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Encounter and interaction in guidance workLaajuus (5 cr)

Code: SZ00CI71

Credits

5 op

Teaching language

  • Finnish

Responsible person

  • Anne Koivisto, Kuntoutuksen ohjaaja AMK, Fysioterapeutti AMK
  • Jenni Koivumäki, Sosionomi AMK
  • Anu Halonen, Toimintaterapeutti AMK

Objective

The aim of the course is exploring the significance of interaction and encounters in guidance work in different operating environments.

Course competences:

Operating in a workplace
Ethics

Rehabilitation counselling and guidance (Degree Programme in Rehabilitation Counselling)
Competence in social client work (Degree Programme in Social Services)
Professional interaction competence (Degree Programme in Physiotherapy)
Therapeutic interactive relationship and multiagency (Degree Programme in Occupational Therapy)

Intended learning outcome:

You know how to act professionally in different encounters and interactive situations of guidance work. You are able to act constructively when guiding clients and in network co-operation.

You are able to take others into consideration in encounters and interactive situations as well as promote the realisation of equity in them. You work to promote the realisation of diversity and accessibility.

You are able to take into consideration the significance of professional, comprehensible and dialogical interaction in different operating environments. You are able to justify the significance of person-centered and client-centric work in guidance work.

Content

The key content of the course includes the significance of dialogical encounters and interaction skills as well as a person-centered approach in good guidance work. The course explores promoting equity in individual and diverse counselling situations as well as a person-centered approach in guidance work in different operating environments face to face, digitally and in writing.

Assessment criteria, approved/failed

You are able to describe the significance of interaction skills, dialogical encounters and working with a person-centered and client-centric approach in guidance work. You are able to describe what taking individuality and diversity into consideration means in case management and promotion of equity. You are able to describe how person-centered guidance work is carried out in different operating environments face to face, digitally and in writing. You know how to act professionally in different encounters and interactive situations of this course.

Open in new tab
Enrollment

18.11.2024 - 09.01.2025

Timing

10.03.2025 - 19.05.2025

Number of ECTS credits allocated

5 op

Mode of delivery

Face-to-face

Unit

School of Health and Social Studies

Campus

Lutakko Campus

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Bachelor's Degree Programme in Rehabilitation Counselling
  • Bachelor's Degree Programme in Occupational Therapy
  • Bachelor's Degree Programme in Social Services
  • Bachelor's Degree Programme in Physiotherapy
Teachers
  • kp 502 Toimintaterapia 1 Virtuaaliopettaja
  • Sanna Harjula
  • Jenni Koivumäki
Groups
  • ZJASOS24SM
    Avoin AMK, sote, AMK-polut, sosionomi monimuoto
  • ZJASKO24SM
    Avoin AMK, sote, AMK-polut, kuntoutuksen ohjaaja monimuoto
  • SKO24SM
    Kuntoutuksen ohjaaja (AMK)
  • ZJASFT24S1
    Avoin AMK, sote, AMK-väylät, fysioterapeutti päivä
  • ZJASTT25KM
    Avoin AMK, sote, AMK- Väylät, toimintaterapeutti monimuoto
  • SFT24S1
    Fysioterapeutin tutkinto-ohjelma (AMK)
  • ZJA25KS
    Avoin AMK, sote
  • SOS24SM
    Sosionomi (AMK)
  • STT25KM
    Toimintaterapeutti (AMK)

Objectives

The aim of the course is exploring the significance of interaction and encounters in guidance work in different operating environments.

Course competences:

Operating in a workplace
Ethics

Rehabilitation counselling and guidance (Degree Programme in Rehabilitation Counselling)
Competence in social client work (Degree Programme in Social Services)
Professional interaction competence (Degree Programme in Physiotherapy)
Therapeutic interactive relationship and multiagency (Degree Programme in Occupational Therapy)

Intended learning outcome:

You know how to act professionally in different encounters and interactive situations of guidance work. You are able to act constructively when guiding clients and in network co-operation.

You are able to take others into consideration in encounters and interactive situations as well as promote the realisation of equity in them. You work to promote the realisation of diversity and accessibility.

You are able to take into consideration the significance of professional, comprehensible and dialogical interaction in different operating environments. You are able to justify the significance of person-centered and client-centric work in guidance work.

Content

The key content of the course includes the significance of dialogical encounters and interaction skills as well as a person-centered approach in good guidance work. The course explores promoting equity in individual and diverse counselling situations as well as a person-centered approach in guidance work in different operating environments face to face, digitally and in writing.

Learning materials and recommended literature

Lahti, J. 2021. Kohtaava asiakastyö ohjauksellisena lähestymistapana ja käytännön työotteena. Raportteja 3/2021. Kaakkois-Suomen elinkeino-, liikenne- ja ympäristökeskus. E-julkaisu.

