka

  Working life cooperation

  Visiting lecturers and cases from the industry sharing their experiences from the theme.

  Internationality

  Internationalisation aspect is accommodated to this implementation using also international examples and material of accessible tourism.

  Timing

  01.11.2021 - 17.12.2021

  Learning assignments and student workload

  One credit corresponds to an average of 27 hours of work, which means that the load of five credits is approximately 135 hours. The load is distributed as follows:
  * online webinars and group discussions 35
  * independent assignments and other independent work (studying of literature, preparing for lectures) 100

  Enrollment

  02.08.2020 - 05.09.2021

  Content scheduling

  The course is implemented online during November-December 2021 (weeks 44-50).

  Groups

  • MRE17SB
  • ZJA21SM
  • MRE17SA
  • MPT20S1
  • MRE18SB
  • MPT19SA
  • MRE18SA
  • ZJK21SM
  • MTM20S1
  • MTM19S1

  Alternative learning methods

  You have the right to apply for recognition of your studies if you have prior learning (e.g. university studies completed elsewhere) that can be accredited towards the degree you are currently completing.
  
  The recognition of prior learning is possible in three primary ways: accreditation (replacement or inclusion), recognition of informal learning and studification. More precise info: JAMK Degree Regulations, section 17.

  Seats

  0 - 40

  Assessment methods

  Campus Online 10
  Avoin AMK 10

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Online learning

  Share of virtual studies

  5 cr

  Credits

  • 5 cr

  Unit

  School of Business
• Future Factory Project (ZZPP0920-3006),
       01.01.2022 – 15.05.2022,  10 cr  (TTV20SM, ...) — Face-to-face +-
  Learning outcomes of the course

  Course competences
  Learning and information management competence
  Entrepreneurship, innovation and working community competence
  Internationalisation and communications competence
  
  The object of the course
  During the course, you will acquire the skills to plan and implement work life development projects. Together with the student team, you apply the knowledge of your professional field, incl. Sustainable development skills and the competence acquired through InnoFlash and Entrepreneurship courses (customer-oriented innovation, design and solution methods, entrepreneurial approach) to diverse development processes in working life.
  
  The learning objectives
  After completing the course, you will be able to project work life development challenges and work on a project. You operate responsibly and customer-oriented in a diverse project team and networks. Through your interaction and the sharing of your own expertise, you promote the solution of working life development projects (including RDI projects). You apply sustainable development skills as well as innovation and project methods as part of development work.

  Prerequisites and co-requisites

  Innoflash 2 cr, Entrepreneurship 3 cr or equivalent competences

  Course contents

  Stages and tools of project planning and preparation of a project plan
  Transforming the development challenge of working life into a project and implementing the project
  Application of professional competence and sustainable development skills in project work
  Working in a diverse team and working on the customer interface

  Assessment criteria

  Assessment criteria, passed/failed

  The criteria for acceptable performance are:
  Learning and information management competence
  - You can acquire and apply knowledge and methods of sustainable development and your field in a working life development project.
  - You can evaluate and develop your own skills and share your skills in the project team.
  Entrepreneurship, innovation and working community competence
  - You will be able to draw up a project plan for the implementation of a given development project, using project planning tools and applying your innovation and entrepreneurship skills and methods.
  - You can implement and evaluate a working life development project and act as a member of a project team.
  Internationalisation and communications competence
  - You will be able to act responsibly as a member of a diverse project team.
  - You can engage in a constructive dialogue with the project team and project stakeholder representatives.
  - You can communicate in work-life interaction and communication situations and make appropriate use of different communication forms, channels and environments.
  
  The assessment of the course consists of two parts
  1) Project planning skills 3 cr (Moodle online course)
  2) Implementation of a project in a diverse student group 7 cr
  
  Demonstration of competence
  1) Project planning skills 3 cr (online course)
  - online exam
  - an approved project plan produced by the team
  
  2) Implementation of a project in a diverse student group 7 cr
  Competence based assessment is based on:
  a) To the portfolio and reflection (incl. reflection on one's own activities, peer feedback, possible working life and supervisor feedback)
  In the portfolio, you will be able to justify the stages of project implementation and evaluate the tools and methods you use in the project and their suitability for solving the development challenge of working life.
  You will be able to critically reflect on your project work, your own activities, your own role and define the next steps in developing your project skills. (self-assessment and feedback discussion, peer feedback, feedback from potential working life and mentor)
  b) The usable output (s) of the project arising as a group work for the Client

  Further information

  Implementation parts of the course:
  Project planning competence 3 cr (Moodle online course)
  Sustainable development 2 cr (Moodle online course)
  Implementation of a project in a diverse student group 5 cr
  
  You will choose the part of Project planning competence instead of TTC2070 Project Management and Practices 4 cr if you want to act in projects in which you develop digital solutions for working life.
  
  Instead of the part of Implementation of a project in a diverse student group (7 cr), you can complete the courses Concept Lab (5 cr) or FF Ticorporate Demolab 1 (5 cr).

  ---

  Language of instruction

  Finnish

  Planned learning activities, teaching methods and guidance

  FF projektin suunnittelu 3 op osuus on itsenäisesti toteutettava verkko-opintojakso. Suoritetaan 10.1.-20.2.2022.
  FF projektin toteutus, 7 op osuus on ryhmässä toteutettava projekti. Suoritetaan 21.2.-29.4.2022.
  
  3 op FF Projektin suunnittelu:
  
  Opintojakso toteutetaan joustavasti verkko-opintoina. Opinnot sisältävä itsenäistä opiskelua ja tiimissä tapahtuvaa työskentelyä. Opintojaksolla hyödynnetään digitaalisia ja vuorovaikutteisia työvälineitä. Opiskelijaryhmä sopii tiimityöskentelyn toteutustavoista. Ryhmäohjaus tukee tehtävien tekemistä.
  Opintojakson aikana suunnittelet opiskelijatiimissä työelämän kehitystarpeeseen liittyvän pienimuotoisen projektin. Projektin suunnittelu etenee vaiheittain. Vaiheiden aikana opiskelet itsenäisesti projektitoimintaan liittyvää teoriaa, jaat alakohtaista osaamistasi ja kestävän kehityksen osaamistasi opiskelijatiimissä. Käytät suunnittelutyön eri vaiheissa suunnittelua tukevia työkaluja. Vaiheistetun työskentelyn tuloksena syntyy projektisuunnitelma, jonka esittelet yhdessä opiskelijatiimisi kanssa.
  
  7 op Projektin toteuttaminen:
  
  Osaamisen arviointi perustuu portfolioon ja reflektioon (sis. oman toiminnan reflektion, vertaispalautteen, mahdollisen työelämän ja ohjaajan palautteen)
  Portfoliossa osaat perustella projektin toteuttamisen vaiheet ja arvioida projektissa käyttämiänne työkaluja ja menetelmiä sekä niiden soveltuvuutta työelämän kehittämishaasteen ratkaisemisessa.
  Osaat kriittisesti reflektoida projektityöskentelyänne, omaa toimintaa, omaa roolia ja määritellä projektiosaamisesi kehittämisen tulevia askeleita. (itsearviointi ja palautekeskustelu, vertaispalaute, mahdollisen työelämän ja ohjaajan palaute)
  Toimeksiantajalle toimitetaan projektista ryhmätyönä syntyvä hyödynnettävä tuotos/ tuotokset. (not translated)

  Lecturer(s)

  Anu Pelkonen, Emilia Lahdenperä, Elina Anttonen, Mikko Keskinen, Marja Jämbeck, Minna Seikkula

  Exam dates and re-exam possibilities

  Ilmoitetaan kurssin alussa. (not translated)

  Timing

  01.01.2022 - 15.05.2022

  Enrollment

  01.11.2021 - 09.01.2022

  Content scheduling

  FF projektin suunnittelu 3 op osuus on itsenäisesti toteutettava verkko-opintojakso. Suoritetaan 10.1.-20.2.2022.
  FF projektin toteutus, 7 op osuus on ryhmässä toteutettava projekti. Suoritetaan 21.2.-29.4.2022. (not translated)

  Groups

  • TTV20SM
  • STT20SM

  Alternative learning methods

  Vaihtoehtoisesti voit suorittaa opintojakson 3 op osasuorituksen Projektin suunnitteluosaaminen -Moodle verkkokurssin sijasta TTC 2070 Projektitoiminta ja käytänteet 4 op, jos haluat toimia projekteissa, joissa kehitetään työelämän digitaalisia ratkaisuja.
  
  Hyväksilukeminen (korvaaminen ja sisällyttäminen)
  Muulla tavoin hankitun osaamisen tunnistaminen ja tunnustaminen
  Opinnollistaminen
  Tarkemmat ohjeet löytyvät tutkintosäännöstä ja opinto-oppaasta. (not translated)

  Seats

  0 - 100

  Assessment methods

  3 op:
  • Verkkotentti (50%) Numeroarviointi 1-5
  • Projektisuunnitelman esittely (50%) Hyväksytty/Hylätty
  
  7 op:
  • Portfolio ja reflektio (sis. oman toiminnan reflektion, vertaispalautteen, mahdollisen työelämän ja ohjaajan palautteen) Hyväksytty/Hylätty (not translated)

  Degree Programme

  Bachelor's Degree Programme in Music Pedagogue, Bachelor's Degree Programme in Logistics, Bachelor's Degree Programme in Rehabilitation Counselling, Bachelor's Degree Programme in Occupational Therapy, Bachelor's Degree Programme in International Business, Bachelor's Degree Programme in Service Business, Bachelor's Degree Programme in Team Academy, Bachelor's Degree Programme in Energy and Environmental Technology, Bachelor's Degree Programme in Electrical and Automation Engineering, Bachelor's Degree Programme in Social Services, Bachelor's Degree Programme in Tourism Management, Bachelor's Degree Programme in Mechanical Engineering, Bachelor's Degree Programme in Information and Communications Technology, Bachelor's Degree Programme in Purchasing and Logistics Engineering, Bachelor's Degree Programme in Information and Communications Technology, Bachelor's Degree Programme in Business Management, Bachelor's Degree Programme in Physiotherapy, Bachelor's Degree Programme in Agricultural and Rural Industries

  Mode of delivery

  Face-to-face

  Credits

  • 10 cr

  Unit

  University Services
• Future Factory Project (ZZPP0920-3008),
       07.03.2022 – 29.04.2022,  10 cr  (TTV20S5, ...) — Online learning +-
  Learning outcomes of the course

  Course competences
  Learning and information management competence
  Entrepreneurship, innovation and working community competence
  Internationalisation and communications competence
  
  The object of the course
  During the course, you will acquire the skills to plan and implement work life development projects. Together with the student team, you apply the knowledge of your professional field, incl. Sustainable development skills and the competence acquired through InnoFlash and Entrepreneurship courses (customer-oriented innovation, design and solution methods, entrepreneurial approach) to diverse development processes in working life.
  
  The learning objectives
  After completing the course, you will be able to project work life development challenges and work on a project. You operate responsibly and customer-oriented in a diverse project team and networks. Through your interaction and the sharing of your own expertise, you promote the solution of working life development projects (including RDI projects). You apply sustainable development skills as well as innovation and project methods as part of development work.

  Prerequisites and co-requisites

  Innoflash 2 cr, Entrepreneurship 3 cr or equivalent competences

  Course contents

  Stages and tools of project planning and preparation of a project plan
  Transforming the development challenge of working life into a project and implementing the project
  Application of professional competence and sustainable development skills in project work
  Working in a diverse team and working on the customer interface

  Assessment criteria

  Assessment criteria, passed/failed

  The criteria for acceptable performance are:
  Learning and information management competence
  - You can acquire and apply knowledge and methods of sustainable development and your field in a working life development project.
  - You can evaluate and develop your own skills and share your skills in the project team.
  Entrepreneurship, innovation and working community competence
  - You will be able to draw up a project plan for the implementation of a given development project, using project planning tools and applying your innovation and entrepreneurship skills and methods.
  - You can implement and evaluate a working life development project and act as a member of a project team.
  Internationalisation and communications competence
  - You will be able to act responsibly as a member of a diverse project team.
  - You can engage in a constructive dialogue with the project team and project stakeholder representatives.
  - You can communicate in work-life interaction and communication situations and make appropriate use of different communication forms, channels and environments.
  
  The assessment of the course consists of two parts
  1) Project planning skills 3 cr (Moodle online course)
  2) Implementation of a project in a diverse student group 7 cr
  
  Demonstration of competence
  1) Project planning skills 3 cr (online course)
  - online exam
  - an approved project plan produced by the team
  
  2) Implementation of a project in a diverse student group 7 cr
  Competence based assessment is based on:
  a) To the portfolio and reflection (incl. reflection on one's own activities, peer feedback, possible working life and supervisor feedback)
  In the portfolio, you will be able to justify the stages of project implementation and evaluate the tools and methods you use in the project and their suitability for solving the development challenge of working life.
  You will be able to critically reflect on your project work, your own activities, your own role and define the next steps in developing your project skills. (self-assessment and feedback discussion, peer feedback, feedback from potential working life and mentor)
  b) The usable output (s) of the project arising as a group work for the Client

  Further information

  Implementation parts of the course:
  Project planning competence 3 cr (Moodle online course)
  Sustainable development 2 cr (Moodle online course)
  Implementation of a project in a diverse student group 5 cr
  
  You will choose the part of Project planning competence instead of TTC2070 Project Management and Practices 4 cr if you want to act in projects in which you develop digital solutions for working life.
  
  Instead of the part of Implementation of a project in a diverse student group (7 cr), you can complete the courses Concept Lab (5 cr) or FF Ticorporate Demolab 1 (5 cr).

  ---

  Language of instruction

  Finnish

  Location and time

  https://zzpp0920.pages.labranet.jamk.fi/fi/home/
  
  Virtuaalinen opintojakso, joka sijoittuu poikkeuksellisesti keväällä 2022 ajalle maaliskuu-huhtikuu
  Työvälineet: Gitlab + TEAMS + ZOOM + DISCORD etc..
  
  7.3.-28.4.2022
  
  Projektityöskentelyä Ma 8 h, Ti 8 h ja Ke 4 h (not translated)

  Planned learning activities, teaching methods and guidance

  - Project Based Learning
  
  https://zzpp0920.pages.labranet.jamk.fi/en

  Learning materials and recommended literature

  Verkko-oppimisympäristössä julkaistava sähköinen materiaali.
  
  
  Projektitoiminnan opintojakso TTC2070 sisältää taustamateriaalia:
  
  https://ttc2070.pages.labranet.jamk.fi/fi/3-Ketter%C3%A4-projekti/lean-agile/
  
  https://zzpp0920.pages.labranet.jamk.fi/fi/06-Materiaali/kurssimateriaali/ (not translated)

  Lecturer(s)

  Pasi Manninen, Marja Jämbeck, Marko Rintamäki, Juho Pekki, Heli Ciszek, Joonatan Ovaska

  Working life cooperation

  Sisäinen toimeksianto keväällä 2022. (not translated)

  Campus

  Lutakko Campus

  Exam dates and re-exam possibilities

  Ei tenttejä, mutta paljon projektityöskentelyä! (not translated)

  Internationality

  Toimeksiannon mukaan (not translated)

  Timing

  07.03.2022 - 29.04.2022

  Learning assignments and student workload

  2.5 day / Week working as a teams

  Enrollment

  01.11.2021 - 09.01.2022

  Content scheduling

  https://zzpp0920.pages.labranet.jamk.fi/en/

  Groups

  • TTV20S5
  • TTV20S3
  • TTV20S2
  • TTV20S1

  Alternative learning methods

  https://zzpp0920.pages.labranet.jamk.fi/en/

  Seats

  0 - 120

  Assessment methods

  http://zzpp0920.pages.labranet.jamk.fi/fi
  
  
  Vertaisarviointi + henkilökohtainen oppimispäiväkirja (not translated)

  Degree Programme

  Bachelor's Degree Programme in Music Pedagogue, Bachelor's Degree Programme in Logistics, Bachelor's Degree Programme in Rehabilitation Counselling, Bachelor's Degree Programme in Occupational Therapy, Bachelor's Degree Programme in International Business, Bachelor's Degree Programme in Service Business, Bachelor's Degree Programme in Team Academy, Bachelor's Degree Programme in Energy and Environmental Technology, Bachelor's Degree Programme in Electrical and Automation Engineering, Bachelor's Degree Programme in Social Services, Bachelor's Degree Programme in Tourism Management, Bachelor's Degree Programme in Mechanical Engineering, Bachelor's Degree Programme in Information and Communications Technology, Bachelor's Degree Programme in Purchasing and Logistics Engineering, Bachelor's Degree Programme in Information and Communications Technology, Bachelor's Degree Programme in Business Management, Bachelor's Degree Programme in Physiotherapy, Bachelor's Degree Programme in Agricultural and Rural Industries

  Mode of delivery

  Online learning

  Share of virtual studies

  10 cr

  Credits

  • 10 cr
• Future Factory Project (ZZPP0920-3011),
       01.01.2022 – 15.05.2022,  10 cr  (HTA21S1) — Face-to-face +-
  Learning outcomes of the course

  Course competences
  Learning and information management competence
  Entrepreneurship, innovation and working community competence
  Internationalisation and communications competence
  
  The object of the course
  During the course, you will acquire the skills to plan and implement work life development projects. Together with the student team, you apply the knowledge of your professional field, incl. Sustainable development skills and the competence acquired through InnoFlash and Entrepreneurship courses (customer-oriented innovation, design and solution methods, entrepreneurial approach) to diverse development processes in working life.
  
  The learning objectives
  After completing the course, you will be able to project work life development challenges and work on a project. You operate responsibly and customer-oriented in a diverse project team and networks. Through your interaction and the sharing of your own expertise, you promote the solution of working life development projects (including RDI projects). You apply sustainable development skills as well as innovation and project methods as part of development work.

  Prerequisites and co-requisites

  Innoflash 2 cr, Entrepreneurship 3 cr or equivalent competences

  Course contents

  Stages and tools of project planning and preparation of a project plan
  Transforming the development challenge of working life into a project and implementing the project
  Application of professional competence and sustainable development skills in project work
  Working in a diverse team and working on the customer interface

  Assessment criteria

  Assessment criteria, passed/failed

  The criteria for acceptable performance are:
  Learning and information management competence
  - You can acquire and apply knowledge and methods of sustainable development and your field in a working life development project.
  - You can evaluate and develop your own skills and share your skills in the project team.
  Entrepreneurship, innovation and working community competence
  - You will be able to draw up a project plan for the implementation of a given development project, using project planning tools and applying your innovation and entrepreneurship skills and methods.
  - You can implement and evaluate a working life development project and act as a member of a project team.
  Internationalisation and communications competence
  - You will be able to act responsibly as a member of a diverse project team.
  - You can engage in a constructive dialogue with the project team and project stakeholder representatives.
  - You can communicate in work-life interaction and communication situations and make appropriate use of different communication forms, channels and environments.
  
  The assessment of the course consists of two parts
  1) Project planning skills 3 cr (Moodle online course)
  2) Implementation of a project in a diverse student group 7 cr
  
  Demonstration of competence
  1) Project planning skills 3 cr (online course)
  - online exam
  - an approved project plan produced by the team
  
  2) Implementation of a project in a diverse student group 7 cr
  Competence based assessment is based on:
  a) To the portfolio and reflection (incl. reflection on one's own activities, peer feedback, possible working life and supervisor feedback)
  In the portfolio, you will be able to justify the stages of project implementation and evaluate the tools and methods you use in the project and their suitability for solving the development challenge of working life.
  You will be able to critically reflect on your project work, your own activities, your own role and define the next steps in developing your project skills. (self-assessment and feedback discussion, peer feedback, feedback from potential working life and mentor)
  b) The usable output (s) of the project arising as a group work for the Client

  Further information

  Implementation parts of the course:
  Project planning competence 3 cr (Moodle online course)
  Sustainable development 2 cr (Moodle online course)
  Implementation of a project in a diverse student group 5 cr
  
  You will choose the part of Project planning competence instead of TTC2070 Project Management and Practices 4 cr if you want to act in projects in which you develop digital solutions for working life.
  
  Instead of the part of Implementation of a project in a diverse student group (7 cr), you can complete the courses Concept Lab (5 cr) or FF Ticorporate Demolab 1 (5 cr).

  ---

  Language of instruction

  Finnish

  Planned learning activities, teaching methods and guidance

  FF projektin suunnittelu 3 op osuus on itsenäisesti toteutettava verkko-opintojakso.
  
  3 op FF Projektin suunnittelu:
  
  Opintojakso toteutetaan joustavasti verkko-opintoina. Opinnot sisältävä itsenäistä opiskelua ja tiimissä tapahtuvaa työskentelyä. Opintojaksolla hyödynnetään digitaalisia ja vuorovaikutteisia työvälineitä. Opiskelijaryhmä sopii tiimityöskentelyn toteutustavoista. Ryhmäohjaus tukee tehtävien tekemistä.
  Opintojakson aikana suunnittelet opiskelijatiimissä työelämän kehitystarpeeseen liittyvän pienimuotoisen projektin. Projektin suunnittelu etenee vaiheittain. Vaiheiden aikana opiskelet itsenäisesti projektitoimintaan liittyvää teoriaa, jaat alakohtaista osaamistasi ja kestävän kehityksen osaamistasi opiskelijatiimissä. Käytät suunnittelutyön eri vaiheissa suunnittelua tukevia työkaluja. Vaiheistetun työskentelyn tuloksena syntyy projektisuunnitelma, jonka esittelet yhdessä opiskelijatiimisi kanssa.
  