Mönkkönen, K. 2018. Vuorovaikutus asiakastyössä. Asiakkaan kohtaaminen sosiaali- ja terveysalalla. Tallinna: Gaudeamus. E-julkaisu.

Mönkkönen, K., Kekoni, T. & Pehkonen, A. 2019. Moniammatillinen yhteistyö: vaikuttava vuorovaikutus sosiaali- ja terveysalalla. Helsinki: Gaudeamus. E-julkaisu.

Stevanovic, M. (toim.). 2023. Yhdessä päätetty: kohti tasa-arvoista vuorovaikutusta ja osallistumista. Helsinki: Gaudeamus. E-julkaisu.

Vehviläinen, S. 2020. Ohjaustyön opas: yhteistyössä kohti toimijuutta. Helsinki: Gaudeamus. E-julkaisu.

Teaching methods

In the classroom, you will demonstrate and reflect on interaction and encounter situations from the perspective of counselling in different settings. Teaching and learning methods used in the classroom are collaborative learning in groups under the guidance of teachers. Therefore, you will always come to the tutoring days prepared with a pre-assigned task. Continuous feedback, self-assessment and peer feedback are part of the learning process.
As preparation and practice, you will search and read information, watch videos and do exercises on Moodle independently. With your group, you will design and implement a learning activity that you will demonstrate in the final day of the in-class course.
During the face-to-face sessions, you will receive guidance and support in working and progressing through the course. Teachers will also send guidance messages via the Moodle workspace. If necessary, you can also contact the teachers by email.

Practical training and working life connections

Visits by experienced experts and professionals where possible.

Exam dates and retake possibilities

There is no exam.

International connections

During the course you will learn internationality skills related to encounter and interaction from the perspectives of intersectionality, cultural sensitivity and multilingualism.

Alternative completion methods

Gradia's project "Listen, Confront, Ask and Appreciate" offers an alternative way to carry out a group task. The main themes of the project are community, inclusion and well-being. One of the project's activities is to create places of encounter in the everyday life of the institution, which will be organised on the institution's campuses on a weekly basis.
The project will offer two groups of 3-5 people the option of completing a group activity and a final day of attendance at one of the project's meeting places on Gradia's campuses. For more information on the alternative delivery method, please visit the introductory webinar.

Student workload

Orientation to the course, 2h
Familiarisation with teaching materials, 37h
Completion of learning tasks (including data mining), 74h
Participation in teaching and supervision, 21h
Peer and self-assessments, 1h

Total 135h

Further information for students

In the classroom, you will receive continuous feedback from other students and teachers and self-assess how you perform in different meeting and interaction situations. The group assignment and other assignments in the course will be assessed on the basis of separate assessment criteria, which will be announced at the beginning of the course in the Moodle workspace.

The course can be accredited through the Recognition of Prior Learning if you can demonstrate your ability to act in a dialogical, equal and professional manner in different situations of encounter and interaction in counselling. In your application for admission, please indicate
- How professionalism has been demonstrated in your guidance work in different situations of encounter and interaction.
- How you have acted when working constructively in client counselling and networking.
- How you have been sensitive to others in encounter and interaction situations and how you have promoted equality in these situations.
- Give examples of situations where dialogue and client orientation have been implemented in your counselling work.
To be eligible for full credit, you must have at least six months' experience in guidance work and at least a university degree in guidance. The application for admission must be submitted to the teacher of the degree programme of the course at least one week before the start of the course, so that the teacher can make a decision on the admission before the start of the course. Once the course has started, applications for admission will no longer be processed.

Evaluation scale

Pass/Fail

Evaluation criteria, pass/failed

You are able to describe the significance of interaction skills, dialogical encounters and working with a person-centered and client-centric approach in guidance work. You are able to describe what taking individuality and diversity into consideration means in case management and promotion of equity. You are able to describe how person-centered guidance work is carried out in different operating environments face to face, digitally and in writing. You know how to act professionally in different encounters and interactive situations of this course.

Open in new tab
Enrollment

18.11.2024 - 09.01.2025

Timing

10.03.2025 - 19.05.2025

Number of ECTS credits allocated

5 op

Mode of delivery

Face-to-face

Unit

School of Health and Social Studies

Campus

Lutakko Campus

Teaching languages
  • Finnish
Seats

20 - 35

Degree programmes
  • Bachelor's Degree Programme in Rehabilitation Counselling
  • Bachelor's Degree Programme in Occupational Therapy
  • Bachelor's Degree Programme in Social Services
  • Bachelor's Degree Programme in Physiotherapy
Teachers
  • kp 502 Toimintaterapia 1 Virtuaaliopettaja
  • Sanna Harjula
  • Jenni Koivumäki
Groups
  • ZJASOS24SM
    Avoin AMK, sote, AMK-polut, sosionomi monimuoto
  • ZJASKO24SM
    Avoin AMK, sote, AMK-polut, kuntoutuksen ohjaaja monimuoto
  • SKO24SM
    Kuntoutuksen ohjaaja (AMK)
  • ZJASFT24S1
    Avoin AMK, sote, AMK-väylät, fysioterapeutti päivä
  • SFT24S1
    Fysioterapeutin tutkinto-ohjelma (AMK)
  • ZJM24SSVGKA
    Avoin AMK, sote, 2. asteen väylä, Gradia ammatillinen, kuntoutus- ja sosiaaliala
  • SOS24SM
    Sosionomi (AMK)
  • ZJM25KS
    EF, sote, yksittäiset opintojaksot

Objectives

The aim of the course is exploring the significance of interaction and encounters in guidance work in different operating environments.

Course competences:

Operating in a workplace
Ethics

Rehabilitation counselling and guidance (Degree Programme in Rehabilitation Counselling)
Competence in social client work (Degree Programme in Social Services)
Professional interaction competence (Degree Programme in Physiotherapy)
Therapeutic interactive relationship and multiagency (Degree Programme in Occupational Therapy)

Intended learning outcome:

You know how to act professionally in different encounters and interactive situations of guidance work. You are able to act constructively when guiding clients and in network co-operation.

You are able to take others into consideration in encounters and interactive situations as well as promote the realisation of equity in them. You work to promote the realisation of diversity and accessibility.

You are able to take into consideration the significance of professional, comprehensible and dialogical interaction in different operating environments. You are able to justify the significance of person-centered and client-centric work in guidance work.

Content

The key content of the course includes the significance of dialogical encounters and interaction skills as well as a person-centered approach in good guidance work. The course explores promoting equity in individual and diverse counselling situations as well as a person-centered approach in guidance work in different operating environments face to face, digitally and in writing.

Learning materials and recommended literature

Lahti, J. 2021. Kohtaava asiakastyö ohjauksellisena lähestymistapana ja käytännön työotteena. Raportteja 3/2021. Kaakkois-Suomen elinkeino-, liikenne- ja ympäristökeskus. E-julkaisu.

Mönkkönen, K. 2018. Vuorovaikutus asiakastyössä. Asiakkaan kohtaaminen sosiaali- ja terveysalalla. Tallinna: Gaudeamus. E-julkaisu.

Mönkkönen, K., Kekoni, T. & Pehkonen, A. 2019. Moniammatillinen yhteistyö: vaikuttava vuorovaikutus sosiaali- ja terveysalalla. Helsinki: Gaudeamus. E-julkaisu.

Stevanovic, M. (toim.). 2023. Yhdessä päätetty: kohti tasa-arvoista vuorovaikutusta ja osallistumista. Helsinki: Gaudeamus. E-julkaisu.

Vehviläinen, S. 2020. Ohjaustyön opas: yhteistyössä kohti toimijuutta. Helsinki: Gaudeamus. E-julkaisu.

Teaching methods

In the classroom, you will demonstrate and reflect on interaction and encounter situations from the perspective of counselling in different settings. Teaching and learning methods used in the classroom are collaborative learning in groups under the guidance of teachers. Therefore, you will always come to the tutoring days prepared with a pre-assigned task. Continuous feedback, self-assessment and peer feedback are part of the learning process.
As preparation and practice, you will search and read information, watch videos and do exercises on Moodle independently. With your group, you will design and implement a learning activity that you will demonstrate in the final day of the in-class course.
During the face-to-face sessions, you will receive guidance and support in working and progressing through the course. Teachers will also send guidance messages via the Moodle workspace. If necessary, you can also contact the teachers by email.

Practical training and working life connections

Visits by experienced experts and professionals where possible.

Exam dates and retake possibilities

There is no exam.

International connections

During the course you will learn internationality skills related to encounter and interaction from the perspectives of intersectionality, cultural sensitivity and multilingualism.

Alternative completion methods

Gradia's project "Listen, Confront, Ask and Appreciate" offers an alternative way to carry out a group task. The main themes of the project are community, inclusion and well-being. One of the project's activities is to create places of encounter in the everyday life of the institution, which will be organised on the institution's campuses on a weekly basis.
The project will offer two groups of 3-5 people the option of completing a group activity and a final day of attendance at one of the project's meeting places on Gradia's campuses. For more information on the alternative delivery method, please visit the introductory webinar.