  7 op Projektin toteuttaminen:
  
  Osaamisen arviointi perustuu portfolioon ja reflektioon (sis. oman toiminnan reflektion, vertaispalautteen, mahdollisen työelämän ja ohjaajan palautteen)
  Portfoliossa osaat perustella projektin toteuttamisen vaiheet ja arvioida projektissa käyttämiänne työkaluja ja menetelmiä sekä niiden soveltuvuutta työelämän kehittämishaasteen ratkaisemisessa.
  Osaat kriittisesti reflektoida projektityöskentelyänne, omaa toimintaa, omaa roolia ja määritellä projektiosaamisesi kehittämisen tulevia askeleita. (itsearviointi ja palautekeskustelu, vertaispalaute, mahdollisen työelämän ja ohjaajan palaute)
  Toimeksiantajalle toimitetaan projektista ryhmätyönä syntyvä hyödynnettävä tuotos/ tuotokset. (not translated)

  Lecturer(s)

  Anu Manner, Kimmo Aho, Emilia Lahdenperä, Marja Jämbeck, Mikko Keskinen, Jaana Larsson

  Exam dates and re-exam possibilities

  Ilmoitetaan kurssin alussa. (not translated)

  Timing

  01.01.2022 - 15.05.2022

  Enrollment

  13.01.2022 - 21.01.2022

  Content scheduling

  FF projektin suunnittelu 3 op osuus on itsenäisesti toteutettava verkko-opintojakso. Suoritetaan 10.1.-30.4.2022. (not translated)

  Groups

  • HTA21S1

  Alternative learning methods

  Vaihtoehtoisesti voit suorittaa opintojakson 3 op osasuorituksen Projektin suunnitteluosaaminen -Moodle verkkokurssin sijasta TTC 2070 Projektitoiminta ja käytänteet 4 op, jos haluat toimia projekteissa, joissa kehitetään työelämän digitaalisia ratkaisuja.
  
  Hyväksilukeminen (korvaaminen ja sisällyttäminen)
  Muulla tavoin hankitun osaamisen tunnistaminen ja tunnustaminen
  Opinnollistaminen
  Tarkemmat ohjeet löytyvät tutkintosäännöstä ja opinto-oppaasta. (not translated)

  Seats

  0 - 60

  Assessment methods

  3 op:
  • Verkkotentti (50%) Numeroarviointi 1-5
  • Projektisuunnitelman esittely (50%) Hyväksytty/Hylätty (not translated)

  Degree Programme

  Bachelor's Degree Programme in Music Pedagogue, Bachelor's Degree Programme in Logistics, Bachelor's Degree Programme in Rehabilitation Counselling, Bachelor's Degree Programme in Occupational Therapy, Bachelor's Degree Programme in International Business, Bachelor's Degree Programme in Service Business, Bachelor's Degree Programme in Team Academy, Bachelor's Degree Programme in Energy and Environmental Technology, Bachelor's Degree Programme in Electrical and Automation Engineering, Bachelor's Degree Programme in Social Services, Bachelor's Degree Programme in Tourism Management, Bachelor's Degree Programme in Mechanical Engineering, Bachelor's Degree Programme in Information and Communications Technology, Bachelor's Degree Programme in Purchasing and Logistics Engineering, Bachelor's Degree Programme in Information and Communications Technology, Bachelor's Degree Programme in Business Management, Bachelor's Degree Programme in Physiotherapy, Bachelor's Degree Programme in Agricultural and Rural Industries

  Mode of delivery

  Face-to-face

  Credits

  • 10 cr
• ICT Skills (ZZPP0420-3057),
       30.08.2021 – 31.10.2021,  3 cr  (MTM21S1) — Face-to-face, Online learning +-
  Learning outcomes of the course

  The objectives of the course
  Upon completion of this course you know how to use information and communication technology with your studies. You have a basic knowledge of immaterial rights, information security, data privacy and their impact on your studies and work life. You can use the office software such as word processing, presentation graphics and spreadsheet calculating diversely. You can participate and create network meeting and use the teamwork tools.
  
  Course competences
  Internationalisation and communications competence
  Learning and information management competence​
  Business competence
  
  The learning objectives of the course
  You have basic knowledge of immaterial rights, information security, data privacy and their impact on your studies and work life. You can use the office software such as word processing, presentation graphics and spreadsheet calculating diversely.

  Prerequisites and co-requisites

  -

  Course contents

  In Basics of ICT module you will study the basic concepts of information and communication technology. You will also study basic concepts of immaterial rights, ergonomics, the environmental impact of ICT and Microsoft Teams as a communication and cooperative tool.
  In Word Processing module you will study the key functions of word processing software to enable drawing up of documents conforming to document standard and reports conforming to the JUAS reporting instructions. During the course you will complete the reporting template which you can then utilize later on in your other courses.
  In Spreadsheet module you will study the software key operations, most common functions and charts and their practical usage.
  In Presentation graphics module you will study how to use a presentation graphics software to prepare a high-quality presentation. You will also study how to control and edit the presentation by using the master slides.
  
  The course may also include on a degree program specific basis other key information technology sectors required for field-specific skills.

  Assessment criteria

  Assessment criteria, passed/failed

  To pass this course you must demonstrate that you master the basic ICT skills at a level required by your studies and working life. You are also capable of improving your ICT skills. Your abilities are assessed based on the course assignments and tasks.
  
  You have basic knowledge of immaterial rights, information security, data privacy and their impact on your studies and work life. You can use the office software such as word processing, presentation graphics and spreadsheet calculating diversely. You recognize and can use the teamwork and network communication tools your organization provides.

  Further information

  The course can be accredited if the previous course is completed in JUAS within the last 3 years. The excerpt of the study card must be included with the accreditation documents. The documents and the instructions are available in JUAS Study Guide.
  
  If the student have no prior credits or degree directly from JUAS, the student will also create the JUAS reporting model in addition with the accreditation documents. Also the student will include a separate document formatted according to the SFS2487 standard document covering the description of the content of the previous ICT course/courses. This is done in order to verify the content of the previous course/courses.

  ---

  Language of instruction

  English

  Planned learning activities, teaching methods and guidance

  Weekly tasks and learning assignments are in an e-learning environment and are carried out through office programs. Feedback is given as comments in the e-learning environment. You will be given feedback also in the conctact lesson. This supports continuous working on the course.
  
  Teaching methods:
  lectures, weekly tasks, assignments, online tests

  Learning materials and recommended literature

  General learning material can be found in Microsoft Office tutorials.
  Theory material for ICT Skills. https://oppimateriaalit.jamk.fi/ictskills/

  Lecturer(s)

  Päivi Hänninen-Pihlajamäki

  Campus

  Main Campus

  Exam dates and re-exam possibilities

  The weekly tasks and assignments have one actual return date and two re-sit dates. The dates are told at the beginning of the course.

  Timing

  30.08.2021 - 31.10.2021

  Learning assignments and student workload

  Contact lessons, learning assignments and exercises 81 h:
  
  Contact lessons and material familiarization 35 h
  Weekly tasks 16 h
  Assignments 30 h.

  Enrollment

  02.08.2021 - 05.09.2021

  Groups

  • MTM21S1

  Alternative learning methods

  The course can be completed entirely virtually by doing tasks independently.
  
  Recognition of Prior Learning and Experience: Accreditation, Recognition of informal learning, Studification
  More information in the degree regulations and the study guide.

  Seats

  0 - 20

  Assessment methods

  Feedback is given as comments in the e-learning environment.

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face, Online learning

  Share of virtual studies

  2 cr

  Credits

  • 3 cr

  Unit

  School of Business
• Integration into the Finnish Society (HBII1000-3002),
       17.09.2021 – 17.12.2021,  2 cr  (HTG21S1, ...) — Face-to-face +-
  Learning outcomes of the course

  By completing this informative course you will gain information about living in Finland, its culture, habits and practices in order to be able to integrate to the society. You will understand how Finnish society functions and you will be capable of acting as a part of the society.
  
  You will understand how to get employed in Finland. You will have a clear understanding of your own situation and a personal plan for integration to the society.

  Prerequisites and co-requisites

  -

  Course contents

  New in Finland
  Studying and working in Finland
  Possibilities after studies
  The Finnish system
  Life in Finland, part 1
  Services in Finland
  Life in Finland, part 2

  Assessment criteria

  Assessment criteria, passed/failed

  Student passes the course by completing the items of assessment and joining the lectures.

  ---

  Language of instruction

  English

  Location and time

  Autumn semester, at the main campus (Rajakatu 35). 1,5 hours per week. 15 sessions.
  
  The primary mode of delivery is a combination of in-class activities on campus and on-line lectures. The lectures will be recorded to support opportunities for 24/7 learning. The in-class activities deepen the learning in the forms of tutorials, individual and group works, reflection and guidance. However, if the COVID-19 situation requires the learning will be supported by on-line tutorials

  Planned learning activities, teaching methods and guidance

  Weekly face-to-face lectures, individual meetings and integration videos.

  Learning materials and recommended literature

  All course materials provided by the integration specialists

  Lecturer(s)

  Paul Abbey, Olga Afanaseva

  Campus

  Main Campus

  Timing

  17.09.2021 - 17.12.2021

  Learning assignments and student workload

  2 ECTS equals to 54 hours of student workload.
  Participation to individual meetings. Participation to lectures. Completion to necessary documentation for the meetings.

  Enrollment

  02.08.2021 - 05.09.2021

  Groups

  • HTG21S1
  • MTM21S1
  • HBI21S1
  • ZJK22SH
  • TLP21S1
  • SNS21S1
  • ZJA22SH
  • TIC21S1

  Seats

  0 - 50

  Assessment methods

  EduFutura 10 (not translated)

  Degree Programme

  Bachelor's Degree Programme in International Business, Bachelor's Degree Programme in Nursing, Bachelor's Degree Programme in Tourism Management, Bachelor's Degree Programme in Purchasing and Logistics Engineering

  Mode of delivery

  Face-to-face

  Credits

  • 2 cr

  Unit

  School of Business
• Development as an Expert (ZZPP0520-3080),
       30.08.2021 – 24.05.2024,  5 cr  (ZJA21SMTP, ...) — Face-to-face +-
  Learning outcomes of the course

  During the course you will be prepared for studies at University of Applied Sciences and become part of the study and operating environment. You will find information about studies and professional options in your field. You will learn to evaluate your skills, set professional goals, make choices in your studies and put them into practice. You will be prepared for a job search and will be aware of opportunities for further studies. You can evaluate, develop and maintain your well-being.

  Prerequisites and co-requisites

  -

  Course contents

  1st year:
  You do the pre-assignments. You attend the orientation days and info sessions. You attach to the studies and community. You recognize the factors that sustain your well-being and know the guidance services of JAMK. You get to know yourself as a university level student and start to build your own study and career plan (PLP) with the guidance of your teacher tutor. You are able to operate in the learning and operating environments of JAMK, knowing your rights and responsibilities as well as ethical guidelines.
  
  2nd-4th year:
  You update your study and career plans and have an annual PLP discussion with your career tutor. You assess your skills, set professional goals for yourself, and take them into account when planning your studies. You will be prepared for a job search and be aware of career and postgraduate opportunities.
  
  The course includes guidelines for reporting skills organized by the Language Center.

  Assessment criteria

  Assessment criteria, passed/failed

  The assessment of the course consists of 5 parts (pass / fail):
  
  - Participation in orientation 1 cr
  - JAMK as a Study Environment 1 cr
  - Study and Work Well-Being 1 cr
  - Working Life Skills 1 cr
  - Career Planning and PLP Discussions 1 cr

  ---

  Language of instruction

  English

  Location and time

  The course lasts from the beginning to the end of the studies.

  Planned learning activities, teaching methods and guidance

  Face-to-face learning and distance learning. Schedule and zoom links in Moodle.
  Group works, personal assignment and tutor discussions.
  Lectures/webinars
  Seminars/workshops
  You will be given feedback in the contact lesson. This supports continuous working on the course.

  Lecturer(s)

  Heidi Luck, Susanna Riekkinen

  Working life cooperation

  The course has content that supports studying in JAMK and also working life skills. The course includes, for example, alumni and JAMK experts visits.

  Campus

  Main Campus

  Exam dates and re-exam possibilities

  No exam

  Internationality

  Students receive information about internationalization opportunities during their studies.

  Timing

  30.08.2021 - 24.05.2024

  Learning assignments and student workload

  Participation in the orientation 1 cr (27 h)
  JAMK as a Study Environment 1 cr (27 h)
  Study and Work Well-Being 1 cr (27 h)
  Working Life Skills 1 cr (27 h)
  Career Planning and PLP Discussions 1 cr (27 h)

  Enrollment

  02.08.2021 - 05.09.2021

  Content scheduling

  1st year (3 cr)
  Orientation studies
  JAMK as study environment
  Study and work well-being
  Working life skills
  Career planning and PLP discussions
  Report writing instructions, requirements for written tasks at JAMK University of Applied Sciences
  
  2nd year (1 cr)
  Working life skills
  Career planning and PLP discussions
  
  3rd year (1 cr)
  Working life skills
  Career planning and PLP discussions

  Groups

  • ZJA21SMTP
  • MTM21S1

  Alternative learning methods

  The recognition of prior learning is not possible as a whole course. If the student has previous higher education level studies related to the topic, the recognition of the units can be discussed with the career tutor.

  Seats

  0 - 45

  Assessment methods

  Open UAS 5 (included in the total capacity)

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face

  Credits

  • 5 cr

  Unit

  School of Business
• Basics in Services (MTMW1110-3002),
       25.10.2021 – 31.03.2022,  5 cr  (ZJA21SMTP, ...) — Face-to-face +-
  Learning outcomes of the course

  Student understands the role of the service industry in society. She/he understands definitions related to service industry and operations and is capable to use theoretical knowledge in practice. The student is familiar with a consumer purchase decision making process. He/she understands the significance of the customer's individuality as factor affecting his behavior in service situations. Student employs hospitality within services. He/she can apply psychological information during interactions while providing services. He/she can utilize existing knowledge to develop his/her own role as a service provider.

  Prerequisites and co-requisites

  - (not translated)

  Course contents

  Services in society
  Basic theories and definitions of services
  Service company
  Consumer behavior and buying decision process
  Service ability in multicultural environment
  Hospitality
  Personal service skills

  Assessment criteria

  Assessment criteria - grade 1 and 2

  Sufficient (1): The student comprehends with a restricted part of theories and concepts related to services and customer service. Student has limited knowledge in searching, judging and utilizing relevant reference material to support the studying the topic.
  Satisfactory (2): Student shows comprehension of some core theories and concepts in the field. Student has limited ability to review and select reference materials to support own ideas and analysis. Student shows some ability to apply theory-based knowledge in practice.

  Assessment criteria - grade 3 and 4

  Good (3): Student can analyze key practices and principles of services. Student shows ability of supporting his/her views and ideas with selected references. Student shows ability to utilize analytical and conceptual tools in defining and analyzing services.
  Very Good (4): Student makes synthesis of core parts of theoretical and conceptual knowledge. Student is well able to find, select and evaluate reference literature to support his interpretation and justification of service business issues. Student show very good level of command of tools usable for analyzing services and their challenges, proposing viable solutions to them.

  Assessment criteria - grade 5

  Excellent (5): Student shows critical evaluation of theoretical and conceptual knowledge of services and customer understanding. Student shows excellent ability to find, select and evaluate reference literature and utilize those findings in interpreting and justifying issues from multiple perspectives. Student shows excellent ability to evaluate service situations and propose viable solutions to them.

  ---

  Language of instruction

  English

  Planned learning activities, teaching methods and guidance

  Lectures
  Individual assignments
  Group assignments
  Guest speeches/lectures by business practitionaires

  Learning materials and recommended literature

  Hudson, S. & Hudson, L. 2017. Customer service for hospitality and tourism. Oxford, UK : Goodfellow Publishers Ltd. (e-book available)
  
  Johnston, R. Clark, G. Shulver M. 2021. Service operations management : improving service delivery.
  Pearson Education. 5th edition. (e-book available)

  Lecturer(s)

  Susanna Riekkinen

  Working life cooperation

  Guest speakers / case examples

  Campus

  Main Campus

  Timing

  25.10.2021 - 31.03.2022

  Learning assignments and student workload

  Lectures 30 hrs
  Individual and group assignments 48 h
  Exam 30 h
  Resto2022 27 hrs
  Total 135 hours

  Enrollment

  02.08.2021 - 05.09.2021

  Groups

  • ZJA21SMTP
  • MTM21S1
  • MTM21VS

  Seats

  0 - 50

  Assessment methods

  Avoin AMK (Open UAS) 5 (included in the total capacity)
  Exchange students 5 (included in the total capacity)

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face

  Credits

  • 5 cr

  Unit

  School of Business
• ICT Skills (ZZPP0420-3066),
       30.08.2021 – 15.10.2021,  3 cr  (MTM21S1) — Face-to-face, Online learning +-
  Learning outcomes of the course

  The objectives of the course
  Upon completion of this course you know how to use information and communication technology with your studies. You have a basic knowledge of immaterial rights, information security, data privacy and their impact on your studies and work life. You can use the office software such as word processing, presentation graphics and spreadsheet calculating diversely. You can participate and create network meeting and use the teamwork tools.
  
  Course competences
  Internationalisation and communications competence
  Learning and information management competence​
  Business competence
  
  The learning objectives of the course
  You have basic knowledge of immaterial rights, information security, data privacy and their impact on your studies and work life. You can use the office software such as word processing, presentation graphics and spreadsheet calculating diversely.

  Prerequisites and co-requisites

  -

  Course contents

  In Basics of ICT module you will study the basic concepts of information and communication technology. You will also study basic concepts of immaterial rights, ergonomics, the environmental impact of ICT and Microsoft Teams as a communication and cooperative tool.
  In Word Processing module you will study the key functions of word processing software to enable drawing up of documents conforming to document standard and reports conforming to the JUAS reporting instructions. During the course you will complete the reporting template which you can then utilize later on in your other courses.
  In Spreadsheet module you will study the software key operations, most common functions and charts and their practical usage.
  In Presentation graphics module you will study how to use a presentation graphics software to prepare a high-quality presentation. You will also study how to control and edit the presentation by using the master slides.
  
  The course may also include on a degree program specific basis other key information technology sectors required for field-specific skills.

  Assessment criteria

  Assessment criteria, passed/failed

  To pass this course you must demonstrate that you master the basic ICT skills at a level required by your studies and working life. You are also capable of improving your ICT skills. Your abilities are assessed based on the course assignments and tasks.
  
  You have basic knowledge of immaterial rights, information security, data privacy and their impact on your studies and work life. You can use the office software such as word processing, presentation graphics and spreadsheet calculating diversely. You recognize and can use the teamwork and network communication tools your organization provides.

  Further information

  The course can be accredited if the previous course is completed in JUAS within the last 3 years. The excerpt of the study card must be included with the accreditation documents. The documents and the instructions are available in JUAS Study Guide.
  
  If the student have no prior credits or degree directly from JUAS, the student will also create the JUAS reporting model in addition with the accreditation documents. Also the student will include a separate document formatted according to the SFS2487 standard document covering the description of the content of the previous ICT course/courses. This is done in order to verify the content of the previous course/courses.

  ---

  Language of instruction

  English

  Planned learning activities, teaching methods and guidance

  Weekly tasks and learning assignments are in an e-learning environment and are carried out through office programs. Feedback is given as comments in the e-learning environment. You will be given feedback also in the conctact lesson. This supports continuous working on the course.
  
  Teaching methods:
  lectures, weekly tasks, assignments, online tests

  Learning materials and recommended literature

  General learning material can be found in Microsoft Office tutorials.
  Theory material for ICT Skills. https://oppimateriaalit.jamk.fi/ictskills/

  Lecturer(s)

  Päivi Hänninen-Pihlajamäki

  Campus

  Main Campus

  Exam dates and re-exam possibilities

  The weekly tasks and assignments have one actual return date and two re-sit dates. The dates are told at the beginning of the course.

  Timing

  30.08.2021 - 15.10.2021

  Learning assignments and student workload

  Contact lessons, learning assignments and exercises 81 h:
  
  Contact lessons and material familiarization 35 h
  Weekly tasks 16 h
  Assignments 30 h.

  Enrollment

  02.08.2021 - 05.09.2021

  Groups

  • MTM21S1

  Alternative learning methods

  The course can be completed entirely virtually by doing tasks independently.
  
  Recognition of Prior Learning and Experience: Accreditation, Recognition of informal learning, Studification
  More information in the degree regulations and the study guide.

  Seats

  0 - 20

  Assessment methods

  Feedback is given as comments in the e-learning environment.

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face, Online learning

  Share of virtual studies

  2 cr

  Credits

  • 3 cr

  Unit

  School of Business
• Introduction to Tourism (MTMW1100-3002),
       30.08.2021 – 26.11.2021,  6 cr  (ZJA21SMTP, ...) — Face-to-face +-
  Learning outcomes of the course

  The student understands how the tourism industry has developed and what it comprises in Finland and abroad. The student knows the general concepts and phenomena in tourism and understands the economic significance of tourism industry. She/he knows the current trends in tourism.
  
  The student understands the traveler’s process from the perspective of both the leisure traveler and business traveler. The student recognizes central tourism actors, their operating models and industry structures.
  
  The student knows the basic concepts in digitalization in tourism. She/he recognize the value and general applications of ICT tools in tourism industry.
  