Student workload

Orientation to the course, 2h
Familiarisation with teaching materials, 37h
Completion of learning tasks (including data mining), 74h
Participation in teaching and supervision, 21h
Peer and self-assessments, 1h

Total 135h

Further information for students

In the classroom, you will receive continuous feedback from other students and teachers and self-assess how you perform in different meeting and interaction situations. The group assignment and other assignments in the course will be assessed on the basis of separate assessment criteria, which will be announced at the beginning of the course in the Moodle workspace.

The course can be accredited through the Recognition of Prior Learning if you can demonstrate your ability to act in a dialogical, equal and professional manner in different situations of encounter and interaction in counselling. In your application for admission, please indicate
- How professionalism has been demonstrated in your guidance work in different situations of encounter and interaction.
- How you have acted when working constructively in client counselling and networking.
- How you have been sensitive to others in encounter and interaction situations and how you have promoted equality in these situations.
- Give examples of situations where dialogue and client orientation have been implemented in your counselling work.
To be eligible for full credit, you must have at least six months' experience in guidance work and at least a university degree in guidance. The application for admission must be submitted to the teacher of the degree programme of the course at least one week before the start of the course, so that the teacher can make a decision on the admission before the start of the course. Once the course has started, applications for admission will no longer be processed.

Evaluation scale

Pass/Fail

Evaluation criteria, pass/failed

You are able to describe the significance of interaction skills, dialogical encounters and working with a person-centered and client-centric approach in guidance work. You are able to describe what taking individuality and diversity into consideration means in case management and promotion of equity. You are able to describe how person-centered guidance work is carried out in different operating environments face to face, digitally and in writing. You know how to act professionally in different encounters and interactive situations of this course.

Open in new tab
Timing

01.08.2024 - 31.12.2024

Number of ECTS credits allocated

5 op

Mode of delivery

Face-to-face

Unit

School of Health and Social Studies

Teaching languages
  • Finnish
Degree programmes
  • Bachelor's Degree Programme in Rehabilitation Counselling
  • Bachelor's Degree Programme in Occupational Therapy
  • Bachelor's Degree Programme in Social Services
  • Bachelor's Degree Programme in Physiotherapy
Teachers
  • Sonja Salonen
Groups
  • ZJA24SSA
    Avoin AMK, sote, YTOL-opinnot, Alkio-opisto

Objectives

The aim of the course is exploring the significance of interaction and encounters in guidance work in different operating environments.

Course competences:

Operating in a workplace
Ethics

Rehabilitation counselling and guidance (Degree Programme in Rehabilitation Counselling)
Competence in social client work (Degree Programme in Social Services)
Professional interaction competence (Degree Programme in Physiotherapy)
Therapeutic interactive relationship and multiagency (Degree Programme in Occupational Therapy)

Intended learning outcome:

You know how to act professionally in different encounters and interactive situations of guidance work. You are able to act constructively when guiding clients and in network co-operation.

You are able to take others into consideration in encounters and interactive situations as well as promote the realisation of equity in them. You work to promote the realisation of diversity and accessibility.

You are able to take into consideration the significance of professional, comprehensible and dialogical interaction in different operating environments. You are able to justify the significance of person-centered and client-centric work in guidance work.

Content

The key content of the course includes the significance of dialogical encounters and interaction skills as well as a person-centered approach in good guidance work. The course explores promoting equity in individual and diverse counselling situations as well as a person-centered approach in guidance work in different operating environments face to face, digitally and in writing.

Further information for students

Alkion toteutus. Opetus Alkiolta.

Evaluation scale

0-5

Evaluation criteria, pass/failed

You are able to describe the significance of interaction skills, dialogical encounters and working with a person-centered and client-centric approach in guidance work. You are able to describe what taking individuality and diversity into consideration means in case management and promotion of equity. You are able to describe how person-centered guidance work is carried out in different operating environments face to face, digitally and in writing. You know how to act professionally in different encounters and interactive situations of this course.

Open in new tab
Enrollment

01.08.2024 - 22.08.2024

Timing

28.10.2024 - 18.12.2024

Number of ECTS credits allocated

5 op

Virtual portion

4 op

Mode of delivery

20 % Face-to-face, 80 % Online learning

Unit

School of Health and Social Studies

Campus

Lutakko Campus

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Bachelor's Degree Programme in Rehabilitation Counselling
  • Bachelor's Degree Programme in Occupational Therapy
  • Bachelor's Degree Programme in Social Services
  • Bachelor's Degree Programme in Physiotherapy
Teachers
  • Anu Halonen
  • Sanna Harjula
  • Jenni Koivumäki
Teacher in charge

Anne Koivisto

Groups
  • ZJASOS24SM
    Avoin AMK, sote, AMK-polut, sosionomi monimuoto
  • STT24S1
    Toimintaterapeutti (AMK)
  • ZJASKO24SM
    Avoin AMK, sote, AMK-polut, kuntoutuksen ohjaaja monimuoto
  • SKO24SM
    Kuntoutuksen ohjaaja (AMK)
  • ZJASTT24S1
    Avoin AMK, sote, AMK-väylät, toimintaterapeutti, päiväopetus
  • SOS24SM
    Sosionomi (AMK)

Objectives

The aim of the course is exploring the significance of interaction and encounters in guidance work in different operating environments.

Course competences:

Operating in a workplace
Ethics

Rehabilitation counselling and guidance (Degree Programme in Rehabilitation Counselling)
Competence in social client work (Degree Programme in Social Services)
Professional interaction competence (Degree Programme in Physiotherapy)
Therapeutic interactive relationship and multiagency (Degree Programme in Occupational Therapy)

Intended learning outcome:

You know how to act professionally in different encounters and interactive situations of guidance work. You are able to act constructively when guiding clients and in network co-operation.

You are able to take others into consideration in encounters and interactive situations as well as promote the realisation of equity in them. You work to promote the realisation of diversity and accessibility.

You are able to take into consideration the significance of professional, comprehensible and dialogical interaction in different operating environments. You are able to justify the significance of person-centered and client-centric work in guidance work.

Content

The key content of the course includes the significance of dialogical encounters and interaction skills as well as a person-centered approach in good guidance work. The course explores promoting equity in individual and diverse counselling situations as well as a person-centered approach in guidance work in different operating environments face to face, digitally and in writing.

Learning materials and recommended literature

Lahti, J. 2021. Kohtaava asiakastyö ohjauksellisena lähestymistapana ja käytännön työotteena. Raportteja 3/2021. Kaakkois-Suomen elinkeino-, liikenne- ja ympäristökeskus. E-julkaisu.

Mönkkönen, K. 2018. Vuorovaikutus asiakastyössä. Asiakkaan kohtaaminen sosiaali- ja terveysalalla. Tallinna: Gaudeamus. E-julkaisu.

Mönkkönen, K., Kekoni, T. & Pehkonen, A. 2019. Moniammatillinen yhteistyö: vaikuttava vuorovaikutus sosiaali- ja terveysalalla. Helsinki: Gaudeamus. E-julkaisu.

Stevanovic, M. (toim.). 2023. Yhdessä päätetty: kohti tasa-arvoista vuorovaikutusta ja osallistumista. Helsinki: Gaudeamus. E-julkaisu.

Vehviläinen, S. 2020. Ohjaustyön opas: yhteistyössä kohti toimijuutta. Helsinki: Gaudeamus. E-julkaisu.

Teaching methods

In the classroom, you will demonstrate and reflect on interaction and encounter situations from the perspective of counselling in different settings. Teaching and learning methods used in the classroom are collaborative learning in groups under the guidance of teachers. Therefore, you will always come to the tutoring days prepared with a pre-assigned task. Continuous feedback, self-assessment and peer feedback are part of the learning process.
As preparation and practice, you will search and read information, watch videos and do exercises on Moodle independently. With your group, you will design and implement a learning activity that you will demonstrate in the final day of the in-class course.
During the face-to-face sessions, you will receive guidance and support in working and progressing through the course. Teachers will also send guidance messages via the Moodle workspace. If necessary, you can also contact the teachers by email.

Practical training and working life connections

Visits by experienced experts and professionals where possible.

Exam dates and retake possibilities

There is no exam.

International connections

During the course you will learn internationality skills related to encounter and interaction from the perspectives of intersectionality, cultural sensitivity and multilingualism.

Alternative completion methods

Gradia's project "Listen, Confront, Ask and Appreciate" offers an alternative way to carry out a group task. The main themes of the project are community, inclusion and well-being. One of the project's activities is to create places of encounter in the everyday life of the institution, which will be organised on the institution's campuses on a weekly basis.
The project will offer two groups of 3-5 people the option of completing a group activity and a final day of attendance at one of the project's meeting places on Gradia's campuses. For more information on the alternative delivery method, please visit the introductory webinar.

Student workload

Orientation to the course, 2h
Familiarisation with teaching materials, 37h
Completion of learning tasks (including data mining), 74h
Participation in teaching and supervision, 21h
Peer and self-assessments, 1h

Total 135h

Further information for students

In the classroom, you will receive continuous feedback from other students and teachers and self-assess how you perform in different meeting and interaction situations. The group assignment and other assignments in the course will be assessed on the basis of separate assessment criteria, which will be announced at the beginning of the course in the Moodle workspace.