  Student improves his/her information-seeking skills and is capable of utilizing different databases and information channels when seeking the information they need.

  Prerequisites and co-requisites

  -

  Course contents

  • Economic significance of the tourism industry
  • General concepts and phenomena in tourism industry
  • Tourism trends
  • Tourism industry’s operational structure in Finland and abroad
  • Traveler’s process and tourism service providers
  • Basic concepts in digitalization in tourism and introduction to e-tourism,

  Assessment criteria

  Assessment criteria - grade 1 and 2

  1 (Sufficient) The student can define the concepts. The student understands multiple perspectives in content matter. The student identifies topics in global and national levels.
  
  2 (Satisfactory) The student understands the concepts. The student can explain multiple perspectives in content matter. The student can give examples on topics in global and national levels.

  Assessment criteria - grade 3 and 4

  3 (Good) The student illustrates the concepts. The student demonstrates multiple perspectives in content matter. The student differentiates topics in global and national levels.
  
  4 (Very Good) The student categorizes the concepts. The student evaluates multiple perspectives in content matter. The student compares topics in global and national levels.

  Assessment criteria - grade 5

  5 (Excellent) The student can evaluate the concepts. The student evaluates multiple perspectives in content matter. The student formulates topics together in global and national levels.

  ---

  Language of instruction

  English

  Planned learning activities, teaching methods and guidance

  Contact lectures
  Individual assignments
  Group assignment
  Company visits and classroom visitors
  Exam

  Learning materials and recommended literature

  Cooper, C. et al. 2004. Tourism Principles and practices. Financial Times/ Prentice Hall.
  
  UNWTO. 2017. Tourism definitions
  
  O'Gorman, K. D., Cousins, J. 2010. The origins of hospitality and tourism. Goodfellow cop.
  
  Current materials provided by course tutors

  Lecturer(s)

  Susanna Nuijanmaa, Petra Blinnikka

  Campus

  Main Campus

  Timing

  30.08.2021 - 26.11.2021

  Learning assignments and student workload

  Lectures 66 h
  Assignments and reading the course material 72 h
  Preparing for the exam 24 h
  Total 162 h

  Enrollment

  02.08.2021 - 05.09.2021

  Groups

  • ZJA21SMTP
  • ZJA21SMG
  • MTM21S1
  • MTM21VS

  Seats

  0 - 50

  Assessment methods

  Open UAS 5 (included in the total capacity)
  Exchange students: 5 (included in the total capacity)

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face

  Credits

  • 6 cr

  Unit

  School of Business
• Responsible Tourism Management (MTMW1200-3002),
       21.03.2022 – 20.05.2022,  5 cr  (ZJA21SMTP, ...) — Face-to-face, Online learning +-
  Learning outcomes of the course

  The student knows how to define responsible tourism concepts.
  She/he understands multiple perspectives of responsible tourism.
  The student is able to link topics to global and national level strategies and policies.

  Prerequisites and co-requisites

  Basic understanding of tourism industry

  Course contents

  Terms and definitions (Sustainable development, Sustainable, Responsible tourism, Tourism impact)
  Different dimensions of responsibility
  Stakeholder thinking and service chain
  Tools for responsible tourism development in company, destination and national level (for example carbon footprint)
  The most important laws and guidelines in tourism companies
  Security issues in tourism business

  Assessment criteria

  Assessment criteria - grade 1 and 2

  The general criteria of the competences that the Bachelor's Degrees awarded by Finnish Universities of Applied Sciences provide can be found on JAMK's web pages. The learning outcomes of individual courses are assessed in relation to the objectives of the course concerned. Assessment is based on knowledge, skills and competence in accordance with the National and European Qualifications Framework, level 6.
  
  Assessment methods are based on learning objectives.
  
  Unless otherwise defined in the curriculum, a course accepted as completed is assessed on the following five-step scale:
  
  5 (Excellent) The student can analyze the concepts. The student evaluates multiple perspectives in content matter. The student formulates topics together in global and national levels.
  
  4 (Very Good) The student categorizes the concepts. The student evaluates multiple perspectives in content matter. The student compares topics in global and national levels.
  
  3 (Good) The student illustrates the concepts. The student demonstrates multiple perspectives in content matter. The student differentiates topics in global and national levels.
  
  2 (Satisfactory) The student understands the concepts. The student can explain multiple perspectives in content matter. The student can give examples on topics in global and national levels.
  
  1 (Sufficient) The student can define the concepts. The student understands multiple perspectives in content matter. The student identifies topics in global and national levels.
  
  If the student does not meet the minimum criteria set for the course, the grade is 0 (Fail).

  Assessment criteria - grade 3 and 4

  3 (Good) The student illustrates the concepts. The student demonstrates multiple perspectives in content matter. The student differentiates topics in global and national levels.
  
  4 (Very Good) The student categorizes the concepts. The student evaluates multiple perspectives in content matter. The student compares topics in global and national levels.

  Assessment criteria - grade 5

  5 (Excellent) The student can analyze the concepts. The student evaluates multiple perspectives in content matter. The student formulates topics together in global and national levels.

  ---

  Language of instruction

  English

  Location and time

  week 12:
  Introduction
  week 13 intensive week of lectures by visiting lecturer, OBS timetable differs
  weeks 14 - 19
  Lectures, field work research and group discussions

  Planned learning activities, teaching methods and guidance

  Reading and group discussions
  Lectures
  Field work research

  Learning materials and recommended literature

  Goodwin, H. 2016. Responsible Tourism. Using Tourism for Sustainable Development. Oxford: Goodfellow Publishers.Laws and regulations in tourism.

  Lecturer(s)

  Petra Blinnikka, Franca Santiá, Minna Tunkkari-Eskelinen

  Campus

  Main Campus

  Exam dates and re-exam possibilities

  online tests during the course

  Timing

  21.03.2022 - 20.05.2022

  Learning assignments and student workload

  lectures 50 h
  assignments/tasks 50 h
  reading the course material 35 h
  Total 135 hours

  Enrollment

  01.11.2021 - 28.02.2022

  Content scheduling

  week 12:
  Introduction
  weelk 13 intensive week of lectures by visiting lecturer
  weeks 14 - 19
  Lectures, field work research and group discussions

  Groups

  • ZJA21SMTP
  • ZJA21SMG
  • MTM21S1
  • MTM22VK

  Alternative learning methods

  Group discussions, learning diary, research data assignment, test in law issues.

  Seats

  0 - 50

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face, Online learning

  Share of R&D studies

  2 cr

  Share of virtual studies

  2 cr

  Credits

  • 5 cr

  Unit

  School of Business
• Marketing (HMAB0110-3005),
       10.01.2022 – 26.04.2022,  5 cr  (ZJA21SMTP, ...) — Face-to-face +-
  Learning outcomes of the course

  Knowledge and Understanding: This course is designed to provide students with a basic understanding of the fundamental principles of marketing.
   •The student will gain insights into the understanding marketplace, customer needs, designing value-creating marketing strategies, developing the marketing mix that delivers value, satisfaction, engage and build the strong relationship with the customer. For this, the course includes topics such as environmental industry and competitor analysis, consumer behaviour, segmentation, marketing mix elements, and finally, challenges and the prospect of global and sustainable marketing.
   • A particular emphasis has been placed on developing students' understanding of how to create customer value and engagement in a digital and social age. This student will gain knowledge about the changing consumer-marketer relationship in the digital and social age. The students will explore contemporary trends in the marketing landscape, such as consumer-generated marketing.
  
   Practical Skills: Upon completion of the course, a student can
   •Implement fundamental marketing concepts applicable to case companies in the actual situation.
  
   •Competence in identifying problems, suggesting solutions, and making decisions about marketing related issues faced by case companies.

  Prerequisites and co-requisites

  -

  Course contents

  In this course, the student will learn how to create customer value and engagement and manage customer relationships with the use of traditional, digital, and social technologies. We will start by defining marketing and understanding the marketing process. We will learn how to analyze the marketing environment and gain consumer insights into consumer and buyer behaviour. Next, we will learn how to design customer-driven market offerings with the use of traditional marketing methods and a dazzling set of new tools such as the internet, smartphones, tablets, and online and social media. Last but not least, students will be introduced to global and sustainable marketing issues and prospects. Below are the key contents.
   • Creating and capturing customer value and engagement
   • Marketing strategies to build customer engagement, value and relationship
   • Marketing environment and consumer insights
   • Consumer and business market behaviour
   • Value creation using customer-driven marketing strategies
   • Market offering: product, brand and service
   • Developing and managing new market offerings
   • Capturing consumer value: Pricing
   • Delivering value to the customer: Retailing and wholesaling
   • Communicating with the consumer: Integrated marketing communication and advertising
   • Communication with the consumer: Sales promotion, personal selling

  Assessment criteria

  Assessment criteria - grade 1 and 2

  Excellent (5) - The student shows exceptional and detailed theoretical and conceptual knowledge of the subject area. The student demonstrates an advanced ability to apply theory to real-life situations and expresses ideas that have significant value for implementation. The student shows superior communications skills with critical argumentation.
  Within a team environment, the student contributes to the content extensively, providing new and relevant sources of information and is supportive of others and shows leadership skills. The group delivers the project independently under supervision. The aims of the project are achieved very well and the results are significant. Group communication in oral, written and digital format is fluent, impressive, error free and precise.
  
  Very good (4) - The student shows great theoretical and conceptual knowledge of subject area. Central concepts have been defined very well and the student displays a very good command and understanding of the subject area. The student demonstrates a competent ability to apply theory to real-life situations and the ideas are worth implementing. The student shows superior communications skills. Within a team environment, the student contributes to the content, providing relevant sources of information, and is supportive of others and allows them to participate. The group delivers the project independently under supervision. The aims of the project are achieved well and the results are fairly significant. Group communication in oral, written and digital format is fluent, almost error free and precise.
  
  Good (3) - The student shows theoretical and conceptual knowledge of the subject area at a relatively clear level. Central concepts have been defined fairly well. The student displays a competent command of the subject area. The student shows adequate but general ability to apply theory to real-life situations. The student can communicate effectively. Within a team environment, the student contributes to the content adequately and participates actively in group meetings. The group delivers the project fairly independently under supervision. The aims of the project are achieved and the results have some significance. Group communication in oral, written and digital format is comprehensible and the structure is descriptive.
  
  Satisfactory (2) - The student shows a degree of theoretical and conceptual knowledge of the subject area. Central concepts have been defined satisfactorily. The student has an obvious overall command and understanding of the subject area but fails to show a convincing ability to apply theory to real-life situations. The student has some weaknesses in communication skills. Within a team environment, the student contributes to the content and is a dependable team member. The planning and implementation of the group project including the scheduling have been student-led. The group requires close guidance with basic issues. The aims of the project are achieved rather well. Group communication in oral, written and digital format has some weaknesses. The structure is logical.
  
  Adequate (1) - The student attempts to demonstrate his/her theoretical and conceptual knowledge. Command of the subject area remains unclear. The student fails to show a convincing ability to apply theory to real-life situations or communicate effectively. The planning and implementation of the group project including the scheduling have been only partly student-led. The group requires extensive supervision with many basic issues. The aims of the project have been partially achieved. Group communication in oral, written and digital format has clear weaknesses and the structure is not organised.

  Assessment criteria - grade 3 and 4

  Very good (4) - The student shows great theoretical and conceptual knowledge of subject area. Central concepts have been defined very well and the student displays a very good command and understanding of the subject area. The student demonstrates a competent ability to apply theory to real-life situations and the ideas are worth implementing. The student shows superior communications skills. Within a team environment, the student contributes to the content, providing relevant sources of information, and is supportive of others and allows them to participate. The group delivers the project independently under supervision. The aims of the project are achieved well and the results are fairly significant. Group communication in oral, written and digital format is fluent, almost error free and precise.
  Good (3) - The student shows theoretical and conceptual knowledge of the subject area at a relatively clear level. Central concepts have been defined fairly well. The student displays a competent command of the subject area. The student shows adequate but general ability to apply theory to real-life situations. The student can communicate effectively. Within a team environment, the student contributes to the content adequately and participates actively in group meetings. The group delivers the project fairly independently under supervision. The aims of the project are achieved and the results have some significance. Group communication in oral, written and digital format is comprehensible and the structure is descriptive.

  Assessment criteria - grade 5

  Excellent (5) - The student shows exceptional and detailed theoretical and conceptual knowledge of the subject area. The student demonstrates an advanced ability to apply theory to real-life situations and expresses ideas that have significant value for implementation. The student shows superior communications skills with critical argumentation. Within a team environment, the student contributes to the content extensively, providing new and relevant sources of information and is supportive of others and shows leadership skills. The group delivers the project independently under supervision. The aims of the project are achieved very well and the results are significant. Group communication in oral, written and digital format is fluent, impressive, error free and precise.

  ---

  Language of instruction

  English

  Location and time

  Topics we are covering on this course (please see the weekly schedule from the first lecture slides)
  
  Purpose of Marketing (From 4 P's to 5 C’s)
  Product/Services and their Marketing
  Understanding the Marketing Environment
  Marketing Strategy and Tactics
  Segmenting, Targeting, Positioning
  Marketing Mix
  Customer Insights and Creating Value
  Digital Marketing and Social Media
  Brand, What is it?
  Tourism/Destination Marketing

  Planned learning activities, teaching methods and guidance

  This Marketing Course will be divided into three parts:
  
  1. Theoretical
  2. Practical
  3. Presentations
  
  Part 1.
  We will learn in theory what is marketing. Different theories, different topics and different practices. After this part all students will write a written exam about the Marketing theory. When you have been passing the exam you can continue to the 2. part.
  
  Part 2.
  We will do a small group work to apply your knowledge into the action. This group assignment will be introduced in the course.
  
  Part 3.
  All groups will present their group works. This part is compulsory for all students.
  
  In total we will have 16 x 2,5 hours lectures.
  
  Grading is based on the Groupwork (30 %) and individual assignment (70%)

  Learning materials and recommended literature

  Principles of Marketing; Philip Kotler, Gary Armstrong 2017 edition
  This is Marketing; Seth Godin, 2018
  
  Other materials will be provided by the lecturer.

  Lecturer(s)

  Sunday Olaleye

  Campus

  Main Campus

  Timing

  10.01.2022 - 26.04.2022

  Learning assignments and student workload

  The learning will be completed by:
  
  Group work 40%
  Exam 60%

  Enrollment

  01.11.2021 - 09.01.2022

  Groups

  • ZJA21SMTP
  • MTM21S1

  Alternative learning methods

  This course can be completed completely virtually/individually.
  
  This method contain video lectures and a course work. Please contact the lecture for more information.

  Seats

  0 - 25

  Assessment methods

  Avoin AMK (Open UAS) 3
  Exchange students 5

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face

  Credits

  • 5 cr

  Unit

  School of Business
• Marketing (HMAB0110-3006),
       10.01.2022 – 26.04.2022,  5 cr  (MTM21S1) — Face-to-face +-
  Learning outcomes of the course

  Knowledge and Understanding: This course is designed to provide students with a basic understanding of the fundamental principles of marketing.
   •The student will gain insights into the understanding marketplace, customer needs, designing value-creating marketing strategies, developing the marketing mix that delivers value, satisfaction, engage and build the strong relationship with the customer. For this, the course includes topics such as environmental industry and competitor analysis, consumer behaviour, segmentation, marketing mix elements, and finally, challenges and the prospect of global and sustainable marketing.
   • A particular emphasis has been placed on developing students' understanding of how to create customer value and engagement in a digital and social age. This student will gain knowledge about the changing consumer-marketer relationship in the digital and social age. The students will explore contemporary trends in the marketing landscape, such as consumer-generated marketing.
  
   Practical Skills: Upon completion of the course, a student can
   •Implement fundamental marketing concepts applicable to case companies in the actual situation.
  
   •Competence in identifying problems, suggesting solutions, and making decisions about marketing related issues faced by case companies.

  Prerequisites and co-requisites

  -

  Course contents

  In this course, the student will learn how to create customer value and engagement and manage customer relationships with the use of traditional, digital, and social technologies. We will start by defining marketing and understanding the marketing process. We will learn how to analyze the marketing environment and gain consumer insights into consumer and buyer behaviour. Next, we will learn how to design customer-driven market offerings with the use of traditional marketing methods and a dazzling set of new tools such as the internet, smartphones, tablets, and online and social media. Last but not least, students will be introduced to global and sustainable marketing issues and prospects. Below are the key contents.
   • Creating and capturing customer value and engagement
   • Marketing strategies to build customer engagement, value and relationship
   • Marketing environment and consumer insights
   • Consumer and business market behaviour
   • Value creation using customer-driven marketing strategies
   • Market offering: product, brand and service
   • Developing and managing new market offerings
   • Capturing consumer value: Pricing
   • Delivering value to the customer: Retailing and wholesaling
   • Communicating with the consumer: Integrated marketing communication and advertising
   • Communication with the consumer: Sales promotion, personal selling

  Assessment criteria

  Assessment criteria - grade 1 and 2

  Excellent (5) - The student shows exceptional and detailed theoretical and conceptual knowledge of the subject area. The student demonstrates an advanced ability to apply theory to real-life situations and expresses ideas that have significant value for implementation. The student shows superior communications skills with critical argumentation.
  Within a team environment, the student contributes to the content extensively, providing new and relevant sources of information and is supportive of others and shows leadership skills. The group delivers the project independently under supervision. The aims of the project are achieved very well and the results are significant. Group communication in oral, written and digital format is fluent, impressive, error free and precise.
  
  Very good (4) - The student shows great theoretical and conceptual knowledge of subject area. Central concepts have been defined very well and the student displays a very good command and understanding of the subject area. The student demonstrates a competent ability to apply theory to real-life situations and the ideas are worth implementing. The student shows superior communications skills. Within a team environment, the student contributes to the content, providing relevant sources of information, and is supportive of others and allows them to participate. The group delivers the project independently under supervision. The aims of the project are achieved well and the results are fairly significant. Group communication in oral, written and digital format is fluent, almost error free and precise.
  
  Good (3) - The student shows theoretical and conceptual knowledge of the subject area at a relatively clear level. Central concepts have been defined fairly well. The student displays a competent command of the subject area. The student shows adequate but general ability to apply theory to real-life situations. The student can communicate effectively. Within a team environment, the student contributes to the content adequately and participates actively in group meetings. The group delivers the project fairly independently under supervision. The aims of the project are achieved and the results have some significance. Group communication in oral, written and digital format is comprehensible and the structure is descriptive.
  
  Satisfactory (2) - The student shows a degree of theoretical and conceptual knowledge of the subject area. Central concepts have been defined satisfactorily. The student has an obvious overall command and understanding of the subject area but fails to show a convincing ability to apply theory to real-life situations. The student has some weaknesses in communication skills. Within a team environment, the student contributes to the content and is a dependable team member. The planning and implementation of the group project including the scheduling have been student-led. The group requires close guidance with basic issues. The aims of the project are achieved rather well. Group communication in oral, written and digital format has some weaknesses. The structure is logical.
  
  Adequate (1) - The student attempts to demonstrate his/her theoretical and conceptual knowledge. Command of the subject area remains unclear. The student fails to show a convincing ability to apply theory to real-life situations or communicate effectively. The planning and implementation of the group project including the scheduling have been only partly student-led. The group requires extensive supervision with many basic issues. The aims of the project have been partially achieved. Group communication in oral, written and digital format has clear weaknesses and the structure is not organised.

  Assessment criteria - grade 3 and 4

  Very good (4) - The student shows great theoretical and conceptual knowledge of subject area. Central concepts have been defined very well and the student displays a very good command and understanding of the subject area. The student demonstrates a competent ability to apply theory to real-life situations and the ideas are worth implementing. The student shows superior communications skills. Within a team environment, the student contributes to the content, providing relevant sources of information, and is supportive of others and allows them to participate. The group delivers the project independently under supervision. The aims of the project are achieved well and the results are fairly significant. Group communication in oral, written and digital format is fluent, almost error free and precise.
  Good (3) - The student shows theoretical and conceptual knowledge of the subject area at a relatively clear level. Central concepts have been defined fairly well. The student displays a competent command of the subject area. The student shows adequate but general ability to apply theory to real-life situations. The student can communicate effectively. Within a team environment, the student contributes to the content adequately and participates actively in group meetings. The group delivers the project fairly independently under supervision. The aims of the project are achieved and the results have some significance. Group communication in oral, written and digital format is comprehensible and the structure is descriptive.

  Assessment criteria - grade 5

  Excellent (5) - The student shows exceptional and detailed theoretical and conceptual knowledge of the subject area. The student demonstrates an advanced ability to apply theory to real-life situations and expresses ideas that have significant value for implementation. The student shows superior communications skills with critical argumentation. Within a team environment, the student contributes to the content extensively, providing new and relevant sources of information and is supportive of others and shows leadership skills. The group delivers the project independently under supervision. The aims of the project are achieved very well and the results are significant. Group communication in oral, written and digital format is fluent, impressive, error free and precise.

  ---

  Language of instruction

  English

  Location and time

  Topics we are covering on this course (please see the weekly schedule from the first lecture slides)
  
  Purpose of Marketing (From 4 P's to 5 C’s)
  Product/Services and their Marketing
  Understanding the Marketing Environment
  Marketing Strategy and Tactics
  Segmenting, Targeting, Positioning
  Marketing Mix
  Customer Insights and Creating Value
  Digital Marketing and Social Media
  Brand, What is it?
  Tourism/Destination Marketing

  Planned learning activities, teaching methods and guidance

  This Marketing Course will be divided into three parts:
  
  1. Theoretical
  2. Practical
  3. Presentations
  
  Part 1.
  We will learn in theory what is marketing. Different theories, different topics and different practices. After this part all students will write a written exam about the Marketing theory. When you have been passing the exam you can continue to the 2. part.
  
  Part 2.
  We will do a small group work to apply your knowledge into the action. This group assignment will be introduced in the course.
  
  Part 3.
  All groups will present their group works. This part is compulsory for all students.
  
  In total we will have 16 x 2,5 hours lectures.
  
  Grading is based on the Group work (40 %) and individual exam (60%)

  Learning materials and recommended literature

  Principles of Marketing; Philip Kotler, Gary Armstrong 2017 edition
  This is Marketing; Seth Godin, 2018
  
  Other materials will be provided by the lecturer.

  Lecturer(s)

  Sunday Olaleye

  Campus

  Main Campus

  Timing

  10.01.2022 - 26.04.2022

  Learning assignments and student workload

  The learning will be completed by:
  
  Exam 60%
  Group work 40%

  Enrollment

  01.11.2021 - 09.01.2022

  Groups

  • MTM21S1

  Alternative learning methods

  This course can be completed completely virtually/individually.
  
  This method contain video lectures and a course work. Please contact the lecture for more information.

  Seats

  0 - 25

  Assessment methods

  Avoin AMK (Open UAS) 3
  Exchange students 5

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face

  Credits

  • 5 cr

  Unit

  School of Business
• Management (HMTM0100-3004),
       21.03.2022 – 20.05.2022,  5 cr  (ZJA21SMTP, ...) — Face-to-face +-
  Learning outcomes of the course

  The object of the course
  After completing this course, you will have comprehensive understanding of leadership and management. The purpose is to provoke interest towards leadership and management studies and leadership work.
  
  The learning objectives of the course
  You understand the significance of leadership and management. You are familiar with the basic concepts describing leadership and management and the operation of an organisation. You are familiar with theories of leadership and contemporary leadership trends. You recognise your capabilities and motivation for leadership work. You take responsibility for your own working. You recognise the principles of teamworking.

  Prerequisites and co-requisites

  -

  Course contents

  Development of management theories
  Basic concepts of leadership and management
  Management aspects and perspectives
  Managing organisations and culture
  Contemporary trends of leadership and management
  Own leadership capabilities and motivation
  Teamworking skills

  Assessment criteria

  Assessment criteria - grade 1 and 2

  For the general assessment criteria of the competence generated by the Bachelor of Hospitality Management degree, please see the website of JAMK University of Applied Sciences (www.jamk.fi/english/forstudents/studyguide). The learning outcomes of a course will be assessed in accordance with its learning objectives on the basis of the skills and knowledge and general competences specified in The National and European Quality Management Systems (NQF/EQF, level 6).
  
  Adequate 1
  You understand the significance of leadership and management. You are familiar with the basic concepts describing leadership and management and the operation of an organisation. You are familiar with theories of leadership and contemporary leadership trends. You recognise your capabilities and motivation for leadership work. You take responsibility for your own working. You recognise the principles of teamworking.
  
  Satisfactory 2
  You are able to explain the significance of leadership and management to organisations. You are able to utilise the basic concepts describing leadership and management and the operation of an organisation. You understand theories of leadership and contemporary leadership trends. You understand your capabilities and motivation for leadership work. You are able to work in a team in a collaborative and goal-oriented way.

  Assessment criteria - grade 3 and 4

  Good 3
  You are able to utilise the basic concepts describing leadership and management and the operation of an organisation. You are able to apply theories of leadership and contemporary leadership trends in the assessment of your own management capabilities. You take responsibility for the team’s activities and you know how to organise the team's goal-oriented activities.
  
  Very good 4
  You are able to analyse the basic concepts describing leadership and management and the operation of an organisation and identify connections between them. You are able to analyse theories of leadership and contemporary leadership trends in the assessment of your own management capabilities. You are able to organise the team’s activities and take responsibility for it.

  Assessment criteria - grade 5

  Excellent 5
  You are able to assess the significance of leadership and management for the success of organisations. You are able to question the basic concepts describing leadership and management and the operation of an organisation. You are able to critically analyse your capabilities and motivation for leadership work. You act in a responsible and committed manner in your team. You develop and direct your own actions and those of your team.

  ---

  Language of instruction

  English

  Planned learning activities, teaching methods and guidance

  The course has four themes and related to these themes there will be three tasks/assignments and the final assignment. Learning is supported by introductory lectures, theme-specific study materials and theme discussions in small groups.
  
  Participation to lectures, individual assignments and final assignment have to be carried out to accomplish the course.

  Learning materials and recommended literature

  Buchanan, D.A. & Huczynski, A. 2019. Organizational behaviour. Harlow, England: Pearson.
  Mullins, L. & Christy, G. 2016. Management & organisational behaviour. Pearson. Eleventh edition.

  Lecturer(s)

  Liinamaaria Hakola

  Campus

  Main Campus

  Exam dates and re-exam possibilities

  The theme-specific learning assignments must be completed and returned during the course.
  Group discussions must be attended to in accordance with the course timetable.
  The personal final assignment is scheduled to be returned in May 2022.
  The retake of the final assignment is possible in June 2022.
  A more detailed schedule will be announced at the beginning of the spring term.

  Timing

  21.03.2022 - 20.05.2022

  Learning assignments and student workload

  Lectures and in-class group discussions 30 h
  Independent study, learning tasks/assignments 52 h
  (Group work 25 h)
  Personal Final assignments 28 h
  135 h in total

  Enrollment

  01.11.2021 - 09.01.2022

  Content scheduling

  During the course, theme-specific introductory lectures during classroom sessions, independent study and group discussion and group work will alternate. Final assignment will be completed at the end of the course.

  Groups

  • ZJA21SMTP
  • MTM21S1

  Alternative learning methods

  Accreditation (replacement and inclusion)
  Recognition of prior learning and experience acquired in other ways
  Studification
  More detailed instructions can be found from the Degree Regulations and the Study Guide

  Seats

  0 - 40

  Assessment methods

  The course assessment methods include:
  Self-assessment of own competence
  Assessment of competence, feedback and course grade based on the personal final learning assignment.

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face

  Credits

  • 5 cr

  Unit

  School of Business
• Digital Services in Tourism (MTMW3000-3003),
       01.11.2021 – 17.12.2021,  5 cr  (ZJA21SM, ...) — Face-to-face +-
  Learning outcomes of the course

  The object of the course
  In this course you will gain important skills needed in the digitalizing tourism industry as a business manager.You will gain insight about digital trends and how to utilize these in the tourism industry. After completing this course, you will know how to develop digital services in order to mediate experiences both online and offline.
  
  Course competences
  
  The learning objectives of the course
  You understand the impact of digitalization in tourism and the role of different digital services along the customer journey. You recognize the value of digital services for different customer segments. You have basic knowledge of the user-centred design and evaluation of digital services. You understand how to develop digital services.

  Prerequisites and co-requisites

  Basic knowledge about digitalization in tourism

  Course contents

  The principal contents of this course are (1) Digital services and touchpoints along the customer journey, (2) Customer insight in the digital context, (3) The basics of user-centred design, (4) Digital customer experience, and (5) Analytical evaluation of existing digital services.

  Assessment criteria

  Assessment criteria - grade 1 and 2

  Assessment is based on learning objectives and is both qualitative and quantitative. Assessment is implemented by students (self-assessment), peers, and the teacher. Unless otherwise defined in the curriculum, a course accepted as completed is assessed on the following five-step scale:
  
  0 (Fail) You do not meet the minimum criteria set for the course.
  
  1 (Sufficient) You can describe the impact of digitalization in tourism. You identify the value of digital services. You can explain how to develop digital services.
  
  2 (Satisfactory) You describe the impact of digitalization in tourism. You explain the value of digital services.You illustrate and give examples how to develop digital services.

  Assessment criteria - grade 3 and 4

  3 (Good) You explain the impact of digitalization in tourism. You distinguish the value of different digital services. You can evaluate digital services and produce a plan how to develop them.
  
  4 (Very Good) You can analyze the impact of digitalization in tourism. You can compare the value of digital services for different customer segments. You create a concrete development plan for digital services based on evaluation.

  Assessment criteria - grade 5

  5 (Excellent) You show critical thinking in analyzing the impact of digitalization in tourism. You analyze the value of digital services for different customer segments. You display creativeness in the evaluation process of digital services. You construct a concrete development plan based on evaluation.

  ---

  Language of instruction

  English

  Planned learning activities, teaching methods and guidance

  Lectures, independent studies and assignments, project work including research and development plan.

  Learning materials and recommended literature

  Benckendorff, P., Sheldon, P., Xiang, Z. 2019. Tourism Information Technology. 3rd Edition. CABI Publishing.
  Smashing Magazine & Traynor, D. 2012. User experience design. Freiburg, Germany: Smashing Media GmbH.
  The digital roadmap for tourism in Finland
  Course material

  Lecturer(s)

  Susanna Riekkinen

  Working life cooperation

  Course includes various visiting industry specialists
  Student does a development plan for a tourism/hospitality company.

  Campus

  Main Campus

  Exam dates and re-exam possibilities

  No exam

  Internationality

  Course content includes international case examples from tourism industry.
  Project work can be done for an international tourism company.

  Timing

  01.11.2021 - 17.12.2021

  Learning assignments and student workload

  Total workload (135h)
  Lectures/video lectures 25h
  Project work 40h
  Independent studies, including reading & assignments 70h

  Enrollment

  02.08.2021 - 05.09.2021

  Content scheduling

  Content is divided into modules that include assignments.

  Groups

  • ZJA21SM
  • MTM19S1
  • MTM21VS

  Seats

  0 - 40

  Assessment methods

  Open UAS 5 (included in the total capacity)
  Exchange students: 5 (included in the total capacity)

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face

  Credits

  • 5 cr

  Unit

  School of Business
• Future trends in tourism (MMTI2100-3002),
       30.08.2021 – 29.10.2021,  5 cr  (ZJA21SM, ...) — Face-to-face +-
  Learning outcomes of the course

  The students
  
  -Recognizes changes in global environment and its effects to tourism -Recognizes weak signals effecting tourism
  - Recognize methods to foresee in tourism
  - Recognize new business opportunities based on future consumer needs, the resources of the business environment, and the competitive situation

  Prerequisites and co-requisites

  Student understands basics of global mega trends and tourism trends
  -scope of tourism industry
  - meaning of innovation for companies
  -themes of sustainability
  - technology change as a phenomenom

  Course contents

  Tourism trends
  Weak signals
  Anticipation
  Scenario toolkit

  Assessment criteria

  Assessment criteria - grade 1 and 2

  Assessment is based on learning objectives and is both qualitative and quantitative. A course accepted as completed is assessed on the following five-step scale:
  
  5 (Excellent) The student analyzes the concepts related to future trends in tourism. The student compares multiple perspectives in content matter and displays creativeness in exercises. The student can evaluate critically topics in global and national levels.
  
  4 (Very Good) The student can analyze the concepts related to future trends in tourism. The student compares multiple perspectives in content matter. The student can evaluate topics in global and national levels.
  
  3 (Good) The student illustrates the concepts related to future trends in tourism. The student demonstrates multiple perspectives in content matter. The student differentiates topics in global and national levels.
  
  2 (Satisfactory) The student understands the concepts and special characteristics related to future trends in tourism. The student can explain multiple perspectives in content matter. The student can give examples on topics in global and national levels.
  
  1 (Sufficient) The student can define concepts related to future trends in tourism. The student understands multiple perspectives in content matter. The student identifies topics in global and national levels.
  
  If the student does not meet the minimum criteria set for the course, the grade is 0 (Fail).

  Assessment criteria - grade 3 and 4

  3 (Good) You can illustrate the concepts and phenomena related to future trends in tourism. You demonstrates multiple perspectives in content matter, and you are able to apply methods in tourism future scenarios. You differentiate topics in global and national levels.
  
  4 (Very Good) You can analyze the concepts and phenomena related to future trends in tourism. You compare multiple perspectives in content matter, and you are able to apply methods in tourism future scenarios. You can evaluate topics in global and national levels.

  Assessment criteria - grade 5

  5 (Excellent) You can analyze the concepts and phenomena related to future trends in tourism. You can analyze multiple perspectives in content matter, and you are able to apply methods in tourism future scenarios. You are able to display creativeness in your performance. You can evaluate critically topics in global and national levels.

  ---

  Language of instruction

  English

  Planned learning activities, teaching methods and guidance

  Online and offline lectures and supervision.

  Learning materials and recommended literature

  All materials will be provided by the lecutrers in the course (Moodle).

  Lecturer(s)

  Heidi Luck, Susanna Riekkinen

  Campus

  Main Campus

  Exam dates and re-exam possibilities

  No exam. The course will be completed by different assignments.

  Timing

  30.08.2021 - 29.10.2021

  Learning assignments and student workload

  In total student work 135 hours.
  
  F2F learning:
  Lectures /guidance 20%
  Individual Learning 50%
  Groupwork 30%
  
  If completed individually/virtually:
  Individual learning 50%
  Assingment 50%

  Enrollment

  02.08.2021 - 05.09.2021

  Groups

  • ZJA21SM
  • MTM19S1
  • MTM21VS

  Alternative learning methods

  You can complete this course individually (virtually) or participating the guidance in the class (f2f).

  Seats

  0 - 40

  Assessment methods

  Open UAS 5 (included in the total capacity)
  Exchange students: 5 (included in the total capacity)

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face

  Credits

  • 5 cr

  Unit

  School of Business
• Service Design (MTMW3100-3001),
       13.09.2021 – 17.12.2021,  10 cr  (ZJA21SM, ...) — Face-to-face +-
  Learning outcomes of the course

  Student knows the different stages of the service design process as well as the relevant research and development tools related to it. He/she is able to design innovative service offerings that provide story-driven, meaningful experiences.
  He/she is able to evaluate the usability and value generation of the service product, and has the ability to link it to the company brand. He/she is willing to improve his/her creative ability and innovate customer-oriented services. He/she can operate in a project as a committed team member.

  Prerequisites and co-requisites

  Student understands the elements in tourism management. He/she can evaluate the profitability and customer-oriented nature of tourism services.

  Course contents

  Project work
  Service design process
  Tools for service design and innovation
  Creative methods

  Assessment criteria

  Assessment criteria - grade 1 and 2

  5 (Excellent)
  Student can manage service design process and develop business according to it. The student is able to evaluate success factors and business opportunities. Student uses innovative approach to develop case business. He/she works responsibly and is able to anticipate problems related to the project and its result. He/she can manage projects and utilize the competence of the team optimally.
  4 (Very good) Student can manage the service design process and is able to use tools in innovative way. The student is able to evaluate the success factors and business innovations. He/she is able to determine creative and responsible solutions to problems. He/she can manage projects responsibly. He/she is able to improve his/her creative ability.
  3 (Good)
  Student understands the service design process and is able to use the tools comprehensively. The student is able to evaluate the success factors, and innovation business opportunities. He/she is competent in project work and works effectively towards meeting the project goals. He/she is able to improve his/her creative ability
  2 (Satisfactory)
  The student recognises the service design process and is able to utilise the basic tools. He/she is able to evaluate the success factors involved with products. He/she can work in a project with a team and takes care of his/her duties. He/she can identify what interferes with his/her creative ability.
  1 (Adequate)
  Student recognises the service design process. The student is able to evaluate the customer-centric nature of products. The student works in a project but does not meet the goals.
  
  If the student does not meet the minimum criteria set for the course, the grade is 0 (Fail).

  Assessment criteria - grade 3 and 4

  3 (Good) Student understands the service design process and is able to use the tools comprehensively. The student is able to evaluate the success factors, and innovation business opportunities. He/she is competent in project work and works effectively towards meeting the project goals. He/she is able to improve his/her creative ability
  
  4 (Very good) Student can manage the service design process and is able to use tools in innovative way. The student is able to evaluate the success factors and business innovations. He/she is able to determine creative and responsible solutions to problems. He/she can manage projects responsibly. He/she is able to improve his/her creative ability.

  Assessment criteria - grade 5

  5 (Excellent) Student can manage service design process and develop business according to it. The student is able to evaluate success factors and business opportunities. Student uses innovative approach to develop case business. He/she works responsibly and is able to anticipate problems related to the project and its result. He/she can manage projects and utilize the competence of the team optimally.

  ---

  Language of instruction

  English

  Location and time

  13.09.2021 - 17.12.2021
  Learning platform: Moodle

  Planned learning activities, teaching methods and guidance

  Lectures
  Independent studies and assignments
  Project work

  Learning materials and recommended literature

  Stickdorn, Mark. 2011. This is service design thinking : basics, tools, cases. (e-book available)
  Course material

  Lecturer(s)

  Susanna Nuijanmaa, Susanna Riekkinen

  Working life cooperation

  Project work/service design process is done for hospitality industry companies
  Visiting lectures, guest speakers

  Campus

  Main Campus

  Exam dates and re-exam possibilities

  No exam

  Timing

  13.09.2021 - 17.12.2021

  Learning assignments and student workload

  Total 270 hours

  Enrollment

  02.08.2021 - 05.09.2021

  Content scheduling

  Project management
  Service Design Process

  Groups

  • ZJA21SM
  • MTM19S1
  • MTM21VS

  Seats

  0 - 40

  Assessment methods

  Guiding feedback, developmental evaluation
  Peer feedback, peer review
  Self-assessment
  
  Open UAS 5
  Exchange students: 5 (included in the total capacity)

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face

  Credits

  • 10 cr

  Unit

  School of Business
• Responsible Business Planning (MTMW3200-3001),
       10.01.2022 – 17.03.2022,  5 cr  (MTM19S1) — Face-to-face, Online learning +-
  Learning outcomes of the course

  The student knows different concepts of business planning.
  He/she understands the logic and process of business planning.
  The student is able to apply the knowledge into practice in creating a business plan.

  Prerequisites and co-requisites

  Understanding the basics of business functions

  Course contents

  Strategic thinking
  Strategic business areas
  Innovation and new business creation
  Business models and concepts
  Process and tools of business planning
  Market research
  Business finance
  Operational management systems in enterprises
  Responsible business
  Business development services for new entrepreneurs

  Assessment criteria

  Assessment criteria - grade 1 and 2

  The general criteria of the competences that the Bachelor's Degrees awarded by Finnish Universities of Applied Sciences provide can be found on JAMK's web pages. The learning outcomes of individual courses are assessed in relation to the objectives of the course concerned. Assessment is based on knowledge, skills and competence in accordance with the National and European Qualifications Framework, level 6.
  
  Assessment methods are based on learning objectives.
  
  Unless otherwise defined in the curriculum, a course accepted as completed is assessed on the following five-step scale:
  
  5 (Excellent) The student can critisize different concepts of business planning and develop the logic and process of business planning. The student evaluates multiple perspectives in creating a business plan. The student creates a realistic yet innovative business plan which is based on proper market research.
  
  4 (Very Good) The student can compare different concepts of business planning and evaluate the logic and process of business planning. The student demonstrates multiple perspectives in creating a business plan. The student is able to apply the knowledge into practice in producing a realistic yet innovative business plan which is based on proper market research.
  
  3 (Good) The student can explain different concepts of business planning and demonstrate logic and process of business planning. The student demonstrates multiple perspectives in creating a business plan which is based on market research. The student is able to analyze business planning process.
  
  2 (Satisfactory) The student understands different concepts of business planning and the logic and process of business planning. The student applies the knowledge into practice in creating a business plan.
  
  1 (Sufficient) A student knows different concepts of business planning, and understands the logic and process of business planning. A student is able to apply the knowledge into practice in creating a business plan.
  
  If the student does not meet the minimum criteria set for the course, the grade is 0 (Fail).

  Assessment criteria - grade 3 and 4

  3 (Good) You can explain the difference on the concepts, services and business level, and demonstrate the logic in processing a new business. You can demonstrate multiple perspectives in creating a business plan on responsible tourism markets. You are able to analyze the sustainability balance in a business concept.
  
  4 (Very Good) You can compare different concepts and its services and evaluate the logic in processing a new business. You can demonstrate and argue for multiple perspectives in creating a business plan on responsible tourism markets. You are able to approach critically and innovative way the practice- and responsibility-oriented and business plan.

  Assessment criteria - grade 5

  5 (Excellent) You can critically analyze the different concepts and its services and evaluate the logic in processing a new business. You can demonstrate and evaluate multiple perspectives in creating a business plan on responsible tourism markets. You are able to make a critical, innovative yet a realistic business plan, which demonstrates a balanced in responsibility matter.

  ---

  Language of instruction

  English

  Planned learning activities, teaching methods and guidance

  This course is implemented face to face. Methods of teaching and learning used in the implementation:
  * lectures
  * project-based learning
  * group discussions
  * peer-to-peer mentoring and feedback

  Learning materials and recommended literature

  Alhabeeb, M. J.. Entrepreneurial Finance : Fundamentals of Financial Planning and Management for Small Business, John Wiley & Sons, Incorporated, 2015. ProQuest Ebook Central, https://ebookcentral.proquest.com/lib/jypoly-ebooks/detail.action?docID=1895545.
  
  Cramer, Jacqueline. Corporate Social Responsibility and Globalisation : An Action Plan for Business, Taylor & Francis Group, 2006. ProQuest Ebook Central, https://ebookcentral.proquest.com/lib/jypoly-ebooks/detail.action?docID=1741626.
  