The course can be accredited through the Recognition of Prior Learning if you can demonstrate your ability to act in a dialogical, equal and professional manner in different situations of encounter and interaction in counselling. In your application for admission, please indicate
- How professionalism has been demonstrated in your guidance work in different situations of encounter and interaction.
- How you have acted when working constructively in client counselling and networking.
- How you have been sensitive to others in encounter and interaction situations and how you have promoted equality in these situations.
- Give examples of situations where dialogue and client orientation have been implemented in your counselling work.
To be eligible for full credit, you must have at least six months' experience in guidance work and at least a university degree in guidance. The application for admission must be submitted to the teacher of the degree programme of the course at least one week before the start of the course, so that the teacher can make a decision on the admission before the start of the course. Once the course has started, applications for admission will no longer be processed.

Evaluation scale

Pass/Fail

Evaluation criteria, pass/failed

You are able to describe the significance of interaction skills, dialogical encounters and working with a person-centered and client-centric approach in guidance work. You are able to describe what taking individuality and diversity into consideration means in case management and promotion of equity. You are able to describe how person-centered guidance work is carried out in different operating environments face to face, digitally and in writing. You know how to act professionally in different encounters and interactive situations of this course.

Open in new tab
Enrollment

01.08.2024 - 22.08.2024

Timing

28.10.2024 - 18.12.2024

Number of ECTS credits allocated

5 op

Virtual portion

4 op

Mode of delivery

20 % Face-to-face, 80 % Online learning

Unit

School of Health and Social Studies

Campus

Lutakko Campus

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Bachelor's Degree Programme in Rehabilitation Counselling
  • Bachelor's Degree Programme in Occupational Therapy
  • Bachelor's Degree Programme in Social Services
  • Bachelor's Degree Programme in Physiotherapy
Teachers
  • Anu Halonen
  • Jenni Koivumäki
  • Anne Koivisto
Teacher in charge

Anne Koivisto

Groups
  • ZJASOS24SM
    Avoin AMK, sote, AMK-polut, sosionomi monimuoto
  • STT24S1
    Toimintaterapeutti (AMK)
  • ZJASKO24SM
    Avoin AMK, sote, AMK-polut, kuntoutuksen ohjaaja monimuoto
  • SKO24SM
    Kuntoutuksen ohjaaja (AMK)
  • ZJASTT24S1
    Avoin AMK, sote, AMK-väylät, toimintaterapeutti, päiväopetus
  • SOS24SM
    Sosionomi (AMK)

Objectives

The aim of the course is exploring the significance of interaction and encounters in guidance work in different operating environments.

Course competences:

Operating in a workplace
Ethics

Rehabilitation counselling and guidance (Degree Programme in Rehabilitation Counselling)
Competence in social client work (Degree Programme in Social Services)
Professional interaction competence (Degree Programme in Physiotherapy)
Therapeutic interactive relationship and multiagency (Degree Programme in Occupational Therapy)

Intended learning outcome:

You know how to act professionally in different encounters and interactive situations of guidance work. You are able to act constructively when guiding clients and in network co-operation.

You are able to take others into consideration in encounters and interactive situations as well as promote the realisation of equity in them. You work to promote the realisation of diversity and accessibility.

You are able to take into consideration the significance of professional, comprehensible and dialogical interaction in different operating environments. You are able to justify the significance of person-centered and client-centric work in guidance work.

Content

The key content of the course includes the significance of dialogical encounters and interaction skills as well as a person-centered approach in good guidance work. The course explores promoting equity in individual and diverse counselling situations as well as a person-centered approach in guidance work in different operating environments face to face, digitally and in writing.

Learning materials and recommended literature

Lahti, J. 2021. Kohtaava asiakastyö ohjauksellisena lähestymistapana ja käytännön työotteena. Raportteja 3/2021. Kaakkois-Suomen elinkeino-, liikenne- ja ympäristökeskus. E-julkaisu.

Mönkkönen, K. 2018. Vuorovaikutus asiakastyössä. Asiakkaan kohtaaminen sosiaali- ja terveysalalla. Tallinna: Gaudeamus. E-julkaisu.

Mönkkönen, K., Kekoni, T. & Pehkonen, A. 2019. Moniammatillinen yhteistyö: vaikuttava vuorovaikutus sosiaali- ja terveysalalla. Helsinki: Gaudeamus. E-julkaisu.

Stevanovic, M. (toim.). 2023. Yhdessä päätetty: kohti tasa-arvoista vuorovaikutusta ja osallistumista. Helsinki: Gaudeamus. E-julkaisu.

Vehviläinen, S. 2020. Ohjaustyön opas: yhteistyössä kohti toimijuutta. Helsinki: Gaudeamus. E-julkaisu.

Teaching methods

In the classroom, you will demonstrate and reflect on interaction and encounter situations from the perspective of counselling in different settings. Teaching and learning methods used in the classroom are collaborative learning in groups under the guidance of teachers. Therefore, you will always come to the tutoring days prepared with a pre-assigned task. Continuous feedback, self-assessment and peer feedback are part of the learning process.
As preparation and practice, you will search and read information, watch videos and do exercises on Moodle independently. With your group, you will design and implement a learning activity that you will demonstrate in the final day of the in-class course.
During the face-to-face sessions, you will receive guidance and support in working and progressing through the course. Teachers will also send guidance messages via the Moodle workspace. If necessary, you can also contact the teachers by email.

Practical training and working life connections

Visits by experienced experts and professionals where possible.

Exam dates and retake possibilities

There is no exam.

International connections

During the course you will learn internationality skills related to encounter and interaction from the perspectives of intersectionality, cultural sensitivity and multilingualism.

Alternative completion methods

Gradia's project "Listen, Confront, Ask and Appreciate" offers an alternative way to carry out a group task. The main themes of the project are community, inclusion and well-being. One of the project's activities is to create places of encounter in the everyday life of the institution, which will be organised on the institution's campuses on a weekly basis.
The project will offer two groups of 3-5 people the option of completing a group activity and a final day of attendance at one of the project's meeting places on Gradia's campuses. For more information on the alternative delivery method, please visit the introductory webinar.

Student workload

Orientation to the course, 2h
Familiarisation with teaching materials, 37h
Completion of learning tasks (including data mining), 74h
Participation in teaching and supervision, 21h
Peer and self-assessments, 1h

Total 135h

Further information for students

In the classroom, you will receive continuous feedback from other students and teachers and self-assess how you perform in different meeting and interaction situations. The group assignment and other assignments in the course will be assessed on the basis of separate assessment criteria, which will be announced at the beginning of the course in the Moodle workspace.

The course can be accredited through the Recognition of Prior Learning if you can demonstrate your ability to act in a dialogical, equal and professional manner in different situations of encounter and interaction in counselling. In your application for admission, please indicate
- How professionalism has been demonstrated in your guidance work in different situations of encounter and interaction.
- How you have acted when working constructively in client counselling and networking.
- How you have been sensitive to others in encounter and interaction situations and how you have promoted equality in these situations.
- Give examples of situations where dialogue and client orientation have been implemented in your counselling work.
To be eligible for full credit, you must have at least six months' experience in guidance work and at least a university degree in guidance. The application for admission must be submitted to the teacher of the degree programme of the course at least one week before the start of the course, so that the teacher can make a decision on the admission before the start of the course. Once the course has started, applications for admission will no longer be processed.

Evaluation scale

Pass/Fail

Evaluation criteria, pass/failed

You are able to describe the significance of interaction skills, dialogical encounters and working with a person-centered and client-centric approach in guidance work. You are able to describe what taking individuality and diversity into consideration means in case management and promotion of equity. You are able to describe how person-centered guidance work is carried out in different operating environments face to face, digitally and in writing. You know how to act professionally in different encounters and interactive situations of this course.

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Enrollment

01.08.2024 - 22.08.2024

Timing

16.09.2024 - 10.11.2024

Number of ECTS credits allocated

5 op

Virtual portion

4 op

Mode of delivery

20 % Face-to-face, 80 % Online learning

Unit

School of Health and Social Studies

Campus

Lutakko Campus

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Bachelor's Degree Programme in Rehabilitation Counselling
  • Bachelor's Degree Programme in Occupational Therapy
  • Bachelor's Degree Programme in Social Services
  • Bachelor's Degree Programme in Physiotherapy
Teachers
  • Anu Halonen
  • Sanna Harjula
  • Jenni Koivumäki
  • Anne Koivisto
Teacher in charge

Anne Koivisto

Groups
  • ZJASOS24SM
    Avoin AMK, sote, AMK-polut, sosionomi monimuoto
  • STT24S1
    Toimintaterapeutti (AMK)
  • ZJASKO24SM
    Avoin AMK, sote, AMK-polut, kuntoutuksen ohjaaja monimuoto
  • SKO24SM
    Kuntoutuksen ohjaaja (AMK)
  • ZJASTT24S1
    Avoin AMK, sote, AMK-väylät, toimintaterapeutti, päiväopetus
  • SOS24SM
    Sosionomi (AMK)

Objectives

The aim of the course is exploring the significance of interaction and encounters in guidance work in different operating environments.

Course competences:

Operating in a workplace
Ethics

Rehabilitation counselling and guidance (Degree Programme in Rehabilitation Counselling)
Competence in social client work (Degree Programme in Social Services)
Professional interaction competence (Degree Programme in Physiotherapy)
Therapeutic interactive relationship and multiagency (Degree Programme in Occupational Therapy)

Intended learning outcome:

You know how to act professionally in different encounters and interactive situations of guidance work. You are able to act constructively when guiding clients and in network co-operation.