  Paley, Norton. Successful Business Planning : Energising Your Companys Potential, Thorogood Publishing, 2004. ProQuest Ebook Central, https://ebookcentral.proquest.com/lib/jypoly-ebooks/detail.action?docID=309026.
  
  Other ​material agreed on during the course.

  Lecturer(s)

  Tomi Hiltunen, Petra Blinnikka

  Working life cooperation

  The course offers a variety of tools which can be useful in the future working life. The students will develop crucial skills related to business planning, project management and time management.
  
  Students' building of local networks within entrepreneurship is supported with visit to the Start-up Factory in Jyväskylä.

  Campus

  Main Campus

  Timing

  10.01.2022 - 17.03.2022

  Learning assignments and student workload

  Contact lessons 30 h
  Virtual learning 30 h
  Independent studying and group work 75 h
  Total 135 h

  Enrollment

  01.11.2021 - 09.01.2022

  Groups

  • MTM19S1

  Alternative learning methods

  You have the right to apply for recognition of your studies if you have prior learning (e.g. university studies completed elsewhere) that can be accredited towards the degree you are currently completing.
  
  The recognition of prior learning is possible in three primary ways: accreditation (replacement or inclusion), recognition of informal learning and studification. More precise info: JAMK Degree Regulations, section 17.

  Seats

  0 - 40

  Assessment methods

  Group work | students create a responsible business plan in a form of visualized report.

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face, Online learning

  Share of R&D studies

  2 cr

  Share of virtual studies

  1 cr

  Credits

  • 5 cr

  Unit

  School of Business
• Destination Management (MMTI3100-3003),
       14.02.2022 – 22.04.2022,  5 cr  (MTM22VK, ...) — Face-to-face, Online learning +-
  Learning outcomes of the course

  The students knows what means responsible tourism destination and its management, how are the companies and other stakeholders involved in the tourism management ecosystem.
  The student recognizes the value of historic, geographic and cultural attractions, and services in tourism.
  The student knows how and why tourists make particular destination choices.
  The student identifies the strategic challenges and opportunities for tourism destinations.
  The student is able to conduct a research on a destination and networks, and make recommendations to practitioners.

  Prerequisites and co-requisites

  Knowledge of tourism as an industry and business

  Course contents

  Responsible tourism planning
  Overtourism
  Destination analysis
  Market research
  Destination management system
  Tourism ecosystem
  Stakeholders
  Networking

  Assessment criteria

  Assessment criteria - grade 1 and 2

  The general criteria of the competences that the Bachelor's Degrees awarded by Finnish Universities of Applied Sciences provide can be found on JAMK's web pages. The learning outcomes of individual courses are assessed in relation to the objectives of the course concerned. Assessment is based on knowledge, skills and competence in accordance with the National and European Qualifications Framework, level 6
  
  Assessment methods are based on learning objectives.
  A course accepted as completed is assessed on the following five-step scale:
  
  2 (Satisfactory) A student identifies different concepts and circumstances of tourism destination planning and value creation. The student demonstrates the stakeholder involvement in the ecosystem. A student is able to apply the knowledge into practice in creating a destination analysis and plan.
  
  1 (Sufficient) A student knows different concepts and circumstances of tourism destination planning and value creation. The student understands the stakeholder involvement in the ecosystem. A student is able to apply the knowledge into practice in creating a destination analysis and plan.
  
  If the student does not meet the minimum criteria set for the course, the grade is 0 (Fail).

  Assessment criteria - grade 3 and 4

  3 (Good) You illustrate different concepts and circumstances of tourism in destination planning and value creation. You demonstrate responsible stakeholder involvement in the ecosystem. You are able to classify a destination analysis and plan both in research based theory and practice.
  
  4 (Very Good) You use different concepts and circumstances of tourism in destination planning and value creation. You distinguish the responsible stakeholder involvement in the ecosystem from the conflicted actors. You are able to defend your theory- and practice-based destination analysis and plan.

  Assessment criteria - grade 5

  5 (Excellent) You can critically argue for the concepts and circumstances used in responsible tourism destination planning and value creation. You can design with arguments the stakeholder involvement being more responsible in the ecosystem. You are able to create a critical and innovative approach in your theory- and practice-based destination analysis and plan.

  ---

  Language of instruction

  English

  Location and time

  Study tour 7.-13.3.2022

  Planned learning activities, teaching methods and guidance

  lectures
  group discussions
  presentations
  analysis assignment
  peer evaluation
  self-assessment

  Learning materials and recommended literature

  Mason, P. 2016 (3rd edition). Tourism impacts, planning and management. Routledge.
  Other materials provided by the lecturer of the course

  Lecturer(s)

  Suvi Ahonen, Minna Tunkkari-Eskelinen

  Campus

  Main Campus

  Internationality

  International lecturers online
  International trade fair and destination study tour

  Timing

  14.02.2022 - 22.04.2022

  Learning assignments and student workload

  Lectures 35 h (incl.presentations of the study tour)
  Assignments and self study 100 h (incl.study tour)

  Enrollment

  01.11.2021 - 28.02.2022

  Groups

  • MTM22VK
  • MTM19S1
  • ZJA22KM

  Seats

  0 - 40

  Assessment methods

  Open University students 3
  Exchange students 15
  Study tour ITB-Berlin

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face, Online learning

  Share of R&D studies

  2 cr

  Share of virtual studies

  2 cr

  Credits

  • 5 cr

  Unit

  School of Business
• Special Issues of Strategic Management (MZMB0320-3001),
       21.03.2022 – 20.05.2022,  5 cr  (MTM22VK, ...) — Face-to-face, Online learning +-
  Learning outcomes of the course

  The student knows current perspectives in strategic management.
  He/she understands the meaning of ethicality, diversity and responsibility in strategic management.
  The student is able to apply practical solutions in responsibility communications.

  Prerequisites and co-requisites

  Basic business understanding. Basics of tourism.

  Course contents

  Responsibility communications
  Ethical management
  Diversity management
  Yearly changing current theme (for example accessibility, luxury tourism etc.)

  Assessment criteria

  Assessment criteria - grade 1 and 2

  The general criteria of the competences that the Bachelor's Degrees awarded by Finnish Universities of Applied Sciences provide can be found on JAMK's web pages. The learning outcomes of individual courses are assessed in relation to the objectives of the course concerned. Assessment is based on knowledge, skills and competence in accordance with the National and European Qualifications Framework, level 6.
  
  Assessment methods are based on learning objectives.
  
  Unless otherwise defined in the curriculum, a course accepted as completed is assessed on the following five-step scale:
  
  
  1 (Sufficient) The student identifies different current perspectives in strategic management. The student understands the meaning of ethicality, diversity and responsibility in strategic management. The student applies practical solutions in responsibility communications into practice.
  
  2 (Satisfactory) The student understands different current perspectives in strategic management. The student can explain the meaning of ethicality, diversity and responsibility in strategic management. The student applies practical solutions in responsibility communications into practice.
  
  If the student does not meet the minimum criteria set for the course, the grade is 0 (Fail).

  Assessment criteria - grade 3 and 4

  3 (Good) The student can explain different current perspectives in strategic management. The student demonstrates the meaning of ethicality, diversity and responsibility in strategic management. The student applies practical solutions in responsibility communications into practice and is able to analyze the solutions.
  
  4 (Very Good) The student can current perspectives in strategic management. The student evaluates the meaning of ethicality, diversity and responsibility in strategic management. The student applies practical solutions in responsibility communications into practice and is able to analyze and compare chosen solutions.

  Assessment criteria - grade 5

  5 (Excellent) The student can critisize current perspectives in strategic management. The student evaluates the meaning of ethicality, diversity and responsibility in strategic management. The student applies practical solutions in responsibility communications into practice and is able to analyze and compare chosen solutions. The student creates new practical solutions in responsibility communications.

  ---

  Language of instruction

  English

  Location and time

  The course starts on Thursday 24th March
  Lectures and group discussions

  Planned learning activities, teaching methods and guidance

  Group discussions
  Self-study
  Lectures
  Learning Diary

  Learning materials and recommended literature

  Journal articles

  Lecturer(s)

  Petra Blinnikka, Minna Tunkkari-Eskelinen

  Campus

  Main Campus

  Internationality

  International online visitors

  Timing

  21.03.2022 - 20.05.2022

  Learning assignments and student workload

  Self-study 70 h
  Group discussions 30 h
  Lectures 35 h

  Enrollment

  01.11.2021 - 28.02.2022

  Content scheduling

  Lectures on weeks 12-19

  Groups

  • MTM22VK
  • MTM19S1
  • ZJA22KM

  Seats

  0 - 40

  Assessment methods

  Open UAS: 5 (included in the total capacity)
  Exchange: 5 (included in the total capacity)

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face, Online learning

  Share of R&D studies

  2 cr

  Share of virtual studies

  2 cr

  Credits

  • 5 cr

  Unit

  School of Business
• Tourism Service Systems (MTMW2000-3005),
       30.08.2021 – 29.10.2021,  5 cr  (ZJA21SM, ...) — Face-to-face +-
  Learning outcomes of the course

  He/she is able to utilize his/her service competence in the analysis and development of companies’ service systems.
  
  The student masters the theory of different sectors in a company’s service system: service product, service production system, service culture and service quality.
  
  She/he is able to analyze and develop service systems of tourism companies, and the service system’s value generation in a customer-oriented and profitable way.
  
  The student can recognize critical points in service operations. She/he understands the significance of core and support processes in terms of the quality and profitability of service. She/he recognizes factors affecting service quality and is able to measure and develop it.

  Prerequisites and co-requisites

  Basics in services

  Course contents

  • The sectors of the service system in tourism companies and their impact on each other
  • Value generation in service system
  • Augmented service product
  • Service processes and their visualization
  • Service quality
  • Service culture
  • Analyzing and measuring

  Assessment criteria

  Assessment criteria - grade 1 and 2

  1 (Sufficient)
  The student knows the concepts related to service systems and process thinking. The student recognises the different components of the service system and its core and support processes and can assess their quality from the perspective of customers in a restricted manner. She/he knows the basics in service quality thinking.
  
  2 (Satisfactory)
  The student masters the concepts related to service systems and process thinking. He/she recognises the different components of the service system and its core and support processes and can assess the quality of different components from the perspectives of the company and customer in a restricted manner. She/he understands the service quality thinking.

  Assessment criteria - grade 3 and 4

  3 (Good) The student has internalized the concepts related to service systems and process thinking. He/she can describe service systems as well as core and support processes in an extensive manner. He/she can analyze and develop the quality of service systems from the perspective of the company and customer. He/she understands the economic significance of developing services. She/he understands the service quality thinking and can apply it in service management.
  4 (Very Good) The student has internalized the concepts related to service systems and process thinking. He/she can analyze and develop the value generation of service systems as well as the efficiency of core and support processes. She/he understands well the service quality thinking and can apply it in comprehensive way in service management.

  Assessment criteria - grade 5

  5 (Excellent) The student has internalized the concepts related to service systems and process thinking. He/she can analyze and develop innovative service systems as well as the related core and support processes. He/she uses service process tools in a creative and efficient way. She/he has assimilated the service quality thinking and can apply it in comprehensive way in service management.

  ---

  Language of instruction

  English

  Planned learning activities, teaching methods and guidance

  Lectures
  individual assignments
  group assignments
  in-class case studies
  guest speeches/lectures by business practitionaires

  Learning materials and recommended literature

  Johnston R., Clark G., Shulver M. 2021. Service Operations Management. Pearsons Educational Ltd. (e-book available)
  Grönroos Christian. 2001. Service Management and Marketing. John Wiley & Sons Ltd.

  Lecturer(s)

  Susanna Nuijanmaa, Susanna Riekkinen

  Working life cooperation

  Guest speakers, case examples

  Campus

  Main Campus

  Timing

  30.08.2021 - 29.10.2021

  Learning assignments and student workload

  Lectures 48 h
  assignments 30 h
  individual studying 37 h
  exam 20 h
  Total 135 h

  Enrollment

  02.08.2021 - 05.09.2021

  Groups

  • ZJA21SM
  • MTM20S1
  • MTM21VS

  Seats

  0 - 45

  Assessment methods

  Open UAS: 5 (included in the total capacity)
  Exchange students 5 (included in the total capacity)

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face

  Credits

  • 5 cr

  Unit

  School of Business
• Marketing Management (MTMW2410-3003),
       30.08.2021 – 29.10.2021,  5 cr  (MTM20S1, ...) — Face-to-face, Online learning +-
  Learning outcomes of the course

  Student understand the significance of the integrated marketing communication and can apply the theoretical knowledge in marketing planning. She/he understands the meaning of the digitalization in tourism marketing and need for relevant follow-up systems.
  
  Student knows the brand strategy theories, models and concepts and understands their relevance in practice. Student understands the meaning of the brand in making the intangible tourism service tangible. She/he understands the meaning of customer intelligence in developing brand strategies

  Prerequisites and co-requisites

  Student knows the basics of marketing, accounting and management.

  Course contents

  - marketing intelligence
  - marketing communication planning
  - marketing follow-up systems
  - concepts of brand and brand equity
  - integrated marketing communication in relation to brand building
  - Ethical issues

  Assessment criteria

  Assessment criteria - grade 1 and 2

  Excellent 5: The student demonstrates a holistic, critical and analytical understanding and ability to apply in terms of the abovementioned learning objectives.
  
  Very good 4: The student demonstrates a nearly holistic, critical and analytical understanding and ability to apply in terms of the abovementioned learning objectives.
  
  Good 3: The student demonstrates a somewhat holistic and analytical understanding and ability to apply in terms of the abovementioned learning objectives.
  
  Satisfactory 2: The student demonstrates under guidance an understanding of the abovementioned learning objectives. Application is satisfactory.
  
  Adequate 1: The student demonstrates under guidance an understanding of the abovementioned learning objectives, but the application is found lacking.
  
  If the student does not meet the minimum criteria set for the course, the grade is 0 (Fail).

  Assessment criteria - grade 3 and 4

  Good 3: The student demonstrates a somewhat holistic and analytical understanding and ability to apply in terms of the learning objectives.
  Very good 4: The student demonstrates a nearly holistic, critical and analytical understanding and ability to apply in terms of the learning objectives.

  Assessment criteria - grade 5

  Excellent 5: The student demonstrates a holistic, critical and analytical understanding and ability to apply in terms of the learning objectives.

  ---

  Language of instruction

  English

  Planned learning activities, teaching methods and guidance

  F2F Lecturing (if Covid-19 allows us to do so)
  Online studying
  Group Assignment
  Individual Learning

  Learning materials and recommended literature

  The lecturer will provide all materials to the course in Moodle.

  Lecturer(s)

  Heidi Luck

  Campus

  Main Campus

  Exam dates and re-exam possibilities

  No exam. The assignments will be decided later.

  Timing

  30.08.2021 - 29.10.2021

  Learning assignments and student workload

  In total 135 h
  
  Lectures 20%Individual Learning 30%Groupwork 30%Learning Diary 20%

  Enrollment

  02.08.2021 - 05.09.2021

  Groups

  • MTM20S1
  • MTM21VS

  Alternative learning methods

  There is a possibility to complete this course completely virtually
  or participating to the lecturing and completing the course assingments

  Seats

  0 - 50

  Assessment methods

  Open UAS: 5 (included in the total capacity)
  Exchange: 5 (included in the total capacity)

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face, Online learning

  Share of virtual studies

  1 cr

  Credits

  • 5 cr

  Unit

  School of Business
• Event Management (MMTE0210-3009),
       30.08.2021 – 29.10.2021,  5 cr  (ZJA21SM, ...) — Face-to-face +-
  Learning outcomes of the course

  The object of the course
  Events is a dynamic, exciting business sector that is growing both nationally and internationally. In this course, you will gain knowledge how to manage events professionally. After completing this course, you have learned the meaning of the event production process and the significance of events in the service and hospitality industry. This is your first step in developing as an event specialist.
  
  Course competences
  MTMCU Customerships
  MTMNE Networks
  MTMPT Profitable Tourism Business
  MTMRE Responsibility
  MTMTI Tourism Industry
  
  The learning objectives of the course
  You understand the significance of the events from the national and international perspective. You know key actors and services in the event production process. You can describe critical success factors in event management. You can identify and plan different phases in events. You know how to make responsible choices in event planning.

  Prerequisites and co-requisites

  You understand the concepts related to service operations and has basic customer competence. You understand how the tourism industry has developed and what it comprises in Finland and abroad. You understand the general concepts and phenomena related to tourism as well as the principles of responsible tourism.

  Course contents

  The principal contents of this course are (1) Structure of the event business sector, (2) Event production process and phases, (3) Ecological and socio-cultural responsibility, (4) Event financial management.

  Assessment criteria

  Assessment criteria - grade 1 and 2

  Assessment is based on learning objectives and is both qualitative and quantitative. Assessment is implemented by students (self-assessment), peers, and the teacher.
  
  0 (Fail) You are unable to achieve the minimum objectives of the course.
  
  1 (Sufficient) You can define the concepts related to events. You identify the significance of events in global and national levels. You can describe the event production process and management.
  
  2 (Satisfactory) You explain the concepts and special characteristics related to events. You can describe the significance of events in global and national levels. You explain the event production process and critical management factors.

  Assessment criteria - grade 3 and 4

  3 (Good) You explain the concepts and special characteristics related to events. You describe and give examples about the significance of events in global and national levels. You can discuss the event production process and highlight important management factors.
  
  4 (Very Good) You categorize the concepts and special characteristics related to events. You evaluate the significance of events in global and national levels. You discuss the event production process and analyze important management factors.

  Assessment criteria - grade 5

  5 (Excellent) You can analyze the concepts and special characteristics related to events. You evaluate the significance of events in global and national levels from multiple perspectives. You show critical thinking in the evaluation of the event production process and important management factors.

  ---

  Language of instruction

  English

  Location and time

  Monday 13.15-16.30 Classroom R35G301
  Thursday 8.00-9.30 Classroom R35F207
  Rajakatu Campus
  
  
  Schedule and Topics:
  30.8. Introduction to the course and dividing the groups
  2.9. Group work planning (no contact lecture)
  6.9. Introduction to Events / Types of Events
  9.9. Planning the Events (Pre-Present-Post, Target Group, Venue)
  13.9. Content and Concept Design of the Event (+ Mr. Julius Meriläinen video greetings)
  16.9. Event Production with Ms. Linda Mankki
  20.9. Legal and Financial aspects of Events (+Ms. Jenni Roivas video greetings)
  23.9.. Guest lecture from the Event Industry with Mr Jani Fagerroos
  27.9. Security and Safety of the Events with Mr. Janne Mönkkönen
  30.9. Marketing the Events & Customer Journey
  4.10. Finalising the course assignment
  7.10. Presentations
  11.10. Presentations
  14.10. Presentations
  18. & 21.10. Autumn holiday, no contact
  25.10. Outro (no compulsory, join if you want)

  Planned learning activities, teaching methods and guidance

  *Please note, due to Covid-19 the students are required to use mask in the classroom. If this is not possible there is a possibility to complete the course remotely/independently. Thank you for your understanding.
  
  Method of learning:
  
  There are two ways of completing the course. Face 2 face at the classroom or completely remotely/independently.
  
  The course schedule is planned for the face 2 face method.
  
  The independent studies only have the final deadline for the assignments. Please see them at Moodle.
  
  The course will be arranged by the flipped learning method.
  
  One of the most exciting advancements in the modern classroom is flipped learning. It hinges on the idea that students learn more effectively by using class time for small group activities and individual attention. Teachers then assign students lecture materials and presentations to be viewed at home or outside of the classroom day, prioritizing active learning.
  
  “Less ‘sit and listen’ equals more ‘do and learn’ — and the flipped model is making class time more enjoyable, productive and engaging for students and teachers.” — The Flipped Institute
  
  http://www.flippedlearning.fi/p/kaanteinen-oppiminen_12.html
  
  So your job is to listen/watch the theoretical lectures at home and we will work with your group works and learning diaries at the classroom. Therefor you can watch the theoretical lectures where ever you want in your own time (before the next lecture) and then you will always have a guidance to do your assignments during the contact lectures. This also makes the group work easier as there is dedicated time reserved to this on your study schedules. 3

  Learning materials and recommended literature

  The materials will be provided by the lecturer.

  Lecturer(s)

  Heidi Luck

  Campus

  Main Campus

  Timing

  30.08.2021 - 29.10.2021

  Enrollment

  02.08.2021 - 05.09.2021

  Groups

  • ZJA21SM
  • HBI19S1
  • HBI21VSLV
  • HBI21VKK
  • HBI21VSN
  • MTM20S1
  • MTM19S1
  • MTM21VS

  Alternative learning methods

  There is a possibility to complete this course completely remotely/independently. Please see the instructions from the Moodle.

  Seats

  0 - 40

  Assessment methods

  Open UAS 5 (included in the total capacity)
  Exchange students: 5 (included in the total capacity)

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face

  Credits

  • 5 cr

  Unit

  School of Business
• Hotel management (MWTE0310-3009),
       01.11.2021 – 17.12.2021,  5 cr  (ZJA21SM, ...) — Face-to-face +-
  Learning outcomes of the course

  Student understands the structure and earnings logic in the hotel industry both at national and international level. She/he masters the core process of the hotel company. She/he can apply the potential of technology to manage accommodation processes and customerships. Student can design customer oriented accommodation services.

  Prerequisites and co-requisites

  The student understands the concepts related to service operations. The student understands the general concepts and phenomena related to tourism.

  Course contents

  •business prospects nationally and internationally
  •planning and developing the core process in hotels
  •mastery of technology in hotel services
  •service development in hotels

  Assessment criteria

  Assessment criteria - grade 1 and 2

  Excellent 5: The student demonstrates a holistic, critical and analytical understanding in terms of the abovementioned learning objectives.
  
  Very good 4: The student demonstrates an analytical understanding in terms of the abovementioned learning objectives.
  
  Good 3: The student demonstrates a somewhat holistic and analytical understanding and application in terms of the abovementioned learning objectives.
  
  Satisfactory 2: The student demonstrates under guidance an understanding of the application of the abovementioned learning objectives.
  
  Adequate 1: The student shows an understanding of the abovementioned learning objectives, but the application is found lacking.
  
  If the student does not meet the minimum criteria set for the course, the grade is 0 (Fail).

  Assessment criteria - grade 3 and 4

  Good 3: The student demonstrates a somewhat holistic and analytical understanding and application in terms of the learning objectives
  Very good 4: The student demonstrates an analytical understanding in terms of the learning objectives.

  Assessment criteria - grade 5

  Excellent 5: The student demonstrates a holistic, critical and analytical understanding in terms of the learning objectives.

  ---

  Language of instruction

  English

  Planned learning activities, teaching methods and guidance

  Contact lectures
  Individual and group assignments
  Company visits and visitors

  Learning materials and recommended literature

  Wood Raoy C.(edit.). 2018. Hotel accommodation management. Abingdo.
  
  Other materials specified by the teacher

  Lecturer(s)

  Susanna Nuijanmaa

  Working life cooperation

  Company visits
  Visitors in class

  Campus

  Main Campus

  Timing

  01.11.2021 - 17.12.2021

  Learning assignments and student workload

  Lectures 48
  Individual studying 77
  Group work 10
  Total 135

  Enrollment

  02.08.2021 - 05.09.2021

  Groups

  • ZJA21SM
  • HBI19S1
  • MTM20S1
  • MTM19S1
  • MTM21VS

  Seats

  0 - 40

  Assessment methods

  Open UAS 5 (included in the total capacity)
  Exchange students: 5 (included in the total capacity)

  Degree Programme

  Bachelor's Degree Programme in Tourism and Service Business, Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face

  Credits

  • 5 cr

  Unit

  School of Business
• Tourism Research (MTMW2100-3004),
       01.11.2021 – 17.12.2021,  5 cr  (ZJA21SM, ...) — Face-to-face +-
  Learning outcomes of the course

  A student knows different research methods in tourism.
  A student understands multiple scientific approaches to tourism phenomena.
  A student is able to conduct research data collection process.
  A student applies project management theory into practice.

  Prerequisites and co-requisites

  Basic understanding of tourism industry

  Course contents

  Different research methods in tourism
  Multiple scientific approaches to tourism phenomena.
  Qualitative research.
  Quantitative research.

  Assessment criteria

  Assessment criteria - grade 1 and 2

  The general criteria of the competences that the Bachelor's Degrees awarded by Finnish Universities of Applied Sciences provide can be found on JAMK's web pages. The learning outcomes of individual courses are assessed in relation to the objectives of the course concerned. Assessment is based on knowledge, skills and competence in accordance with the National and European Qualifications Framework, level 6
  
  Assessment methods are based on learning objectives.
  A course accepted as completed is assessed on the following five-step scale:
  
  
  2 (Satisfactory) The student understands different research methods in tourism industry. The student can explain multiple perspectives in content matter. The student applies research data collection process and project management theory into practice.
  
  1 (Sufficient) The student identifies different research methods in tourism industry. The student understands multiple perspectives in content matter. The student applies research data collection process and project management theory into practice.
  
  If the student does not meet the minimum criteria set for the course, the grade is 0 (Fail).

  Assessment criteria - grade 3 and 4

  3 (Good) You can explain different research methods in tourism research. You can demonstrate multiple perspectives in content matter. You are able to conduct research data collection process including analysis. You are able to analyze project management process.
  
  4 (Very Good) You can select different research methods in tourism research. You can evaluate multiple perspectives in content matter. You are able to conduct research data collection process including analysis and complex data comparison. You are able to analyze and evaluate project management process.

  Assessment criteria - grade 5

  5 (Excellent) You can critisize different research methods in tourism industry. You can evaluate multiple perspectives in content matter. You are able to apply complex research data collection process including analysis and re-formulation of the process. You know how to re-organize project management process.

  ---

  Language of instruction

  English

  Planned learning activities, teaching methods and guidance

  Lectures
  Group seminars
  Analytical assignment
  Reading research reports

  Learning materials and recommended literature

  Kerzner, H. & Maniyam, S. 2017. Project management, or similar kind of publication. Packt Publishing.
  Levent, A. & Sharma, A. 2008. Qualitative Research in Hospitality and Tourism. Emerald.
  Scientific articles on quantitative methods chosen by the tutor teacher.
  Decrop, A. & Woodside, A. (eds.) 2017. Consumer behaviour in tourism and hospitality research. Bingley UK: Emerald.
  Altinay, L. & Paraskevas, A. 2008. Planning research in hospitality and tourism. Butterwoth-Heinemann.

  Lecturer(s)

  Petra Blinnikka, Minna Tunkkari-Eskelinen

  Campus

  Main Campus

  Internationality

  International research material
  International visiting researchers

  Timing

  01.11.2021 - 17.12.2021

  Learning assignments and student workload

  lectures/online lectures 50 h assignments/tasks 50 h reading the course material 35 h Total 135 h

  Enrollment

  02.08.2021 - 05.09.2021

  Groups

  • ZJA21SM
  • MTM20S1
  • MTM21VS

  Seats

  0 - 50

  Assessment methods

  Open UAS 5
  Exchange students: 5 (included in the total capacity)

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face

  Credits

  • 5 cr

  Unit

  School of Business
• Research and Development (ZZPP0620-3051),
       01.02.2022 – 30.04.2022,  5 cr  (MTM20S1, ...) — Face-to-face +-
  Learning outcomes of the course

  Purpose of the course
  The purpose of the course is to familiarise the student with the basics of development and research activities and support the writing of the bachelor's thesis.
  
  Course competences:
  Ethical competence
  Internationalisation and communications competence
  Learning and information management competence
  
  EUR-ACE accredited degree programmes
  Investigations and information retrieval
  Engineering practice
  Communication and team-working
  
  Course learning outcomes
  As a student, you are familiar with the different stages involved in research and development processes supporting your thesis, the required approaches to research and development and the most common options for data collection and analysis. You are able to choose a development or research approach and methods (data collection and analysis methods) that are suitable to your thesis. You are familiar with JAMK’s thesis process and are able to prepare a thesis topic proposal and plan in which you justify the methodological choices you made. You are familiar with the research ethics governing thesis preparation and act in accordance with it and the principles of good scientific practice.

  Course contents

  Research process (research setting: research problem, research question, research approach, data collection and analysis methods, reliability review, open science)
  
  The generic structure of a thesis, evaluation criteria and exercises on evaluating completed theses
  
  Research ethics and good scientific or artistic practice
  
  Integrative literature review
  - Problem identification, location of studies, data collection from individual studies, evaluation of the studies and data analysis
  
  Qualitative research:
  - the most common qualitative data collection methods, analysis methods, reliability review
  
  Quantitative research:
  - data collection (existing or self-collected data, questionnaire), measuring scales, sampling, data analysis methods (indicators, direct distribution, cross-tabulation, statistical tests, reliability of results)
  
  Research-based development
  - setting development problems / questions, choosing development methods, data collection and analysis, assessing the reliability of research and development activities
  
  Preparation of a thesis topic proposal

  Assessment criteria

  Assessment criteria - grade 1 and 2

  Adequate 1
  The student is familiar with the steps involved in the development and research process. They know how to obtain research knowledge concerning their own area of development or research. The student knows some key research and development methods and is able to describe the differences between them. The student is familiar with the ethical principles and principles of good scientific practice related to the thesis. The student acts in compliance with them.
  
  Satisfactory 2
  The student is able to obtain knowledge concerning their own area of development or research. They recognise possibilities for applying development and research methods. The student is familiar with the ethical principles and principles of good scientific practice related to the thesis. The student acts in compliance with them.

  Assessment criteria - grade 3 and 4

  Good 3
  The student is able to independently obtain and assess knowledge concerning their own area of development or research. They are able to choose a development or research method suitable for their thesis. The student is familiar with the ethical principles and principles of good scientific practice related to the thesis. The student acts in compliance with them.
  
  Very good 4
  The student is able to independently obtain and critically assess knowledge concerning their own area of development or research. The student is able to choose a development or research approach and method suitable for their thesis and justify their choice. The student is familiar with the ethical principles and principles of good scientific practice related to the thesis. The student acts in compliance with them.

  Assessment criteria - grade 5

  Excellent 5
  The student is able to obtain knowledge concerning their area of development or research and is capable of source criticism.
  They are able to analyse the differences between different development and research methods and justify the choice of development or research methods for their thesis. The student is familiar with the ethical principles and principles of good scientific practice related to the thesis. The student acts in compliance with them.

  ---

  Language of instruction

  English

  Planned learning activities, teaching methods and guidance

  Individual learning tasks
  Group work
  Lectures
  Webinars

  Learning materials and recommended literature

  Dodd, S-J. & Epstein, I. 2012. Practice-based research in social work: a guide for reluctant researchers. London; New York: Routledge.
  
  Bryman, A. 2012. Social research methods. Oxford: Oxford University Press cop.
  
  Yin, R. K. 2018. Case study research and applications : design and methods. Los Angeles: Sage.
  
  Ethical principles and ethical review in human sciences. 2020. Finnish National Board on Research Integrity. www.tenk.fi/en
  
  Responsible conduct of research and procedures for handling allegations of misconduct in Finland. 2012. Finnish National Board on Research Integrity. www.tenk.fi/en

  Lecturer(s)

  Elina Vaara, Minna Tunkkari-Eskelinen

  Campus

  Main Campus

  Timing

  01.02.2022 - 30.04.2022

  Learning assignments and student workload

  - lectures/online lectures 24 h
  - learning tasks 45 h
  - studying the course material 20 h
  - excercises and tests 26 h
  - thesis subject 20h
  
  Total 135 hours.

  Enrollment

  01.11.2021 - 09.01.2022

  Groups

  • MTM20S1
  • MTM19S1

  Alternative learning methods

  Opintojakson voi opinnollistaa tutkintosäännön mukaisesti. (not translated)

  Seats

  0 - 30

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face

  Share of R&D studies

  5 cr

  Credits

  • 5 cr

  Unit

  School of Business
• Congress and Meeting Management (MMTE0240-3003),
       01.02.2022 – 01.04.2022,  5 cr  (MTM22VK, ...) — Face-to-face +-
  Learning outcomes of the course

  The student understands the concepts and phenomena of congress and meeting industry. The student knows congress and meeting tourism actors and key services both nationally and internationally. The student is able to describe critical success factors related to the meeting process and apply them in practice in the implementation of high-quality meeting services.

  Prerequisites and co-requisites

  The student understands the concepts related to service operations and has basic customer competence. The student understands the general concepts and phenomena related to tourism.

  Course contents

  • Key concepts and phenomena of congress and meeting industry
  • Congress and meeting tourism’s operational structure in Finland and abroad
  • Congress and meeting process and its critical success factors

  Assessment criteria

  Assessment criteria - grade 1 and 2

  1 (Sufficient)
  The student knows the concepts related to congress and meeting industry. The student knows congress and meeting tourism actors and key services. The student knows the basic meeting process and has an ability to apply it in practice.
  
  2 (Satisfactory)
  The student knows the concepts and phenomena of congress and meeting industry. The student knows congress and meeting tourism actors and the related key services. The student knows the basic meeting process, critical success factors in it and has an ability to apply those factors in practice.
  3 (Good)
  The student understands the concepts and phenomena of congress and meeting industry. The student knows congress and meeting tourism actors and key services both nationally and internationally. The student is able to describe critical success factors related to the meeting process and apply them in practice in the implementation of high-quality meeting services.
  
  4 (Very Good)
  The student understands the concepts and phenomena of congress and meeting industry. The student knows congress and meeting tourism actors and key services both nationally and internationally. The student is able to describe critical success factors related to the meeting process, analyze factors and apply them in practice in the implementation of high-quality meeting services.
  
  5 (Excellent)
  The student understands the concepts and phenomena of congress and meeting industry. The student understands the importance and roles of different congress and meeting tourism actors and key services both nationally and internationally. The student is able to analyze critical success factors related to the meeting process and create new high-quality meeting services.

  Assessment criteria - grade 3 and 4

  3 (Good) The student understands the concepts and phenomena of congress and meeting industry. The student knows congress and meeting tourism actors and key services both nationally and internationally. The student is able to describe critical success factors related to the meeting process and apply them in practice in the implementation of high-quality meeting services.
  
  4 (Very Good) The student understands the concepts and phenomena of congress and meeting industry. The student knows congress and meeting tourism actors and key services both nationally and internationally. The student is able to describe critical success factors related to the meeting process, analyze factors and apply them in practice in the implementation of high-quality meeting services.

  Assessment criteria - grade 5

  5 (Excellent) The student understands the concepts and phenomena of congress and meeting industry. The student understands the importance and roles of different congress and meeting tourism actors and key services both nationally and internationally. The student is able to analyze critical success factors related to the meeting process and create new high-quality meeting services.

  ---

  Language of instruction

  English

  Planned learning activities, teaching methods and guidance

  This course is implemented partly online due to the COVID19 situation. On March lectures and the project work will be implemented face-to-face. Methods of teaching and learning used in the implementation:
  * lectures
  * learning assignments (including group work)
  * project work
  * group discussions
  * exam

  Learning materials and recommended literature

  Rogers, T. 2013. Conferences and conventions. A Global industry. London; New York: Routledge. Fenich, G. 2012. Meetings, expositions, events, and conventions : an introduction to the industry. Boston: Pearson cop.

  Lecturer(s)

  Henna Siltanen, Petra Blinnikka

  Working life cooperation

  Course includes various visiting industry specialists (video lectures) supporting student's knowhow about the meetings industry development and future aspects.
  
  Students' building of local networks and industry knowledge is supported with visits to local meetings venues and attending a conference/ meeting during course.
  
  Students participate in organizing in practice a meeting "RESTO 2022" for hospitality industry company representatives, UAS personnel, and hospitality management students.

  Campus

  Main Campus

  Exam dates and re-exam possibilities

  Exam at the end of the course. Three exam opportunities are given.

  Internationality

  Internationalisation aspect is accommodated to this implementation using international examples and material of Congress and meeting management.

  Timing

  01.02.2022 - 01.04.2022

  Learning assignments and student workload

  • lectures (30)
  • learning assignments and project work (75)
  • preparing for exam (30)

  Enrollment

  01.11.2021 - 28.02.2022

  Content scheduling

  Lectures twice a week, three learning assignments with specific deadlines, exam at the end of course. RESTO 2022 event preparations and implementation in Dynamo campus during week 11 (14.-18.3.2022).

  Groups

  • MTM22VK
  • MTM20S1
  • MTM19S1
  • ZJA22KM

  Alternative learning methods

  You have the right to apply for recognition of your studies if you have prior learning (e.g. university studies completed elsewhere) that can be accredited towards the degree you are currently completing.
  
  The recognition of prior learning is possible in three primary ways: accreditation (replacement or inclusion), recognition of informal learning and studification. More precise info: JAMK Degree Regulations, section 17.

  Seats

  0 - 40

  Assessment methods

  Open UAS: 5 (included in the total capacity)
  Exchange: 5 (included in the total capacity)

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face

  Credits

  • 5 cr

  Unit

  School of Business
• Event Management (MMTE0210-3010),
       21.03.2022 – 20.05.2022,  5 cr  (HBI22VKESS, ...) — Face-to-face +-
  Learning outcomes of the course

  The object of the course
  Events is a dynamic, exciting business sector that is growing both nationally and internationally. In this course, you will gain knowledge how to manage events professionally. After completing this course, you have learned the meaning of the event production process and the significance of events in the service and hospitality industry. This is your first step in developing as an event specialist.
  
  Course competences
  MTMCU Customerships
  MTMNE Networks
  MTMPT Profitable Tourism Business
  MTMRE Responsibility
  MTMTI Tourism Industry
  
  The learning objectives of the course
  You understand the significance of the events from the national and international perspective. You know key actors and services in the event production process. You can describe critical success factors in event management. You can identify and plan different phases in events. You know how to make responsible choices in event planning.

  Prerequisites and co-requisites

  You understand the concepts related to service operations and has basic customer competence. You understand how the tourism industry has developed and what it comprises in Finland and abroad. You understand the general concepts and phenomena related to tourism as well as the principles of responsible tourism.

  Course contents

  The principal contents of this course are (1) Structure of the event business sector, (2) Event production process and phases, (3) Ecological and socio-cultural responsibility, (4) Event financial management.

  Assessment criteria

  Assessment criteria - grade 1 and 2

  Assessment is based on learning objectives and is both qualitative and quantitative. Assessment is implemented by students (self-assessment), peers, and the teacher.
  
  0 (Fail) You are unable to achieve the minimum objectives of the course.
  
  1 (Sufficient) You can define the concepts related to events. You identify the significance of events in global and national levels. You can describe the event production process and management.
  
  2 (Satisfactory) You explain the concepts and special characteristics related to events. You can describe the significance of events in global and national levels. You explain the event production process and critical management factors.

  Assessment criteria - grade 3 and 4

  3 (Good) You explain the concepts and special characteristics related to events. You describe and give examples about the significance of events in global and national levels. You can discuss the event production process and highlight important management factors.
  
  4 (Very Good) You categorize the concepts and special characteristics related to events. You evaluate the significance of events in global and national levels. You discuss the event production process and analyze important management factors.

  Assessment criteria - grade 5

  5 (Excellent) You can analyze the concepts and special characteristics related to events. You evaluate the significance of events in global and national levels from multiple perspectives. You show critical thinking in the evaluation of the event production process and important management factors.

  ---

  Language of instruction

  English

  Location and time

  The course will start on Monday 21.3.2022
  
  The first lecture will be held at the Jamk Rajakatu 35 Campus at the classroom R35G202.
  
  The lectures will be on:
  
  Mondays at 13.15 - 15.45
  Fridays at 9.45 - 12.15
  
  Please follow carefully the changing classrooms from your student schedule.
  
  The full schedule with the topics will be announced at the first contact lecture.

  Planned learning activities, teaching methods and guidance

  This Event Management Course will be divided into three parts:
  
  1. Theoretical (4 weeks)
  2. Practical (3 weeks)
  3. Presentations (1 week)
  
  Part 1.
  We will learn in theory what is event management. Different theories, different topics and different practices. After this part all students will write a learning diary of the the event management discipline.
  
  Part 2.
  We will do a small group work to apply your knowledge into the action. This group assignment will be introduced in the course.
  
  Part 3.
  All groups will present their group works. This part is compulsory for all students.
  
  In total we will have approx. 16 x 2,5 hours lectures.
  
  Grading is based on the group work (30 %) and individual assignment (70%)
  
  No exam will be held.

  Learning materials and recommended literature

  The reading material will be provided by the lecturer in Moodle.
  Please check also the course videos/ppt slides for additional links about the different topics.

  Lecturer(s)

  Heidi Luck

  Campus

  Main Campus

  Exam dates and re-exam possibilities

  There will be no exam. Please see the assignments from Moodle > Event Management

  Timing

  21.03.2022 - 20.05.2022

  Learning assignments and student workload

  Total 135 h
  Lectures 30 h
  Assignments 60 h
  Individual working, reading materials 45 h

  Enrollment

  01.11.2021 - 28.02.2022

  Content scheduling

  Schedule and Topics
  
  0_Introduction_Marketing_Management_Course and assignments
  1_Introduction to the Event Industry
  2_Planning the Event
  3_Event Concept Design
  4_Event Production
  5_Financial and Legal Planning of the Events
  6_Safety and Security of the Events
  7_Customer Journey and Marketing the Events

  Groups

  • HBI22VKESS
  • MTM22VK
  • HBI19S1
  • MTM20S1
  • HBI22VKK
  • MTM19S1
  • ZJA22KM

  Alternative learning methods

  If student cannot participate to the lectures the course can be implemented individually.
  Please check the instructions from Moodle or contact to the lecturer.

  Seats

  0 - 40

  Assessment methods

  avoin amk 3 (not translated)

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face

  Credits

  • 5 cr

  Unit

  School of Business
• Experience Design (MTMW2200-3002),
       10.01.2022 – 18.03.2022,  5 cr  (MTM20S1) — Face-to-face +-
  Learning outcomes of the course

  Student knows the basic concepts and phenomena in experience economy. She/he understands the meaning of creating meaningful experiences in tourism industry. He/she understands the general concepts and models relating to experience design and is able to assess the requirements set by various types of tourists.

  Prerequisites and co-requisites

  The student understands the basic concepts related to the services. The student understands the basic concepts, phenomena, and structures of the tourism and hospitality industry.

  Course contents

  • Experience economy
  • Analyzing meaningful experiences
  • Experience design and development

  Assessment criteria

  Assessment criteria - grade 1 and 2

  5 (Excellent) The student can analyze various customer data in meaningful experience services development. The student shows innovativeness, and she/he judges the choices made in the process.
  
  4 (Very Good) The student can analyze various customer data in meaningful experience services development.
  
  3 (Good) The student can choose customer data in development process of the meaningful experience services.
  
  2 (Satisfactory) The student identifies the connection of the information analysed to the creation of meaningful experience services. The student gives examples in developing meaningful experience services.
  