You are able to take others into consideration in encounters and interactive situations as well as promote the realisation of equity in them. You work to promote the realisation of diversity and accessibility.

You are able to take into consideration the significance of professional, comprehensible and dialogical interaction in different operating environments. You are able to justify the significance of person-centered and client-centric work in guidance work.

Content

The key content of the course includes the significance of dialogical encounters and interaction skills as well as a person-centered approach in good guidance work. The course explores promoting equity in individual and diverse counselling situations as well as a person-centered approach in guidance work in different operating environments face to face, digitally and in writing.

Learning materials and recommended literature

Lahti, J. 2021. Kohtaava asiakastyö ohjauksellisena lähestymistapana ja käytännön työotteena. Raportteja 3/2021. Kaakkois-Suomen elinkeino-, liikenne- ja ympäristökeskus. E-julkaisu.

Mönkkönen, K. 2018. Vuorovaikutus asiakastyössä. Asiakkaan kohtaaminen sosiaali- ja terveysalalla. Tallinna: Gaudeamus. E-julkaisu.

Mönkkönen, K., Kekoni, T. & Pehkonen, A. 2019. Moniammatillinen yhteistyö: vaikuttava vuorovaikutus sosiaali- ja terveysalalla. Helsinki: Gaudeamus. E-julkaisu.

Stevanovic, M. (toim.). 2023. Yhdessä päätetty: kohti tasa-arvoista vuorovaikutusta ja osallistumista. Helsinki: Gaudeamus. E-julkaisu.

Vehviläinen, S. 2020. Ohjaustyön opas: yhteistyössä kohti toimijuutta. Helsinki: Gaudeamus. E-julkaisu.

Teaching methods

In the classroom, you will demonstrate and reflect on interaction and encounter situations from the perspective of counselling in different settings. Teaching and learning methods used in the classroom are collaborative learning in groups under the guidance of teachers. Therefore, you will always come to the tutoring days prepared with a pre-assigned task. Continuous feedback, self-assessment and peer feedback are part of the learning process.
As preparation and practice, you will search and read information, watch videos and do exercises on Moodle independently. With your group, you will design and implement a learning activity that you will demonstrate in the final day of the in-class course.
During the face-to-face sessions, you will receive guidance and support in working and progressing through the course. Teachers will also send guidance messages via the Moodle workspace. If necessary, you can also contact the teachers by email.

Practical training and working life connections

Visits by experienced experts and professionals where possible.

Exam dates and retake possibilities

There is no exam.

International connections

During the course you will learn internationality skills related to encounter and interaction from the perspectives of intersectionality, cultural sensitivity and multilingualism.

Alternative completion methods

Gradia's project "Listen, Confront, Ask and Appreciate" offers an alternative way to carry out a group task. The main themes of the project are community, inclusion and well-being. One of the project's activities is to create places of encounter in the everyday life of the institution, which will be organised on the institution's campuses on a weekly basis.
The project will offer two groups of 3-5 people the option of completing a group activity and a final day of attendance at one of the project's meeting places on Gradia's campuses. For more information on the alternative delivery method, please visit the introductory webinar.

Student workload

Orientation to the course, 2h
Familiarisation with teaching materials, 37h
Completion of learning tasks (including data mining), 74h
Participation in teaching and supervision, 21h
Peer and self-assessments, 1h

Total 135h

Further information for students

In the classroom, you will receive continuous feedback from other students and teachers and self-assess how you perform in different meeting and interaction situations. The group assignment and other assignments in the course will be assessed on the basis of separate assessment criteria, which will be announced at the beginning of the course in the Moodle workspace.

The course can be accredited through the Recognition of Prior Learning if you can demonstrate your ability to act in a dialogical, equal and professional manner in different situations of encounter and interaction in counselling. In your application for admission, please indicate
- How professionalism has been demonstrated in your guidance work in different situations of encounter and interaction.
- How you have acted when working constructively in client counselling and networking.
- How you have been sensitive to others in encounter and interaction situations and how you have promoted equality in these situations.
- Give examples of situations where dialogue and client orientation have been implemented in your counselling work.
To be eligible for full credit, you must have at least six months' experience in guidance work and at least a university degree in guidance. The application for admission must be submitted to the teacher of the degree programme of the course at least one week before the start of the course, so that the teacher can make a decision on the admission before the start of the course. Once the course has started, applications for admission will no longer be processed.

Evaluation scale

Pass/Fail

Evaluation criteria, pass/failed

You are able to describe the significance of interaction skills, dialogical encounters and working with a person-centered and client-centric approach in guidance work. You are able to describe what taking individuality and diversity into consideration means in case management and promotion of equity. You are able to describe how person-centered guidance work is carried out in different operating environments face to face, digitally and in writing. You know how to act professionally in different encounters and interactive situations of this course.