  1 (Sufficient) defines the significance of customer orientation in the creation of meaningful experience services.
  
  If the student does not meet the minimum criteria set for the course, the grade is 0 (Fail).

  Assessment criteria - grade 3 and 4

  3 (Good) The student can choose customer data in development process of the meaningful experience services.
  4 (Very Good) The student can analyze various customer data in meaningful experience services development

  Assessment criteria - grade 5

  5 (Excellent) The student can analyze various customer data in meaningful experience services development. The student shows innovativeness, and she/he judges the choices made in the process.

  ---

  Language of instruction

  English

  Planned learning activities, teaching methods and guidance

  Lectures
  Individual assignments
  Group assignments
  Guest speeches/lectures

  Learning materials and recommended literature

  Pine, B., Gilmore, J., 2011. The experience economy: work is theatre every business a stage. Boston MA: Harvard Business School Pres
  
  Tarssanen, S. (edit.): Handbook for Experience Stagers
  
  Current articles provided by course tutors.

  Lecturer(s)

  Susanna Nuijanmaa, Heidi Luck

  Campus

  Main Campus

  Timing

  10.01.2022 - 18.03.2022

  Learning assignments and student workload

  Lectures 48 hrs
  Individual and group assignments 87 h
  
  Total 135 hours

  Enrollment

  01.11.2021 - 09.01.2022

  Groups

  • MTM20S1

  Seats

  0 - 50

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face

  Credits

  • 5 cr

  Unit

  School of Business
• Human Resources Management (MTMW2300-3003),
       10.01.2022 – 18.03.2022,  5 cr  (MTM20S1) — Face-to-face +-
  Learning outcomes of the course

  The student understands the content and significance of human resource management in managerial work and organizational performance. The student reflects his/her potential or achieved readiness in management role, shares experiences and developes skills and understanding further. The student understands employment law, collective labor agreement and can apply those to rota planning leading to profitable outcome. The student can state reasons, make and carry out decisions leading to profitable business in line with certain strategy.

  Prerequisites and co-requisites

  Basics of business function
  (entrepreneurship, management, marketing, accounting)

  Course contents

  the role of superior
  roles of HRM in a modern organisation
  HR planning and recruitment
  HR development
  performance management
  reward and compensation
  work well-being
  international human resource management and diversity
  labour relations and labour legislation
  employee security

  Assessment criteria

  Assessment criteria - grade 1 and 2

  The general criteria of the competences that the Bachelor's Degrees awarded by Finnish Universities of Applied Sciences provide can be found on JAMK's web pages. The learning outcomes of individual courses are assessed in relation to the objectives of the course concerned. Assessment is based on knowledge, skills and competence in accordance with the National and European Qualifications Framework, level 6
  
  Assessment methods are based on learning objectives.
  A course accepted as completed is assessed on the following five-step scale:
  5 (Excellent) Student plays a readiness in management role, shares experiences and develop skills and understanding further. The student argues for employment law, collective labor agreement and can apply those to planning and leading to profitable outcome. The student can analyze the reasons, make and carry out decisions leading to profitable business.
  
  4 (Very Good) Student reflects a readiness in management role, shares experiences and develop skills and understanding further. The student demonstrates employment law, collective labor agreement and can apply those to planning and leading to profitable outcome. The student can choose the reasons, make and carry out decisions leading to profitable business.
  
  3 (Good) The student reflects his/her potential or achieved readiness in management role, shares experiences and develop skills and understanding further. The student understand employment law, collective labor agreement and can apply those to planning and leading to profitable outcome. The student can state reasons, make and carry out decisions leading to profitable business.
  2 (Satisfactory) The student explains his/her potential or achieved readiness in management role, shares experiences and identifies skills and understanding for further development. The student lists employment law, collective labor agreement and defines those to planning and leading to profitable outcome. The student understands reasons for carrying out decisions leading to profitable business.
  
  1 (Sufficient) The student identifies his/her potential in management role, shares experiences and skills. The student lists employment law, collective labor agreement and defines those to planning and leading to profitable outcome. The student identifies reasons for carrying out decisions leading to profitable business.
  
  If the student does not meet the minimum criteria set for the course, the grade is 0 (Fail).

  ---

  Language of instruction

  English

  Planned learning activities, teaching methods and guidance

  The teaching during the course will proceed by themes.
  
  Introduction lectures to the themes and learning assignments.
  Independent study and theme-specific individual and/or group work learning assignments.
  Group discussions and peer learning in the lectures/classroom learning.
  Visiting lecturers
  
  Guidance will be available during the course as follows:
  Introductions and guidance to themes and learning assignments
  Guidance of group discussions
  Personal feedback on the Final assignment (not translated)

  Learning materials and recommended literature

  Torrington, D., Hall, L., Atkinson, C. & Taylor, S. (2017). Human resource management (Tenth edition.). New York: Pearson. eBook.
  
  Horner, S. (2017). Talent Management in Hospitality and Tourism. Oxford: Goodfellow Publishers Ltd. eBook.
  
  Dessler, G. (2017). Human resource management (Fifteenth edition. Global edition.). Boston: Pearson. eBook.
  
  Additional and recommended learning material will be provided by the teacher and visiting lecturers during the course. (e.g. legislation, rota planning etc.)

  Lecturer(s)

  Elisa Närhi, Serena Paasivuori

  Campus

  Main Campus

  Exam dates and re-exam possibilities

  The theme-specific learning assignments (and/or group work) must be completed and returned during the course.
  Final assignment is scheduled to be returned at the end of March 2022.
  The retake of the Final personal learning assignment is possible in April and/or in May 2022.
  A more detailed schedule will be announced at the beginning of the spring term. (not translated)

  Timing

  10.01.2022 - 18.03.2022

  Learning assignments and student workload

  135 h in total, of which 48 h classroom learning and 87 h other student work

  Enrollment

  01.11.2021 - 09.01.2022

  Content scheduling

  During the course, theme-specific introductions during classroom sessions (or webinars, visiting lecturers), independent and group study and group workshops will alternate. Additionally, learning tasks will be completed throughout the duration of the course. Personal Final assignment during the course and at the end of the course. (not translated)

  Groups

  • MTM20S1

  Alternative learning methods

  Accreditation (replacement and inclusion)
  Recognition of prior learning and experience acquired in other ways
  Studification
  More detailed instructions can be found from the Degree Regulations and the Study Guide

  Seats

  0 - 40

  Assessment methods

  Open UAS 3

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face

  Credits

  • 5 cr

  Unit

  School of Business
• Financial Accounting for Tourism (MTMW3400-3001),
       21.03.2022 – 20.05.2022,  5 cr  (MTM22VK, ...) — Face-to-face +-
  Learning outcomes of the course

  Having taken the course you understand the role and meaning of financial accounting particularly in hospitality business. You know the processes of hospitality company from the accounting point of view and understand how bookkeeping and financial statements are drawn up on the basis of these processes. You can analyse the company’s financial performance and communicate it to different stakeholders.

  Course contents

  The course contents covers business skills, business processes (customers, products/services, purchases, sales), recording of business transactions, financial statements, the basics of value added taxation and company taxation, key ratios of hospitality business and communication of financial information and performance.

  Assessment criteria

  Assessment criteria - grade 1 and 2

  Adequate 1
  You can name the financial accounting processes of a micro-company and are able to take care of the most essential tasks of these processes for example basic level bookkeeping entries. You can apply the information with guidance and with more detailed instructions. You take responsibility for your own work. .
  
  Satisfactory 2
  You can present the processes of a micro-company from the perspective of financial accounting and you identify the impact of business transactions on financial statements on a general level. You are able to follow the schedule.

  Assessment criteria - grade 3 and 4

  Good 3
  You can outline the processes of a small company from the perspective of financial accounting and specify how the processes are based on practical doing. You take care of the essential tasks of these processes flawlessly. You know the impact of business transactions on financial statements as regards profitability, finance and solvency. You are able to follow the schedule.
  
  Very good 4
  You can evaluate the processes of a small company from the perspective of financial accounting and argue how bookkeeping and financial statements are drawn up from these processes. You can plan actions to improve profitability and know the basics of VAT and the elements affecting the finance and solvency of a company on a general level. You are able to follow the schedule.

  Assessment criteria - grade 5

  Excellent 5
  You can plan the processes of a small company from the perspective of financial accounting and argue how bookkeeping and financial statements are drawn up from these processes. You can actively plan actions to impact direct taxation, profitability, finance and solvency of a company. You can guide others’ work. You are able to follow the schedule.

  ---

  Language of instruction

  English

  Location and time

  Implementation of the course within the given dates and schedule. The course has guidance contacts that require physical presence.

  Planned learning activities, teaching methods and guidance

  A flipped classroom where the theoretical recording and materials to be studied before the tutorial contact. With tutorial contact we do exercises and you have the possibility to get guidance. We offer face-to-face learning, learning assignments made independently and in pairs.
  Courses encourage students to learn from each other. In this course, peer learning is offered through a discussion forum focusing on learning tasks, small group work during our sessions and pair work.

  Learning materials and recommended literature

  Any entry level financial accounting book published no later than 2017. Material to be handed out during the course.

  Lecturer(s)

  Kirsi Marjakoski

  Working life cooperation

  More exact information on the work placements linked to the course shall be provided by the teacher during the first contact lessons of the course.

  Campus

  Main Campus

  Exam dates and re-exam possibilities

  Exam to be scheduled during 25.04.2022 - 01.05.2022. Resits are done in Exam-studio by 10th of June 2022.

  Timing

  21.03.2022 - 20.05.2022

  Learning assignments and student workload

  Lectures and exercises 34 h, independent study 68 h and learning assignments 33 h
  All assessed learning assignments are based on the content covered in the course material and tutorial sessions.

  Enrollment

  01.11.2021 - 28.02.2022

  Content scheduling

  The beginning of the course in theoretical contacts and independently performed learning tasks. During this time, the student completes a theory-based individual assignment (questionnaire) and after the theory part there is an exam. .

  Groups

  • MTM22VK
  • MTM20S1

  Alternative learning methods

  A corresponding course completed in another university may be accredited partially or completely. Competence acquired through informal learning may be recognized and accredited on the basis of competence test. More precise instructions can be found in Degree Regulations and in Study Guide

  Seats

  0 - 25

  Assessment methods

  lThe assessment in the course is based on the competence demonstrated in the exam (60 %, 3 ECTS credits), in independent learning assignments (40 %, 1 ECTS credits) and in learning assignments made in pairs (1 ECTS credits).
  
  The independent learning task focuses on the concepts of the subject area in a questionnaire with multiple-choice and false/true questions. You are free to use any material to solve your questions. The assignment can be completed in parts, the assignment can be interrupted and returned during the course. However, we recommend that you complete the task before the exam. You will know immediately after answering whether the answer is correct, but not the correct answer. You will receive a score and correct and incorrect answers as soon as you return all the answers to the questionnaire. Personal feedback (right / wrong) will therefore come when you return the answers for review. Corrective personal feedback, i.e. the correct answer after the response time has ended.
  
  The exam emphasizes calculation and competence in recording business transactions. The exam is taken at the given exam time, without supporting material and it is time-limited (1h 45min). As a personal feedback, you will receive an exam result score by question and brief comments on any errors that have led to any point deductions.
  
  The pair work emphasizes the application of theory. The task is evaluated pass/fail. The evaluation criteria for the approved performance are reviewed separately and in more detail at the beginning of the course.
  
  All assessed parts must be completed with pass to complete the course.

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face

  Credits

  • 5 cr

  Unit

  School of Business
• Financial Accounting for Tourism (MTMW3400-3002),
       21.03.2022 – 20.05.2022,  5 cr  (MTM20S1) — Face-to-face +-
  Learning outcomes of the course

  Having taken the course you understand the role and meaning of financial accounting particularly in hospitality business. You know the processes of hospitality company from the accounting point of view and understand how bookkeeping and financial statements are drawn up on the basis of these processes. You can analyse the company’s financial performance and communicate it to different stakeholders.

  Course contents

  The course contents covers business skills, business processes (customers, products/services, purchases, sales), recording of business transactions, financial statements, the basics of value added taxation and company taxation, key ratios of hospitality business and communication of financial information and performance.

  Assessment criteria

  Assessment criteria - grade 1 and 2

  Adequate 1
  You can name the financial accounting processes of a micro-company and are able to take care of the most essential tasks of these processes for example basic level bookkeeping entries. You can apply the information with guidance and with more detailed instructions. You take responsibility for your own work. .
  
  Satisfactory 2
  You can present the processes of a micro-company from the perspective of financial accounting and you identify the impact of business transactions on financial statements on a general level. You are able to follow the schedule.

  Assessment criteria - grade 3 and 4

  Good 3
  You can outline the processes of a small company from the perspective of financial accounting and specify how the processes are based on practical doing. You take care of the essential tasks of these processes flawlessly. You know the impact of business transactions on financial statements as regards profitability, finance and solvency. You are able to follow the schedule.
  
  Very good 4
  You can evaluate the processes of a small company from the perspective of financial accounting and argue how bookkeeping and financial statements are drawn up from these processes. You can plan actions to improve profitability and know the basics of VAT and the elements affecting the finance and solvency of a company on a general level. You are able to follow the schedule.

  Assessment criteria - grade 5

  Excellent 5
  You can plan the processes of a small company from the perspective of financial accounting and argue how bookkeeping and financial statements are drawn up from these processes. You can actively plan actions to impact direct taxation, profitability, finance and solvency of a company. You can guide others’ work. You are able to follow the schedule.

  ---

  Language of instruction

  English

  Location and time

  Implementation of the course within the given dates and schedule. The course has guidance contacts that require physical presence.

  Planned learning activities, teaching methods and guidance

  A flipped classroom where the theoretical recording and materials to be studied before the tutorial contact. With tutorial contact we do exercises and you have the possibility to get guidance. We offer face-to-face learning, learning assignments made independently and in pairs.
  Courses encourage students to learn from each other. In this course, peer learning is offered through a discussion forum focusing on learning tasks, small group work during our sessions and pair work.

  Learning materials and recommended literature

  Any entry level financial accounting book published no later than 2017. Material to be handed out during the course.

  Lecturer(s)

  Kirsi Marjakoski

  Working life cooperation

  More exact information on the work placements linked to the course shall be provided by the teacher during the first contact lessons of the course.

  Campus

  Main Campus

  Exam dates and re-exam possibilities

  Exam to be scheduled during 25.04.2022 - 01.05.2022. Resits are done in Exam-studio by 10th of June 2022.

  Timing

  21.03.2022 - 20.05.2022

  Learning assignments and student workload

  Lectures and exercises 34 h, independent study 68 h and learning assignments 33 h
  All assessed learning assignments are based on the content covered in the course material and tutorial sessions.

  Enrollment

  01.11.2021 - 09.01.2022

  Content scheduling

  The beginning of the course in theoretical contacts and independently performed learning tasks. During this time, the student completes a theory-based individual assignment (questionnaire) and after the theory part there is an exam. .

  Groups

  • MTM20S1

  Alternative learning methods

  A corresponding course completed in another university may be accredited partially or completely. Competence acquired through informal learning may be recognized and accredited on the basis of competence test. More precise instructions can be found in Degree Regulations and in Study Guide

  Seats

  0 - 25

  Assessment methods

  lThe assessment in the course is based on the competence demonstrated in the exam (60 %, 3 ECTS credits), in independent learning assignments (40 %, 1 ECTS credits) and in learning assignments made in pairs (1 ECTS credits).
  
  The independent learning task focuses on the concepts of the subject area in a questionnaire with multiple-choice and false/true questions. You are free to use any material to solve your questions. The assignment can be completed in parts, the assignment can be interrupted and returned during the course. However, we recommend that you complete the task before the exam. You will know immediately after answering whether the answer is correct, but not the correct answer. You will receive a score and correct and incorrect answers as soon as you return all the answers to the questionnaire. Personal feedback (right / wrong) will therefore come when you return the answers for review. Corrective personal feedback, i.e. the correct answer after the response time has ended.
  
  The exam emphasizes calculation and competence in recording business transactions. The exam is taken at the given exam time, without supporting material and it is time-limited (1h 45min). As a personal feedback, you will receive an exam result score by question and brief comments on any errors that have led to any point deductions.
  
  The pair work emphasizes the application of theory. The task is evaluated pass/fail. The evaluation criteria for the approved performance are reviewed separately and in more detail at the beginning of the course.
  
  All assessed parts must be completed with pass to complete the course.

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face

  Credits

  • 5 cr

  Unit

  School of Business
• Hotel management (MWTE0310-3010),
       14.02.2022 – 22.04.2022,  5 cr  (MTM22VK, ...) — Face-to-face +-
  Learning outcomes of the course

  Student understands the structure and earnings logic in the hotel industry both at national and international level. She/he masters the core process of the hotel company. She/he can apply the potential of technology to manage accommodation processes and customerships. Student can design customer oriented accommodation services.

  Prerequisites and co-requisites

  The student understands the concepts related to service operations. The student understands the general concepts and phenomena related to tourism.

  Course contents

  •business prospects nationally and internationally
  •planning and developing the core process in hotels
  •mastery of technology in hotel services
  •service development in hotels

  Assessment criteria

  Assessment criteria - grade 1 and 2

  Excellent 5: The student demonstrates a holistic, critical and analytical understanding in terms of the abovementioned learning objectives.
  
  Very good 4: The student demonstrates an analytical understanding in terms of the abovementioned learning objectives.
  
  Good 3: The student demonstrates a somewhat holistic and analytical understanding and application in terms of the abovementioned learning objectives.
  
  Satisfactory 2: The student demonstrates under guidance an understanding of the application of the abovementioned learning objectives.
  
  Adequate 1: The student shows an understanding of the abovementioned learning objectives, but the application is found lacking.
  
  If the student does not meet the minimum criteria set for the course, the grade is 0 (Fail).

  Assessment criteria - grade 3 and 4

  Good 3: The student demonstrates a somewhat holistic and analytical understanding and application in terms of the learning objectives
  Very good 4: The student demonstrates an analytical understanding in terms of the learning objectives.

  Assessment criteria - grade 5

  Excellent 5: The student demonstrates a holistic, critical and analytical understanding in terms of the learning objectives.

  ---

  Language of instruction

  English

  Planned learning activities, teaching methods and guidance

  Contact lectures
  Individual and group assignments
  Company visits and visitors

  Learning materials and recommended literature

  Wood Raoy C.(edit.). 2018. Hotel accommodation management. Abingdo.
  
  Other materials specified by the teacher

  Lecturer(s)

  Susanna Nuijanmaa

  Working life cooperation

  Company visits
  Visitors in class

  Campus

  Main Campus

  Timing

  14.02.2022 - 22.04.2022

  Learning assignments and student workload

  Lectures 48
  Individual studying 77
  Group work 10
  Total 135

  Enrollment

  01.11.2021 - 28.02.2022

  Groups

  • MTM22VK
  • HBI19S1
  • MTM20S1
  • HBI22VKK
  • MTM19S1
  • ZJA22KM

  Seats

  0 - 40

  Assessment methods

  Open UAS 5 (included in the total capacity)
  Exchange students: 5 (included in the total capacity)

  Degree Programme

  Bachelor's Degree Programme in Tourism and Service Business, Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face

  Credits

  • 5 cr

  Unit

  School of Business
• Selling and Distribution (MTMW2400-3003),
       21.03.2022 – 20.05.2022,  5 cr  (MTM22VK, ...) — Face-to-face +-
  Learning outcomes of the course

  The student understands the selling processes and sales management perspectives.
  She/he can act responsibly in customer relationship management.
  She/he can identify different distribution actors on tourism industry.
  Student can evaluate customer-oriented and cost-efficient sales and distribution channels for a tourism company.

  Prerequisites and co-requisites

  Student knows the basics of marketing, accounting and management.

  Course contents

  - key concepts of selling and distribution
  - sales and buying process
  - sales & customer relationship management
  - tourism distribution actors
  - distribution channels

  Assessment criteria

  Assessment criteria - grade 1 and 2

  Sufficient 1: The student demonstrates under guidance an understanding of the abovementioned learning objectives, but the application is found lacking.
  
  Satisfactory 2: The student demonstrates under guidance an understanding of the abovementioned learning objectives. Application is satisfactory.

  Assessment criteria - grade 3 and 4

  Good 3: The student demonstrates a somewhat holistic and analytical understanding and ability to apply in terms of the learning objectives.
  
  Very good 4: The student demonstrates a nearly holistic, critical and analytical understanding and ability to apply in terms of the learning objectives.

  Assessment criteria - grade 5

  Excellent 5: The student demonstrates a holistic, critical and analytical understanding and ability to apply in terms of the learning objectives.

  Assessment criteria, passed/failed

  If the student does not meet the minimum criteria set for the course, the grade is 0 (Fail).

  ---

  Language of instruction

  English

  Planned learning activities, teaching methods and guidance

  Lectures
  Individual assignments
  Group assignments
  Guest speeches/lectures

  Learning materials and recommended literature

  Sales:
  Jobber, D. and Lancaster, G. 2019. Selling and Sales Management, Pearson. (e-book available)
  
  Journal of Selling and Sales Management
  
  Kotler, Philip, Bowen, John T., Makens, James C., Baloglu, Seyhmus. 2017 (and other editions) Marketing for tourism and hospitality. Pearson Education Limited.
  
  Current materials provided by course tutors

  Lecturer(s)

  Susanna Riekkinen

  Working life cooperation

  Guest speakers/lectures

  Campus

  Main Campus

  Timing

  21.03.2022 - 20.05.2022

  Learning assignments and student workload

  Lectures 48 hrs
  Individual and group assignments 47 h
  Exam 40 h
  Total 135 hours

  Enrollment

  01.11.2021 - 28.02.2022

  Groups

  • MTM22VK
  • MTM20S1

  Seats

  0 - 50

  Assessment methods

  Exchange students 5

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face

  Credits

  • 5 cr

  Unit

  School of Business
• Event Management (MMTE0210-3011),
       01.11.2021 – 17.12.2021,  5 cr  (ZJA21SM, ...) — Face-to-face +-
  Learning outcomes of the course

  The object of the course
  Events is a dynamic, exciting business sector that is growing both nationally and internationally. In this course, you will gain knowledge how to manage events professionally. After completing this course, you have learned the meaning of the event production process and the significance of events in the service and hospitality industry. This is your first step in developing as an event specialist.
  
  Course competences
  MTMCU Customerships
  MTMNE Networks
  MTMPT Profitable Tourism Business
  MTMRE Responsibility
  MTMTI Tourism Industry
  
  The learning objectives of the course
  You understand the significance of the events from the national and international perspective. You know key actors and services in the event production process. You can describe critical success factors in event management. You can identify and plan different phases in events. You know how to make responsible choices in event planning.

  Prerequisites and co-requisites

  You understand the concepts related to service operations and has basic customer competence. You understand how the tourism industry has developed and what it comprises in Finland and abroad. You understand the general concepts and phenomena related to tourism as well as the principles of responsible tourism.

  Course contents

  The principal contents of this course are (1) Structure of the event business sector, (2) Event production process and phases, (3) Ecological and socio-cultural responsibility, (4) Event financial management.

  Assessment criteria

  Assessment criteria - grade 1 and 2

  Assessment is based on learning objectives and is both qualitative and quantitative. Assessment is implemented by students (self-assessment), peers, and the teacher.
  
  0 (Fail) You are unable to achieve the minimum objectives of the course.
  
  1 (Sufficient) You can define the concepts related to events. You identify the significance of events in global and national levels. You can describe the event production process and management.
  
  2 (Satisfactory) You explain the concepts and special characteristics related to events. You can describe the significance of events in global and national levels. You explain the event production process and critical management factors.

  Assessment criteria - grade 3 and 4

  3 (Good) You explain the concepts and special characteristics related to events. You describe and give examples about the significance of events in global and national levels. You can discuss the event production process and highlight important management factors.
  
  4 (Very Good) You categorize the concepts and special characteristics related to events. You evaluate the significance of events in global and national levels. You discuss the event production process and analyze important management factors.

  Assessment criteria - grade 5

  5 (Excellent) You can analyze the concepts and special characteristics related to events. You evaluate the significance of events in global and national levels from multiple perspectives. You show critical thinking in the evaluation of the event production process and important management factors.

  ---

  Language of instruction

  English

  Lecturer(s)

  Heidi Luck

  Campus

  Main Campus

  Timing

  01.11.2021 - 17.12.2021

  Enrollment

  02.08.2021 - 05.09.2021

  Groups

  • ZJA21SM
  • HBI19S1
  • HBI21VSLV
  • HBI21VKK
  • HBI21VSN
  • MTM20S1
  • MTM19S1
  • MTM21VS

  Seats

  0 - 40

  Assessment methods

  Open UAS 5 (included in the total capacity)
  Exchange students: 5 (included in the total capacity)

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face

  Credits

  • 5 cr

  Unit

  School of Business
• Event Management (MMTE0210-3013),
       21.03.2022 – 20.05.2022,  5 cr  (HBI22VKESS, ...) — Face-to-face +-
  Learning outcomes of the course

  The object of the course
  Events is a dynamic, exciting business sector that is growing both nationally and internationally. In this course, you will gain knowledge how to manage events professionally. After completing this course, you have learned the meaning of the event production process and the significance of events in the service and hospitality industry. This is your first step in developing as an event specialist.
  
  Course competences
  MTMCU Customerships
  MTMNE Networks
  MTMPT Profitable Tourism Business
  MTMRE Responsibility
  MTMTI Tourism Industry
  
  The learning objectives of the course
  You understand the significance of the events from the national and international perspective. You know key actors and services in the event production process. You can describe critical success factors in event management. You can identify and plan different phases in events. You know how to make responsible choices in event planning.

  Prerequisites and co-requisites

  You understand the concepts related to service operations and has basic customer competence. You understand how the tourism industry has developed and what it comprises in Finland and abroad. You understand the general concepts and phenomena related to tourism as well as the principles of responsible tourism.

  Course contents

  The principal contents of this course are (1) Structure of the event business sector, (2) Event production process and phases, (3) Ecological and socio-cultural responsibility, (4) Event financial management.

  Assessment criteria

  Assessment criteria - grade 1 and 2

  Assessment is based on learning objectives and is both qualitative and quantitative. Assessment is implemented by students (self-assessment), peers, and the teacher.
  
  0 (Fail) You are unable to achieve the minimum objectives of the course.
  
  1 (Sufficient) You can define the concepts related to events. You identify the significance of events in global and national levels. You can describe the event production process and management.
  
  2 (Satisfactory) You explain the concepts and special characteristics related to events. You can describe the significance of events in global and national levels. You explain the event production process and critical management factors.

  Assessment criteria - grade 3 and 4

  3 (Good) You explain the concepts and special characteristics related to events. You describe and give examples about the significance of events in global and national levels. You can discuss the event production process and highlight important management factors.
  
  4 (Very Good) You categorize the concepts and special characteristics related to events. You evaluate the significance of events in global and national levels. You discuss the event production process and analyze important management factors.

  Assessment criteria - grade 5

  5 (Excellent) You can analyze the concepts and special characteristics related to events. You evaluate the significance of events in global and national levels from multiple perspectives. You show critical thinking in the evaluation of the event production process and important management factors.

  ---

  Language of instruction

  English

  Location and time

  The course will start on Wednesday 23.3.2022
  
  The first lecture will be held at the Jamk Rajakatu 35 Campus at the classroom R35C113
  
  The lectures will be on:
  
  Wednesdays at 13.15 - 15.45
  Thursdays at 9.45 - 12.15
  
  Please follow carefully the changing classrooms from your student schedule.
  
  The full schedule with the topics will be announced at the first contact lecture.

  Planned learning activities, teaching methods and guidance

  This Event Management Course will be divided into three parts:
  
  1. Theoretical (4 weeks)
  2. Practical (3 weeks)
  3. Presentations (1 week)
  
  Part 1.
  We will learn in theory what is event management. Different theories, different topics and different practices. After this part all students will write a learning diary of the the event management discipline.
  
  Part 2.
  We will do a small group work to apply your knowledge into the action. This group assignment will be introduced in the course.
  
  Part 3.
  All groups will present their group works. This part is compulsory for all students.
  
  In total we will have approx. 16 x 2,5 hours lectures.
  
  Grading is based on the group work (30 %) and individual assignment (70%)
  
  No exam will be held.

  Learning materials and recommended literature

  The reading material will be provided by the lecturer in Moodle.
  Please check also the course videos/ppt slides for additional links about the different topics.

  Lecturer(s)

  Heidi Luck

  Campus

  Main Campus

  Exam dates and re-exam possibilities

  There will be no exam. Please see the assignments from Moodle > Event Management

  Timing

  21.03.2022 - 20.05.2022

  Learning assignments and student workload

  Total 135 h
  Lectures 30 h
  Assignments 60 h
  Individual working, reading materials 45 h

  Enrollment

  07.02.2022 - 28.02.2022

  Content scheduling

  Schedule and Topics
  
  0_Introduction_Marketing_Management_Course and assignments
  1_Introduction to the Event Industry
  2_Planning the Event
  3_Event Concept Design
  4_Event Production
  5_Financial and Legal Planning of the Events
  6_Safety and Security of the Events
  7_Customer Journey and Marketing the Events

  Groups

  • HBI22VKESS
  • MTM22VK
  • HBI19S1
  • MTM20S1
  • HBI22VKK
  • MTM19S1
  • ZJA22KM

  Alternative learning methods

  If student cannot participate to the lectures the course can be implemented individually.
  Please check the instructions from Moodle or contact to the lecturer.

  Seats

  0 - 40

  Assessment methods

  avoin amk 3 (not translated)

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face

  Credits

  • 5 cr

  Unit

  School of Business
• Future Factory Project (ZZPP0920-3015),
       01.03.2022 – 31.12.2022,  10 cr  (ZJA22KYTYR) — Face-to-face +-
  Learning outcomes of the course

  Course competences
  Learning and information management competence
  Entrepreneurship, innovation and working community competence
  Internationalisation and communications competence
  
  The object of the course
  During the course, you will acquire the skills to plan and implement work life development projects. Together with the student team, you apply the knowledge of your professional field, incl. Sustainable development skills and the competence acquired through InnoFlash and Entrepreneurship courses (customer-oriented innovation, design and solution methods, entrepreneurial approach) to diverse development processes in working life.
  
  The learning objectives
  After completing the course, you will be able to project work life development challenges and work on a project. You operate responsibly and customer-oriented in a diverse project team and networks. Through your interaction and the sharing of your own expertise, you promote the solution of working life development projects (including RDI projects). You apply sustainable development skills as well as innovation and project methods as part of development work.

  Prerequisites and co-requisites

  Innoflash 2 cr, Entrepreneurship 3 cr or equivalent competences

  Course contents

  Stages and tools of project planning and preparation of a project plan
  Transforming the development challenge of working life into a project and implementing the project
  Application of professional competence and sustainable development skills in project work
  Working in a diverse team and working on the customer interface

  Assessment criteria

  Assessment criteria, passed/failed

  The criteria for acceptable performance are:
  Learning and information management competence
  - You can acquire and apply knowledge and methods of sustainable development and your field in a working life development project.
  - You can evaluate and develop your own skills and share your skills in the project team.
  Entrepreneurship, innovation and working community competence
  - You will be able to draw up a project plan for the implementation of a given development project, using project planning tools and applying your innovation and entrepreneurship skills and methods.
  - You can implement and evaluate a working life development project and act as a member of a project team.
  Internationalisation and communications competence
  - You will be able to act responsibly as a member of a diverse project team.
  - You can engage in a constructive dialogue with the project team and project stakeholder representatives.
  - You can communicate in work-life interaction and communication situations and make appropriate use of different communication forms, channels and environments.
  
  The assessment of the course consists of two parts
  1) Project planning skills 3 cr (Moodle online course)
  2) Implementation of a project in a diverse student group 7 cr
  
  Demonstration of competence
  1) Project planning skills 3 cr (online course)
  - online exam
  - an approved project plan produced by the team
  
  2) Implementation of a project in a diverse student group 7 cr
  Competence based assessment is based on:
  a) To the portfolio and reflection (incl. reflection on one's own activities, peer feedback, possible working life and supervisor feedback)
  In the portfolio, you will be able to justify the stages of project implementation and evaluate the tools and methods you use in the project and their suitability for solving the development challenge of working life.
  You will be able to critically reflect on your project work, your own activities, your own role and define the next steps in developing your project skills. (self-assessment and feedback discussion, peer feedback, feedback from potential working life and mentor)
  b) The usable output (s) of the project arising as a group work for the Client

  Further information

  Implementation parts of the course:
  Project planning competence 3 cr (Moodle online course)
  Sustainable development 2 cr (Moodle online course)
  Implementation of a project in a diverse student group 5 cr
  
  You will choose the part of Project planning competence instead of TTC2070 Project Management and Practices 4 cr if you want to act in projects in which you develop digital solutions for working life.
  
  Instead of the part of Implementation of a project in a diverse student group (7 cr), you can complete the courses Concept Lab (5 cr) or FF Ticorporate Demolab 1 (5 cr).

  ---

  Language of instruction

  English
  Finnish
  

  Location and time

  TÄMÄ TOTEUTUS VAIN GRADIAN TYR-OPISKELIJOILLE
  
  Toteutetaan ajalla 1.3. - 31.12.2022
  
  FF-projektikurssin pilotointi Gradian TYR-opiskelijoille
  Vain FF-projektin Projektin suunnittelu (3op) osuuden hyväksiluku (not translated)

  Planned learning activities, teaching methods and guidance

  FF projektin suunnittelu 3 op osuus on itsenäisesti toteutettava verkko-opintojakso.
  
  3 op FF Projektin suunnittelu:
  
  Opintojakso toteutetaan joustavasti verkko-opintoina. Opinnot sisältävä itsenäistä opiskelua ja tiimissä tapahtuvaa työskentelyä. Opintojaksolla hyödynnetään digitaalisia ja vuorovaikutteisia työvälineitä. Opiskelijaryhmä sopii tiimityöskentelyn toteutustavoista. Ryhmäohjaus tukee tehtävien tekemistä.
  Opintojakson aikana suunnittelet opiskelijatiimissä työelämän kehitystarpeeseen liittyvän pienimuotoisen projektin. Projektin suunnittelu etenee vaiheittain. Vaiheiden aikana opiskelet itsenäisesti projektitoimintaan liittyvää teoriaa, jaat alakohtaista osaamistasi ja kestävän kehityksen osaamistasi opiskelijatiimissä. Käytät suunnittelutyön eri vaiheissa suunnittelua tukevia työkaluja. Vaiheistetun työskentelyn tuloksena syntyy projektisuunnitelma, jonka esittelet yhdessä opiskelijatiimisi kanssa.
  
  7 op Projektin toteuttaminen:
  
  Osaamisen arviointi perustuu portfolioon ja reflektioon (sis. oman toiminnan reflektion, vertaispalautteen, mahdollisen työelämän ja ohjaajan palautteen)
  Portfoliossa osaat perustella projektin toteuttamisen vaiheet ja arvioida projektissa käyttämiänne työkaluja ja menetelmiä sekä niiden soveltuvuutta työelämän kehittämishaasteen ratkaisemisessa.
  Osaat kriittisesti reflektoida projektityöskentelyänne, omaa toimintaa, omaa roolia ja määritellä projektiosaamisesi kehittämisen tulevia askeleita. (itsearviointi ja palautekeskustelu, vertaispalaute, mahdollisen työelämän ja ohjaajan palaute)
  Toimeksiantajalle toimitetaan projektista ryhmätyönä syntyvä hyödynnettävä tuotos/ tuotokset. (not translated)

  Lecturer(s)

  Emilia Lahdenperä, Mikko Keskinen

  Campus

  Main Campus

  Exam dates and re-exam possibilities

  Ilmoitetaan kurssin alussa. (not translated)

  Timing

  01.03.2022 - 31.12.2022

  Enrollment

  23.03.2022 - 01.04.2022

  Content scheduling

  FF projektin suunnittelu 3 op osuus on itsenäisesti toteutettava verkko-opintojakso. Suoritetaan 10.1.-30.4.2022. (not translated)

  Groups

  • ZJA22KYTYR

  Alternative learning methods

  Vaihtoehtoisesti voit suorittaa opintojakson 3 op osasuorituksen Projektin suunnitteluosaaminen -Moodle verkkokurssin sijasta TTC 2070 Projektitoiminta ja käytänteet 4 op, jos haluat toimia projekteissa, joissa kehitetään työelämän digitaalisia ratkaisuja.
  
  Hyväksilukeminen (korvaaminen ja sisällyttäminen)
  Muulla tavoin hankitun osaamisen tunnistaminen ja tunnustaminen
  Opinnollistaminen
  Tarkemmat ohjeet löytyvät tutkintosäännöstä ja opinto-oppaasta. (not translated)

  Seats

  0 - 30

  Assessment methods

  AvoinAMK
  
  3 op:
  • Verkkotentti (50%) Numeroarviointi 1-5
  • Projektisuunnitelman esittely (50%) Hyväksytty/Hylätty (not translated)

  Degree Programme

  Bachelor's Degree Programme in Music Pedagogue, Bachelor's Degree Programme in Logistics, Bachelor's Degree Programme in Rehabilitation Counselling, Bachelor's Degree Programme in Occupational Therapy, Bachelor's Degree Programme in International Business, Bachelor's Degree Programme in Service Business, Bachelor's Degree Programme in Team Academy, Bachelor's Degree Programme in Energy and Environmental Technology, Bachelor's Degree Programme in Electrical and Automation Engineering, Bachelor's Degree Programme in Social Services, Bachelor's Degree Programme in Tourism Management, Bachelor's Degree Programme in Mechanical Engineering, Bachelor's Degree Programme in Information and Communications Technology, Bachelor's Degree Programme in Purchasing and Logistics Engineering, Bachelor's Degree Programme in Information and Communications Technology, Bachelor's Degree Programme in Business Management, Bachelor's Degree Programme in Physiotherapy, Bachelor's Degree Programme in Agricultural and Rural Industries

  Mode of delivery

  Face-to-face

  Credits

  • 10 cr

  Unit

  University Services
• Toolkit for Tourism Work (MTMW1000-3002),
       25.10.2021 – 17.12.2021,  5 cr  (ZJA21SMTP, ...) — Face-to-face, Online learning +-
  Learning outcomes of the course

  The object of the course
  After completing this course, you will have gained basic skills required in working in the tourism industry. You will know how to interact with people from different cultures and you know what digital skills are needed in tourism work. You will also acquire key certificates that are commonly required in tourism work nationally.
  
  Course competences
  MTMDI Digitalization
  MTMNE Networks
  MTMOE Operational Environment
  YHTKA Internationalisation and communications competence
  
  The learning objectives of the course
  You understand the international nature of the tourism industry and importance for capability to work in multicultural teams. You are familiar with cultural dimensions and, with the help of the relevant theories, are able to identify and appreciate cultural diversities in intercultural interaction. You know the basic concepts in digitalization in tourism. You recognize the value and general applications of ICT tools in tourism industry. You complete the certificates needed to work in tourism business in Finland: Alcohol proficiency certificate, Hygiene proficiency certification and safety passports.

  Prerequisites and co-requisites

  -

  Course contents

  The principal contents of this course are (1) Operating in multicultural environment and teams, (2) Intercultural understanding, (3) Basic concepts in digitalization in tourism, (4) Introduction to e-tourism, (5) An alcohol proficiency certificate, (6) Hygiene proficiency, and (7) Safety competence.

  Assessment criteria

  Assessment criteria, passed/failed

  Unless otherwise provided by the curriculum, the grading scale is Pass (S) or Fail (0).
  
  Criteria for acceptable performance Pass (S): You demonstrate capability to work in multicultural teams. You can describe cultural dimensions and explain cultural diversities in intercultural interaction. You identify the basic concepts in digitalization in tourism. You can describe general ICT tools in tourism industry. You have completed the certificates needed to work in tourism business in Finland: Alcohol proficiency certificate, Hygiene proficiency certification and safety competence.
  
  The course assessment is Fail (0) if the student fails to achieve the minimum learning objectives for passing the course.

  ---

  Language of instruction

  English

  Planned learning activities, teaching methods and guidance

  Lectures, independent reading materials and information search, discussions, assignments (intercultural analysis, group presentations), peer and self-reflection.

  Learning materials and recommended literature

  Hofstede, G. H., Hofstede G. J., Minkov M. 2010. Cultures and organizations: software of the mind: intercultural cooperation and its importance for survival. New York: McGraw Hill cop.
  Laukkanen, M., Toivonen, A., Vainio, L. & Hukki, O. (2015). Basic facts of food hygiene (3rd ed.). SEFO-konsultointi.
  Valvira. Serving alcohol.

  Lecturer(s)

  Kaisa Liinanki, Henna Siltanen, Elisa Närhi, Barbara Crawford

  Working life cooperation

  Alumni visitor (video lecture) - JAMK alumni visits the course to tell about hew own work, career path and experiences in e-tourism.
  Student will gain three concrete work passports (hygiene, alcohol, first aid) that are needed in tourism work in Finland.

  Campus

  Main Campus

  Exam dates and re-exam possibilities

  Course includes two tests.
  - Hygiene passport test is provided in class room. One or more date options for hygiene passport examination will be informed at the beginning of the course. Two test opportunities are provided.
  - Alcohol proficiency test is done independently by reserving a personal exam time from the exam studio in Rajakatu campus. Duration of test availability will be informed at the beginning of the course.

  Internationality

  Intercultural understanding and communication skills are gained through discussions in international groups, intercultural team work, self-reflection and games.

  Timing

  25.10.2021 - 17.12.2021

  Learning assignments and student workload

  Total 135 h
  Lectures 35 h
  Assignments 40 h
  Reading materials 20 h
  Preparing for the tests 40 h

  Enrollment

  02.08.2021 - 05.09.2021

  Content scheduling

  Lectures will be mainly in class room but online participation options may be provided depending on situation. More information when the course starts. Passport trainings that lead in certification are provided as follows:
  - Hygiene passport test is provided only in class room
  - Alcohol proficiency test in exam studio at Rajakatu campus
  - First Aid training is provided in class room and/or virtually
  - Further safety competence can be studied online.

  Groups

  • ZJA21SMTP
  • MTM21S1

  Alternative learning methods

  Students can apply for partial accreditation if they have a valid cerfitication in hygiene passport, alcohol passport, first aid card (EA1, EA2, emergency first aid), or tourism safety passport (Matupa).

  Seats

  0 - 45

  Assessment methods

  Open UAS 5 (included in the total capacity)

  Degree Programme

  Bachelor's Degree Programme in Tourism Management

  Mode of delivery

  Face-to-face, Online learning

  Share of virtual studies

  1 cr

  Credits

  • 5 cr

  Unit

  School of Business